Tim Cothron Email & Phone Number

Phoenix, Arizona, United States

Chandler, Arizona, United States

Conducting a wide variety of UX research for educational products, learning management systems, and platforms including: usability testing, IA card sorting and tree testing, market research qualitative and quantitative, developing and validating journey maps and personas. Tools: Qualtrics surveys and dashboards, Zoom, Ovo Studio, Crestron, Salesforce, OnceHub, Loop11.

> Consult with technology companies in establishing user centered design and research processes.> Consulted for educational technology company in software research and development.> Coordinated standards alignment project. > Initiated User-Centered Design processes.> Conducted ethnographic research.

Chandler, Arizona

Chandler, Az

Leading UX research for PreK-12 Learning Services in the US. Designed the new UX lab in the Hoboken, NJ office and oversee UX research contractors and efforts there and in the Chandler, AZ office. Research efforts ranging from information architecture tree testing to paper and high fidelity prototyping, to summative usability testing efforts. Conduct market and user research via Qualtrics surveys. Participating on formative field studies and analytics teams. Participated in primary research to validate user journey maps for students and teachers. Conducted UX research under or on budget each year.

Chandler, Az

Established UX research into agile product development. Responsibilities included all phases of usability testing, from establishing research questions, to participant recruitment, testing (paper prototypes to production environments), analysis, generating reports, and presenting results. Participated in personas creation. Trained a remote participant recruiter in using SalesForce as our participant database and integrating ScheduleOnce with WebEx.

Usability testing from a heuristic point of view. Identifying technical and content issues before release of educational software.

> Conducted usability testing for web application user interfaces. > Completed heuristic and quality assurance reviews of product releases including scorecards. > Coordinated in-house product reviews.> Conducted product trials with current customers.> Organized professional development opportunities through Human Factors International for interaction design team.

> Co-established start-up company focused on integrating students and teachers into design process of educational software and learning management systems. > Conducted paper prototyping and flash prototyping usability studies communicating results through video and written reports.> Conducted usability studies for Web sites.> Conducted ethnographic research for product development. > Established working relationships with schools, teachers, students, and parents. > Procured contracts with educational technology companies. > Collaborated with multidisciplinary design teams. > Designed, coordinated, conducted, and documented ucd and usability sessions. > Community relations director.> Conducted digtial camps teaching kids how to make digital movies, music, and photos.

> Ignitied User-Centered Design philosophy and process for product development and design. > Established pilot sites at two elementary schools in order to incorporate students and teachers into product design process.> Coordinated the installation of hardware and software at the pilot sites.

> Coordinated project to align educational standards of all 50 states to a common set of standards across four primary subject areas, Math, Language Arts, Science, Social Studies, from kindergarten through 6th grade for KnowledgeBox. > Co-created common set of standards. > Identified, trained, and managed numerous contractors for standards alignment. > Instrumental in designing the user-interface standards alignment tool in conjunction with IS engineers. > Created standards alignment guidebook.> Developed budget for standards alignment project.> Received bonus for timely completion of project.

> Managed Special Education services including the continuum of service delivery models (i.e. mainstream, inclusion, resource, and self-contained) > Led student problem-solving teams comprised of teachers, administrators and support personnel > Generated and interpreted detailed psychoeducational reports > Chaired and case-managed multidisciplinary evaluations to determine Special Education eligibility > Facilitated multidisciplinary teams in developing Individual Education Programs for students with disabilities > Instructed district professional development class in crisis intervention and physical management > Participated in the Arizona Department of Education audit of the districts Special Education program> Negotiated school psychologists’ contracts with district administrators

> Counseled adolescents and their parents in suicide intervention and behavioral management > Interfaced with medical and mental health providers to coordinate services > Consulted with teachers in meeting students’ academic and behavioral needs by suggesting alternative instructional methods, techniques, materials and technology> Administered standardized tests and analyzed data to develop student learning and behavioral profiles> Assisted teachers and parents in developing Individual Education Programs for students identified with disabilities