Tim Coles Email & Phone Number

London, England, Gb

Chiyoda-Ku, Tokyo, Jp

Interim CIO / IT Director and Recruitment services company, led by a strategic thinking international Group CIO and IT Board Director with demonstrable success in business transformation through simplification, consolidation, and integration across people, process, data & technology, to drive business value.

Leeds, Gb

Global technology leader in the high service, multi-channel distribution of technology products and solutions for electronic system design, production, maintenance and repair, supplying over 2.2 million customers, supporting millions of engineers and purchasing professionals, with c.3700 colleagues, and c.£1.1bn turnover. Reporting to Group CEO, member of Senior Executive Board, leading the combined functions of Information Technology, Information Security and Information Management with a global team of c 400. • Key member of the newly formed Board which transformed the company’s performance, from FY16 growth -4.4% with a 5.9% operating income, to a FY18 growth +11% with a 10.8% operating income• Successfully managed the design and delivery of a multi-year transformation program for the refresh of the ITIM estate in conjunction with the ongoing delivery of critical turnaround programs and systems support including Global ERP, MDM, Order Management, CRM, Warehouse Management Systems, Finance, HRIS, E-Commerce systems and Global Information Security• Reduced IT budget by c.£10m (5% to 3.7% of revenue), rationalizing systems globally, creating a new TOM, centralizing support, moving from Regional to Global Leadership• Drove sales growth, increasing sales capability and improving Business Development processes with the successful implementation of Salesforce globally• Drove down financial, legal and reputational risk, significantly enhancing IT Risk Management and IT Security, including successful PCI L2 Compliance and GDPR implementation programmes• Radically improved customer experience and Net Promoter Score through enhanced website performance, reducing 1st time load speed by 50%, through multiple projects• Improved colleague engagement, talent retention and development, driving the adoption and integration of succession planning and talent managing processes throughout the IT function

Rocester, Staffordshire, Gb

Part of the world’s largest privately-owned manufacturer of construction, agricultural and defense equipment, with 18 manufacturing sites in 4 continents, employing over 11,000 staff, with a £3.2bn turnover. Reporting to the JCB Group Executive Board, responsible for the development and implementation of the IT, Digital and Security strategies to support the globalization of the business, with a team of approx 150, supporting a user base of approximately 6500 desktop devices + 500 CAD workstations. Led global digital and IT innovation strategy and deployment; group wide Information Security; Master Data Management development; Business Intelligence and Analytics• Pioneered Telematics in the heavy construction equipment market, in 2007/08, introducing JCB LiveLink Telematics in JCB Machines creating a huge competitive advantage• Successfully managed the £15m Global SAP implementation into JCB’s £1bn “After Market” business, including 13 warehouses • Enabled unparalleled executive decision-making capability and transformed information management through the creation of a revolutionary Information Management Control Screen Centre for Sales and Operations globally• Delivered succesful SAP R3 and Siemens PLM Teamcentre global rollout programmes• Created a global PMO delilvering General IT Governance, Global Polices, adoption of ITIL Processes, introduction of Prince2 PM methodologies and partial compliance to SOX, BS25999, ISO17799 standards• Developed better governance of IT through improved board level reporting/visibility of IT activities and delivery, development of an Operating Framework, mobilisation of Key User Group (priority and cost planning)• Improved internal change management, business continuity and disaster recovery planning processes

Part of the Market Development Unit, a global team of senior IT managers assigned to help build external non-VW business for the gedas group. Responsible for market analysis, go-to-market strategy, developing the gedas portfolio and identifying/creating opportunities. Role also included global and local account management of all existing and new clients and the formulation of multi-million pound proposals.

Reporting directly to the Head of Development for VW Group Services, jointly responsible for the “Manufacture Supported Repair Programme”, standardizing and delivering 850+ remotely managed servers and associated systems to all the VWG retailers in the UK, managing 3rd party suppliers, a team of developers, analysts and consultants, all jointly responsible for delivering the VWAG requirements.• Allowed VWG vehicles to be remotely diagnosed and updated by the UK and German central technical support centres• Collaborated with the Global VWAG Rollout Team, understanding their requirements from the UK VW Importer and UK VWG Retailers, deriving plans and developing systems supporting those requirements• Appointed as the VW Group Services Security Champion, a member of a team of 10 VWG managers responsible for all security aspects for VWG UK

Reporting directly to the Head of VW Luxury Cars, managing a small team responsible for analysing processes, deriving solutions, developing new and modifying existing systems for launching new luxury vehicles.• Managed the planning, development and deployment of all associated systems for the launch of the new VW Touareg and VW Phaeton in the UK• Supported the VW Brand Business Development team and VW Group Services, providing general technology consultancy as and when required. • Developed a deep understanding of the organisational aspects of Volkswagen UK and strong appreciation of the landscape of systems, relevant technologies and the operating environment required to support OEM’s importing vehicles into the UK

Overall responibilty for the ICT accross 5 sites - 4 UK and 1 USA. Also a member of the Executive Board, Chairman of the E-Business Team and a member of the Global IS Strategy Team, headed up by the CIO of the Audi Group.

Detroit, Us

Electrical Engineering

Mechanical And Production Eng.