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Tim Carroll Email & Phone Number

Technology Support Services Administrator at Jones Day
Location: Miami, Florida, United States 3 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Jones Day
Role
Technology Support Services Administrator
Location
Miami, Florida, United States

Who is Tim Carroll? Overview

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Tim Carroll is listed as Technology Support Services Administrator at Jones Day, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Tim Carroll.

Tim Carroll previously worked as Technology Support Services Specialist at Jones Day and Project Configuration Specialist at Mcpc. Tim Carroll holds Master Of Business Administration - Mba, Business Administration & Information Systems from Cleveland State University.

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Jones Day

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Profile bio

About Tim Carroll

I am a Technology Support Services Administrator at Jones Day, a global law firm with more than 2,500 lawyers across five continents. I have been working at Jones Day since August 2015, starting on the Help Desk as a Technology Support Services Specialist and progressing to my current role in July 2023. I hold an MBA from Cleveland State University, specializing in Business Administration/Management & Information Systems. From the same university, I have a BBA with a minor in Information Systems. In my current role as an IT Administrator, I provide on-site desk-side support, set up technology for the partnership of over 900 lawyers, and coordinate secure asset disposals for the Firm. I also provide technology overview training to newly hired staff & lawyers. While in this role, I oversaw the expansion of the JD Miami office into new, previously unconstructed floorspace. In this role, I have developed skills in Cisco WebEx Meetings, Microsoft Teams, ZOOM Meetings & Softphones. I am passionate about delivering high-quality service and solutions to the firm's clients and stakeholders. I enjoy working in a team that values collaboration, innovation, and diversity. I believe that my recent education and longstanding IT support experience can contribute to the firm's growth and success.

Current workplace

Tim Carroll's current company

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Jones Day
Jones Day
Technology Support Services Administrator
Website
jonesday.com
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3 roles

Tim Carroll work experience

A career timeline built from the work history available for this profile.

Technology Support Services Administrator

Current
Jones Day

Washington, D.C., US

  • Providing desk-side support for office
  • Setup technology for Partnership Committee of over 900 lawyers & staff
  • Oversaw expansion of office into new office space from start to finish
  • Patching of network cables & cable management in server rooms
  • Updated inventory and assets
  • Coordination of secure asset disposals
Jul 2023 - Present

Technology Support Services Specialist

Jones Day

Washington, D.C., US

  • Cross-trained for hands-on support of office hardware
  • Trained in use of Microsoft PowerShell
  • Assisted up to 60 callers per day on a 24/7 help desk team
  • Provided documentation of each individual issue with resolution
  • Completed set-up of new printers
  • Worked in a team that took upwards of 10,000 calls per month

Project Configuration Specialist

Mcpc

Cleveland, OH, US

  • Hands-on work with Tiny Desktop computers
  • Assembled computers as part of a team
  • Helped team complete project in a timely manner
  • Transferred pallets in a warehouse setting
Jul 2015 - Aug 2015
Team & coworkers

Colleagues at Jones Day

Other employees you can reach at jonesday.com. View company contacts →

M( Matthew (Matt) Lampe Matthew (Matt) Lampe Colleague at Jones Day New York, New York, United States, United States View → HN Henry Nguyễn Henry Nguyễn Colleague at Jones Day Vietnam, Viet Nam View → AJ April Johnson April Johnson Colleague at Jones Day Cleveland, Ohio, United States, United States View → VI Vasyl Ilchyshyn Vasyl Ilchyshyn Colleague at Jones Day Greater Chicago Area, United States, United States View → GS Gabriel Saint-Paul Gabriel Saint-Paul Colleague at Jones Day Paris, Île-de-France, France, France View → CL Carly Leopold Carly Leopold Colleague at Jones Day Greater Minneapolis-St. Paul Area, United States, United States View → DB David Birnbaum David Birnbaum Colleague at Jones Day Greater Chicago Area, United States, United States View → JT Jessica Thwing (Opila) Jessica Thwing (Opila) Colleague at Jones Day Detroit Metropolitan Area, United States, United States View → AJ Annissa Jason Annissa Jason Colleague at Jones Day Sydney, New South Wales, Australia, Australia View → LA Lisa Albright Lisa Albright Colleague at Jones Day Atlanta, Georgia, United States, United States View →
3 education records

Tim Carroll education

Master Of Business Administration - Mba, Business Administration & Information Systems

Cleveland State University

Bachelors Of Business Administration, Management Information Systems And Services

Cleveland State University

Education record

Wickliffe High School
FAQ

Frequently asked questions about Tim Carroll

Quick answers generated from the profile data available on this page.

What company does Tim Carroll work for?

Tim Carroll works for Jones Day.

What is Tim Carroll's role at Jones Day?

Tim Carroll is listed as Technology Support Services Administrator at Jones Day.

Where is Tim Carroll based?

Tim Carroll is based in Miami, Florida, United States while working with Jones Day.

What companies has Tim Carroll worked for?

Tim Carroll has worked for Jones Day and Mcpc.

Who are Tim Carroll's colleagues at Jones Day?

Tim Carroll's colleagues at Jones Day include Matthew (Matt) Lampe, Henry Nguyễn, April Johnson, Vasyl Ilchyshyn, and Gabriel Saint-Paul.

How can I contact Tim Carroll?

You can use AeroLeads to view verified contact signals for Tim Carroll at Jones Day, including work email, phone, and LinkedIn data when available.

What schools did Tim Carroll attend?

Tim Carroll holds Master Of Business Administration - Mba, Business Administration & Information Systems from Cleveland State University.

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