• Temporarily managed data files, and helped to resolve IT related issues for Product Pipeline Services.• Archived and retrieved inspection data in accordance with the company standards and clients documents.• Performed analysis of data collected from MFL inspection tool to MFL database.• Worked well in team environment where large data projects were divided between team members.

• Coordinated with Technical Consultant, Outsourcing team, Application Developers located internationally, and locally through Webinars and PowerPoint presentations.• Worked with team on multiple upgrades for business users to test new changes which resulted in documenting of new procedures.• Assisted with using XML to move application data.• Worked with Microsoft SQL Database on company project.• Trained remote employees to gain user acceptance of Mobile application. • Promoted and recognized in various projects for added value and exceptional work.

• Assisted team in supporting customers using an application that ran on top of Oracle Database for users at Corporate Headquarters, Regional locations, and on personal laptops throughout the United States, Mexico, and Gulf of Mexico.• Worked with Oracle SQL resolving minor database issues, application issues, and verifying job reports for accuracy.• Assisted in an integration project using Oracle SQL that provided reports for Integration team.• Provided daily support to Pressure Pumping application.• Received awards for work accomplished by reducing outstanding unresolved issues, and recognition pertaining to customer service.

• Provided resolution of desktop/laptop related problems. Troubleshooted, researched, diagnosed, documented, and resolved technical issues for Microsoft Windows Operating Systems, Microsoft Windows Office, Internet connections, wireless connections, and hardware/peripherals.• Coordinated project to select a printer for BJ Services field locations within USA.• Completed project for Analytical Lab in which the server was installed to connect with printers and workstations.

• Provided support to operations throughout the United States and Mexico. Assisted with other projects and other assignments, as they became available.• Resolved remote connectivity issues that involved wireless and local area network connections.• Completed procurement project pertaining to rollout of 700+ PCs by the date set for completion.

• Oversaw the teaching for Microsoft Office Suite, and Multi-Media courses. Set specific and obtainable goals that challenged the students to prepare them for the workforce.• Designed and implemented Word, Excel, Access, and PowerPoint projects to challenge the students.• Administrated the Microsoft Office testing center to prepare the students for the Microsoft Certification test.

• Worked with team on multiple projects using multi-tasking skills that solved problems for users locally and across the United States.• Designed and performed testing of hardware and software before installation of project.• Coordinated with team and customers on the installation of hardware and software for customer.• Installed company-wide imaging system that involved the coordination with IT departments and customers for the installation of new software and hardware for server and PCs.• Implemented code changes to incorporate new company being added to application.