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Tim Cornett Email & Phone Number
Accomplished and customer-focused professional with extensive experience leading all aspects of telecom, satellite, and broadcast network operations and customer support within top-tier organizations.
at
AT&T
1 work email found
@ses.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Accomplished and customer-focused professional with extensive experience leading all aspects of telecom, satellite, and broadcast network operations and customer support within top-tier organizations.
Location
Dallas-Fort Worth Metroplex, United States, United States
Who is Tim Cornett? Overview
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Quick answer
Tim Cornett is listed as Accomplished and customer-focused professional with extensive experience leading all aspects of telecom, satellite, and broadcast network operations and customer support within top-tier organizations. at AT&T, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at ses.com and a matched LinkedIn profile for Tim Cornett.
Tim Cornett previously worked as Lead Product Management & Development, Global Video Solutions at At&T and Manager Technical Services at Viapath Technologies. Tim Cornett holds Master Of Business Administration - Mba, Business from The University Of Tulsa.
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Email format at AT&T
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{first}.{last}@ses.com
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Profile bio
About Tim Cornett
Throughout my career, I have been eager to dedicate my energy and time to directing customer operations, delivering exceptional customer care, and resolving complex queries to maximum client satisfaction. I have proven expertise in generating revenue and reducing costs by devising and implementing robust customer service, project management, and provisioning department strategies. Proficient at building and maintaining strong client relationships, while acting as primary technical and operational contact for various products and services. Adept at providing technical support, troubleshooting assistance, and proactive support to clients, ensuring prompt resolution of issues, and minimizing downtime.• Customer Relationships Management• Project & Program Management• Strategic Planning & Execution• Service Delivery Management• Sales & Marketing Management• Business Process Improvements• Policy Design & Development• Product Management• Budget & Finance Management• Client Satisfaction & Retention• Team Building & Leadership• Broadcast & Streaming
Listed skills include Telecommunications, Broadcast, Satellite, Management, and 50 others.
Current workplace
Tim Cornett's current company
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13 roles · 38 years
Tim Cornett work experience
A career timeline built from the work history available for this profile.
Lead Product Management & Development, Global Video Solutions
Current
Apr 2024 - Present
Manager Technical Services
I lead a team of video and voice technical product professionals to support and resolve complex customer issues. I'm implementing best-practices and standardizing processes as well as reducing mean-time-to-repair by leveraging expertise and operational excellence.
2024 - 2024
Customer Service Manager, Sports And Events
- I exhibit my extraordinary expertise in efficiently managing cross-functional teams to deliver unparalleled customer experiences as well as offered support to sales, pre-sales engineering, and operations, while taking.
- Achieved Service Level Agreements and Key Performance Indicators through continuous monitoring and devised process improvements based on industry best practices, while enhancing team efficiency and cost-effectiveness.
- Championed "Voice of the Customer" by gaining valuable insights into customer values, and driving operational support enhancements to maximize customer satisfaction and boost revenues.
- Improved onboarding experiences by successfully managing and executing the introduction of new services to a global sports and events customer base.
2019 - 2023
~4 yrs
Manager Customer Service Delivery
- During this job role, I steered Intelsat's overall transformation strategy by managing all technical, procedural, and operational aspects of service delivery and customer care. I ensured the team consistently delivered.
- Formulated and executed creation, automation, and optimization of service delivery and care processes for new products/services by collaborating with commercial, operations, engineering, IT, and other stakeholders.
- Optimized staffing and established standard intervals for order management by improving visibility in all work orders, and statuses, and promptly resolving any issues.
- Developed a SharePoint front-end UI and constructed an Access database to centralize orders, manage delivery dates, identify exceptions, and generate reports and KPIs.
- Elevated professionalism of processes and reduced redundancy in the system by taking charge of automating and implementing project management tools.
2018 - 2019
~1 yr
Senior Manager Iptv Operations
- I led FiOS IPTV operations center (NOC) team, comprising technical and lead specialists, and ensured seamless operation of IPTV video network in a 24/7 environment. I oversaw operational development of new FiOS IPTV.
- Pioneered establishment of new, best-in-class policies and procedures, while orchestrating efforts across FiOS organization, from product marketing to customer services, and multiple Network Operations Centers (NOCs).
2016 - 2017
~1 yr
Senior Manager Finance Operations, Presale
- During this job role, I managed department of professional consultants, guaranteeing that all contract negotiations between Verizon and largest corporate clients achieved supportability of pricing and other financial.
- Implemented process improvements and best practices for consulting and customer support.
2015 - 2016
~1 yr
Director Service Delivery, Media Operations
- As a director service delivery for video (Vyvx) & CDN platforms, I defined KPIs, SLAs, and service improvement plans to present good results to Executive Leadership Team. Supported sales and product management with.
- Measured customer satisfaction, identified areas for improvement, surpassed prior response rates, and delivered an executive report with actionable insights by implementing a zero-budget online survey.
- Successfully completed integration within 18 months, encompassing services from Level 3's acquisition of Global Crossing Genesis broadcast product integrated into Level 3's Vyvx service.
- Reduced expenses by over 20% through contract negotiations and business process improvements by overseeing multimillion-dollar operating (OpEx) and network expense (NetEx) budgets.
- Played an integral role in reducing errors, maximizing job satisfaction, and optimizing staff performance by regularly coaching and advising employees on performance improvement plans (PIP).
2008 - 2015
~7 yrs
Senior Manager Broadcast Customer Care
2005 - 2008
~3 yrs
Manager Customer Care/Video Services / Supervisor Video Services
1996 - 2005
~9 yrs
Account Management Representative / Video Services Coordinator
1992 - 1996
~4 yrs
Satellite Producer
1994 - 1994
Programming & Promotions Assistant
Kayi-Fm
1988 - 1992
~4 yrs
3 education records
Tim Cornett education
Master Of Business Administration - Mba, Business
The University Of Tulsa
Bachelor Of Business Administration - Bba, Marketing
Northeastern State University
Associate Of Arts - Aa, Journalism
Tulsa Community College
FAQ
Frequently asked questions about Tim Cornett
Quick answers generated from the profile data available on this page.
What company does Tim Cornett work for?
Tim Cornett works for AT&T.
What is Tim Cornett's role at AT&T?
Tim Cornett is listed as Accomplished and customer-focused professional with extensive experience leading all aspects of telecom, satellite, and broadcast network operations and customer support within top-tier organizations. at AT&T.
What is Tim Cornett's email address?
AeroLeads has found 1 work email signal at @ses.com for Tim Cornett at AT&T.
Where is Tim Cornett based?
Tim Cornett is based in Dallas-Fort Worth Metroplex, United States, United States while working with AT&T.
What companies has Tim Cornett worked for?
Tim Cornett has worked for At&T, Viapath Technologies, Ses Satellites, Intelsat, and Verizon.
How can I contact Tim Cornett?
You can use AeroLeads to view verified contact signals for Tim Cornett at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Tim Cornett attend?
Tim Cornett holds Master Of Business Administration - Mba, Business from The University Of Tulsa.
What skills is Tim Cornett known for?
Tim Cornett is listed with skills including Telecommunications, Broadcast, Satellite, Management, Streaming Media, Iptv, Strategic Partnerships, and Voip.
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