Tim Johnston Email and Phone Number
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Collaborative, entrepreneurial leader with passion for guiding people and organizations through complex change. Demonstrated aptitude for: - Gathering and assimilating information quickly and easily - Introducing culture change to improve business practices - Translating complex issues for non-technical audiences - Identifying and responding to clients’ concerns and fearsExceptional presentation and facilitation skills based on unique combination of improvisational theater, teaching, and business experience; proven talent for: - Engaging audiences in spontaneous, interactive dialogue - Putting clients at ease, surfacing issues and conflicts, and facilitating problem-solving - Persuading, selling ideas, and creating compelling business casesRecognized talent for creative leadership and program-building skillsMBA, MS Management Information Systems with High HonorsDiverse experience in multiple functions and industries (consulting, IT, health care, education, etc.)
Blue Cross Blue Shield Association
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Business Solutions DirectorBlue Cross Blue Shield Association Aug 2019 - PresentChicago, Il, Us -
Enterprise Program Management Office Portfolio DirectorBlue Cross Blue Shield Association Sep 2017 - Aug 2019Chicago, Il, UsStrategic planning and portfolio management BlueCross and BlueShield Association’s Federal Employee Program, which just achieved its 32nd consecutive year of Open Season enrollment gains, maintaining 64 percent market share and 99 percent retention with 5.4 million lives covered. -
Senior Portfolio ManagerBlue Cross Blue Shield Association Oct 2011 - Sep 2017Chicago, Il, UsManage the Federal Employee Program's Portfolio, and Project/Program Management processes and standards. ► Manage and facilitate the development, implementation and adoption of FEP’s Project and Portfolio Management functions including Portfolio, Project and Program Management processes and procedures from concept to delivery. ► Responsible for overseeing the selection, implementation and adoption of appropriate tools and platforms to support these processes.► Facilitate strategic planning process; developed framework linking goals, objectives, projects, operational activities with performance measures and objectives. -
Pmo Lead/Sr. Project ManagerBlue Cross Blue Shield Association Mar 2008 - Oct 2011Chicago, Il, UsHired to establish a business project management office for the Federal Employee Program to improve project success and enhance staff skills. -
Chief Technology OfficerTech Impact May 2005 - Nov 2007Philadelphia, Pa, Us(Formerly NPOWER DC)As leader of IT consulting practice established by Microsoft, closed and led strategic consulting engagements for local, regional, national, and international nonprofits headquartered in DC, including health care, social service, associations, and political organizations.► Planned and led shift of traditional support business to managed service model. Result: 67% increase in earned revenue.► Developed/refined consulting and delivery methodologies and new products.► Dramatically increased service quality. ► Sold and led Salesforce and SharePoint implementations, technology and infrastructure assessment, application selection, IT staffing, and other strategic and tactical consulting engagements.► Developed White Papers, sales collateral, client educational materials, presentations. -
Chief Information OfficerResources For Human Development, Inc. Sep 2002 - May 2005Philadelphia, Pennsylvania, UsAs first strategic technology and marketing officer, built department and infused information technology into culture of 3,200-employee, $130 million health care/social service agency.► Created 3-year communications and technology plan, including enterprise information strategy to integrate new and legacy systems, standardize data modeling processes. ► Designed and implemented corporate intranet.► Closed Electronic Medical Record software development unit, avoiding $2 million cost. Selected and implemented a replacement. ► Devised unique time and attendance data collection system to reduce payroll errors by 90–95% and processing time dramatically.► Introduced IT Infrastructure Library (ITIL) service support and delivery practices.► Redesigned in-house training curriculum.► Participated in strategy and business plan development for Closed Pharmacy and Web-based crisis intervention system. -
Freelance Columnist/AuthorDow Jones & Company 2002 - 2004New York, Ny, UsAuthor of online series “Diary of a Job Search” for The Wall Street Journal’s career site, CareerJournal.com. The 13 installments received more than 300,000 unique monthly visitors. The popularity of the column led to the development of the book, Diary of a Job Search, published in October 2003 by Ten Speed Press.As Jack Thomas, author of ongoing column “From the Other Side of the Desk” on work and career life. -
Director Of Marketing And Business DevelopmentTufts Health Care Institute Sep 2000 - Jan 2002► Developed and implemented strategies (marketing, product development, sponsorship) for $3.5 million web-based training initiative targeted at physicians. Recruited and managed relationships with academic medical center deans, other client sites, and pharmaceutical sponsor.► Led Internet strategy, architecture, and application development; key role in selection of new technology vendor; oversaw migration of web-based courses from proprietary to open technologies to improve reliability, performance, and flexibility. Designed custom Learning Management and Content Management features.
