Tim Dimacchia, Mba Email & Phone Number

Wilmington, Massachusetts, Us

Developer of liquid robotics applications for use within the Laboratory Science and Safety Assessment departments.Automated data analytics, heterogeneous equipment interoperability, creator of department business intelligence reporting system.

Cambridge, Ma, Us

Established a global problem solving and project leadership team focusing on Akamai's top customers by partnering account teams, product, and marketing leaders in order to deliver an exceptional Akamai customer experience. Pioneered standardized customer feature prioritization and stack racking process for high profile customers across product management, engineering, sales support and multiple business units.

Morristown, New Jersey, Us

Provided operational leadership for this networking product and support services business unit that generated annual sales of $960M. Promoted business evolution and efficiency, while driving excellence across all areas of software quality, strategic planning, and customer escalation. Co-chaired all departmental cyber-security audits, remediation, and contingency planning activities, redefined Professional Services and Product Support Service offerings, established and allocated department budgets, and managed customer relations and communications for the department.

Boston, Massachusetts, Us

Led software quality, testing and business analyst activities for social media agency achieving multimillion-dollar digital marketing revenue from West Coast telecom clients. Coordinated a variety of key quality and testing initiatives, in addition to creating concept proposals, proofs-of-concept, and prototypes. Formalized department-wide tools and processes which included implementation of test case management software and software quality metrics, defined product requirements and specifications (in collaboration with business analysts), orchestrated unit testing and customer validation, and supervised teams across software quality, test engineering, tooling infrastructure, and business analysis.Achieved 3x improvement for career path planning activities, focusing on career development, skills gap analysis, succession planning and cross-pollination across disciplines and departments.

Financed, built, and grew this early stage travel business that focused on an underserved market niche within the travel industry. Leveraged business acumen and technology expertise to market the business heavily through social media, with a dedicated Web page, Facebook, and Twitter feeds, automatically updated by the Corporate Franchisor..

Kista, Stockholm, Se

Optimized performance of software products for this division of a communications technology and services provider with multibillion-dollar annual sales, and managed a variety of initiatives related to product release. Supported product development, ensuring alignment with productivity, quality, and cost objectives. Identified product deficiencies, implemented continuous improvements, and played key role in post-deployment customer support. Designed roadmaps, processes, and tools, performed complex analyses, coordinated internal/external audit processes, and implemented TL 9000 measurements.

San Jose, Ca, Us

Led software development, release management and quality activities for products representing multibillion-dollar annual revenue. Directed processes, managed a team of managers, program managers, engineers, and college interns. Devised solutions for improving performance, productivity, and quality of reporting, tracking, and data management for global networking equipment provider. Enhanced product feature deployment models and tools, serving as company-wide subject matter expert in the areas of release management, organizational efficiency, process/tool development, and data analytics.

Master Of Business Administration - Mba

Master Of Science - Ms, Computer Science

Bachelor Of Science - Bs, Computer Science

Data Science

Artificial Intelligence: Implications For Business Strategy

Software Engineering, Computer Software Engineering