Rebuild the infrastructure for a Fortune 500 companyManaged the day to day tasks for Corporate and 14 plants around the USDesign and rollout a kiosk project utilizing thin clients for HR and Plant training support.Created a monthly plan for updating the server farm for a Nationwide server farmInstituted new policies for WSUS to be rolled out to 1200 desktops.Managed the installation of updating infrastructures for a global customer.Consolidated data centers from physical to Virtual servers.Implemented a new backup rotation and procuring an off-site data storage location.Acted as customer liaison and lead for product installationsProject managed and support multiple large business IT depts.Technical lead for Microsoft Cloud computingManaged and installed custom software and hardware in U.S. based companies.Traveled frequently to customer locations in the U.S Assisted in updating customer security for firewalls and routersDocumented and created scopes of work for hardware/software installationsSetup custom GPOs for servers and remote automated installationsMoved multi-million dollar company to a new location with minimal downtimeTrainer for low level engineers and level 3 support for our company

I work for a consulting firm that has me permanently at Liquid Container.Manage and facilitate the day to day tasks to IT Staff.Managing multiple Project rolloutsRe-designing a new infrastructure for the entire CorporationLiason between Corporate and our consulting companyMaking sure Senior Management's vision of the corporation is met from IT.Maintain our Blackberry Enterprise Server and handheldsCreated a monthly plan for maintenance to our infrastructure for updating servers and machines with WSUS.Maintain our VoIP phone system and vmail system.Work with SQL, Oracle, Microsft Server OSx and Desktop OSx, Exchange 2007, Veritas Backup system, Ahsay Backup, Cisco Enterprise Switch Chassis and Juniper SSL VPN and Firewalls, Microsoft Virtual servers and Citrix, Forescout Security Systems and IPrism web filtering, McAfee Virus Software, Trend Micro, Audit Wizard, HelpDesk and thin clients.

Product Hardware and Installation ManagementDesigned and documented many new hardware changes used for proprietary hardwareAssembled, tested and documented custom biometric access control systemsActed as customer liaison and lead for product installationsOversaw inventory control and design of custom components for systemsActed as lead for software installation; Managed and installed custom software and hardware in many international and U.S. based companies.Traveled frequently to customer locations in the U.S and internationalAssisted in updating customer security for firewalls and routersDocumented and created scopes of work for hardware and software installationsSetup custom GPOs for servers and remote automated installationsManaged two full-time hardware technicians

Developed, administered and managed all internal and external IT hardware structureSupervised engineering, development, quality support and technical staffConfigured Cisco Pix 501 Firewalls for numerous clientsInitiated and wrote group policy standards for many clientsPerformed Security Audits for software, hardware, and installation codesWorked extensively with Help Desk & Service Ticket Tracking software, Sysaid, TrackIT, etcResponsible for writing security policies and procedures for the IT infrastructure24x7 On-Call staff leader Setup accounts with Dell and purchased all our devices for deployment in the companySetup Cisco firewalls to customer locations for research and development of softwareCreated a backup procedure to maintain multiple servers and a Disaster Recovery procedure that kept company at 100% uptime recoveryNetwork/Third Tier Support for Internal and Customer baseLead installer and customer liaison for installations of software for customer's evaluating softwareMerged off-site storage locations to a single location with minimal downtimeDesigned and implemented IT inventory control process & proceduresInstituted numerous back-up programs with off-site storage setupVPN Experience using many clients & RAS serversTraining Leader for desktop support staff, Certification Trainer for all staff members for our softwareInstallation of Novell OSs and Citrix serversInstalled, Setup & Administered Microsoft AD on Windows ServersAdd/Remove user accounts, Change Account Settings, Control User Groups, Change User Security Groups, Change Passwords, and Setup Password RequirementsAdministrated Large Network Environment (1500+ users)Administrated Symantec Anti-Virus, Trend Micro Technical Environment: Windows Servers, Symantec BU Exec, VMWare Server, VMWare ESX 3.0 Server, Windows O/S, Office 2007, Sharepoint, SCOM, MySQL, Citrix, IIS, LTO Tape Library, Off-Site Data Center, Cisco Routers, Netscreen, Exchange 2003

Created Policy and Procedure's for our ISO Employee manual. Provide complete network services including hardware, software, communication and troubleshooting, hardware repair and upgrades, software selection, installation and training, patching and systems monitoring.Migrated applications from Novell to Windows NT.LAN/WAN links for access via Direct 64K Circuits.Maintain Cisco Routers and CSU/DSU's.Updated old cabling to Giga-Speed and FDDIMaintain and update in-house machines and two remote SitesRolled out multiple Y2K compliance updatesCreate and manage user accounts, user rights, and logon scripts.Design and installed network rooms for medium size companiesInstalled Pix 501 Cisco VPN boxes in remote officesManaged and facilitated downsizing of phone overages w/savings of $40,000 the first yearOutsourced as a consultant to various Fortune 500 companiesUpgraded three remote sites for a corporate merger.Engineered and adopted a fault tolerant NT environment.Decreased downtime from 3 times a week to 0 downtime in over 3 yearsCreated a Backup Rotation Schedule.Maintain Backup systems including RAID, Arcserve, and Veritas Backup Exec.Maintain training regiment for computer applications.

Administered the network environment for 6,000 users in the MidwestCreated and established multiple user accountsAutomated scripting for logins and printer attachmentsSetting up File rights and Security on ServerAdd users to CCmail Database 6.2.Maintain a Database of all user Accounts.Assist other Administrators in Cleveland on Novell.

Worked with 486 and below, PII, and III PC's. Worked with Early versions of Dos and Windows. Built full multimedia machines and maintain various types of printersTrained individuals on Basic PC usage and repairDesign and Implementation of Web Pages. Built and design of Peer to Peer Networks.Creating and Setting up multiple user accounts.Logins and Printer Attachments.Setting up File rights and Security on Novell servers.Installation of Intranetware servers.A+ Certified TechnicianCNA in Novell 4.11