Tim Cusack Email & Phone Number

Somerville, MA, US

Boston, Massachusetts, United States

Assist the VP and AVP through planning meetings and special events, complex calendar management, and preparing reports and presentations. Supervise front desk and train student employees to ensure optimum service in student services. Managing operations for The Shelf, MassArt’s food pantry, increasing its reach by over 400 percent.

Somerville, Massachusetts, United States

Providing support and guidance to adults with learning and physical disabilities to promote independent living. Conducting regular check-ins to address challenges and celebrate successes, reinforcing techniques for continued independence and personal growth, independence and personal growth.

Greater Boston Area

Server, Bartender and Event Captain at large-scale events university and corporate functions, weddings, and private residential events. Successfully completed a long-term assignment in catering kitchen for six months at the law firm Goodwin Procter.

Cambridge, MA

Supported the Director of Operations in providing student services and implementing departmental procedures in a postsecondary program for young adults with diverse learning, developmental, and intellectual disabilities. My position was restructured to include mentoring, classroom instruction, and advising the LGBTQIA+ affinity group.

Cambridge, MA

Served in a variety of front of house roles, including the newly created Lead House Manager role, during which I standardized nightly operations, fostered strong teamwork, and ensured a welcoming and entertaining patron experience. After my tenure, I was asked to train and advise management on best practices.

Quincy, MA

Liaison between client service groups and sub-custodians during the account opening process. Conducted thorough reviews of documentation to ensure compliance with market regulations, and prepared comprehensive packets and instructions for local market account opening teams.

Quincy, MA

Selected to provide short term coverage for conversion unit of Global Services during a staff maternity leave. Ensured receipt of proper authorization and asset information, processed internal and external trades, and worked with sub custodian banks and client services to rectify failed trades.

Managed daily Excel macros to open cash and securities records for non-documentation markets on behalf of clients. Conducted thorough reviews of account openings and updates to ensure the timely and proper processing of fund requests. Optimized the organization of our account amendment tracking process, significantly reducing pending cases.

Executive support and calendar management for the Dean of Students. Managed student services and oversaw ticketing for school events. Organized wellness events, including a popular weekly Fitness Fridays class. Supported student organizations with event planning and financial transactions.

Recruited, trained, and hired a staff of 25 peer tutors and scheduled up to 75 weekly appointments. Implemented group sessions to meet the growing demand for tutoring services. Coordinated placement tests for prospective students on campus and at remote sites.

Provided crucial support to the Dean, Assistant Dean, and various departments including Residence Life, Student Activities, and the Counseling Center. Oversaw direct student services including meal plans and MBTA discount pass program, contributing to the overall student experience.

Taught small group lessons in functional academics and vocational activities, and provided valuable job coaching for students at offsite internships and as the manager of the school store.

Collaborated closely with program director and classroom teachers to tailor teaching strategies to individual students' needs. Developed comprehensive study guides and practice tests to ensure students were well-prepared for exams.

Bachelor Of Arts, English

Activities and Societies: Class Committee, Cultural Committee, Residence Area Disciplinary Committee, College Disciplinary Committee, HOPE.

Education record

Activities and Societies: Theater Guild, Tech Crew, National Honor Society, Concert band