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Business Development ConsultantSpaulding Rehabilitation Hospital Feb 2000 - Sep 2000Boston, Massachusetts, UsBusiness feasibility study and product development for Post-Polio clinic► Designed and conducted feasibility study► Evaluated international market potential and competition; drafted pricing model and implementation stages.► Developed business plan for new post-polio clinic and service lines► In 2001, Spaulding launched The International Rehabilitation Center for Polio (IRCP) -
Project/Design ManagerSoundtrax Recording Studios Apr 1997 - Aug 1998► Created new marketing plan, collateral, and communications; revenues increased 48% in one year.► Designed and implemented 2 database applications and local area network; specified and implemented accounting systems that increased productivity by 75% in one year.► Cast, directed, produced, or wrote dozens of commercials and audio programs.► Conceived and trademarked turnkey radio production subdivision to market creative services and increase employment for regional freelance talent.
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Owner/Consultant/DeveloperJohnston Consulting Aug 1989 - Aug 1998► Redesigned business processes for higher education and corporate clients.► Developed and implemented 18 mission-critical database systems, including medical malpractice risk management, parking and traffic ticket management, workers’ compensation administration, conference management, and OSHA compliance and reporting.► Built business on basis of ability to explain complex issues to non-technical users.► Managed client expectations from needs analysis through user training and maintenance.
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Executive And Artistic DirectorTransactors Improv Co. Sep 1989 - Apr 1996UsGrew reputation and reach of improvisational theater company of 5 performers from local to international.► Doubled revenue annually 1989–1991; increased annual engagements by 220%.► Created and directed sales and marketing strategies and collateral design; managed contracts, grants, fundraising, and finances.► Designed and taught 15 improvisation and creativity workshops annually for trainers and corporate professionals; taught acting and improvisation at Duke University. -
Manager, Conference ServicesDuke University Apr 1986 - Sep 1989Durham, North Carolina, UsBuilt and led new department of 7 employees responsible for the coordination of all university services for more than 60 conferences annually.► Generated $2+ million annually and increased room nights by 35% over three years by creating performance metrics and using results to build pride and enthusiasm across university service departments. ► Computerized operations and interdepartmental data exchanges, resulting in dramatic increases in efficiency and client satisfaction.► Created staff procedures, marketing plans, budgets, contracts, and sales collateral.► Recipient, 1989 Outstanding New Conference Professional award, Association of Collegiate Conference and Event Directors–International.► Recognized by US Olympic Committee for outstanding service as Duke University liaison for 1987 Olympic Festival.
Tim Johnston Skills
Tim Johnston Education Details
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Questrom School Of Business, Boston UniversityPublic And Nonprofit Management -
Questrom School Of Business, Boston UniversityManagement Information Systems -
Duke UniversityPsychology -
Princeton Day School
Frequently Asked Questions about Tim Johnston
What company does Tim Johnston work for?
Tim Johnston works for Blue Cross Blue Shield Association
What is Tim Johnston's role at the current company?
Tim Johnston's current role is Business Solutions Director @ Blue Cross Blue Shield | MBA, PMP.
What is Tim Johnston's email address?
Tim Johnston's email address is ti****@****bsa.com
What is Tim Johnston's direct phone number?
Tim Johnston's direct phone number is +130123*****
What schools did Tim Johnston attend?
Tim Johnston attended Questrom School Of Business, Boston University, Questrom School Of Business, Boston University, Duke University, Princeton Day School.
What are some of Tim Johnston's interests?
Tim Johnston has interest in Writing, Technology, Public Speaking, Swimming, Graphic Design, Health, Teaching, Photography, Science And Technology, Human Rights.
What skills is Tim Johnston known for?
Tim Johnston has skills like Program Management, Strategy, Leadership, Management, Project Management, Change Management, Strategic Planning, Consulting, It Strategy, Business Process, Management Consulting, Cross Functional Team Leadership.
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