Working Currently at a NOC groupDetect and investigate all infrastructure alerts and escalate to appropriate personnel as necessary. Fixing DC Servers, Exchange Server issues, VOIP issues, VPN problems, Router and Switch issues as well.

Network Enhancements:• Migration from EIGRP to OSPF.• Replaced and upgraded sup cards on our 6509• FrameRelay to MPLS.• Setup the correct MTU sizes for Lan/Wan packets.• Calculated the different costs based on the topology of our network.• Upgrade network by conferring with Cisco; testing, evaluating, and installing enhancement.• Maintain network performance by performing network monitoring and analysis, and performance tuning, troubleshooting network problems, escalating problems to vendor.Network Security:• Key figure in tightening down Banks Network Security.• Setup and maintained TACACS users, logs, reports.• Setup Crypto using AES.• Setup multiple CA Servers on 7200s.• Setup Auto enroll for all for our routers certificates.• Implemented SSH2, replacing Telnet.Responsible for Staging New Routers and Switches:• Responsible for IOS UPGRADES for all routers and switches when needed.• Configure Campus, DataCenter & Branch Routers/Switches.Involved with trouble shooting different Network issues:• Cisco Debug • Wireshark • Opened up TAC cases and worked out a lot of Network issues with Cisco.• Action-oriented, focused on solving immediate problems.• Netsure PortalNetwork Procedure Enhancements:• Wrote script in Expect Language to automate across the board configuration changes to routers and/or switches on our network.• Setup a Topology Board that displayed our Network on multiple revolving screens, showing who was on ISDN and what Serial ports had problems.• Wrote script to automate the backing up of the configs for all the routers and switches daily and also enhanced it to catch any changes that were made on the devices and create a daily printout of any changes made, also if a change was made It would archive the before images.• Developed scripts and alerts that notify key personnel when critical events exceeded their thresholds.

Systems Experience• Made more efficient and effective a system that automated tax code information reducing time and cost for operations department.• Wrote scripts in DOS to automate various tasks in Operations Department.• Implement new Source Miser Releases into BLSOURCE, including TPSL's.• Maintain Synergy Report System.• Assisted in Reorganization of Miser database on a yearly basis.• MCP upgrade of our Mainframe annually (Libra890, Libra595).• Create WFL's to enhance automated production runs.

ATM Work On The Tandem System:• Oversaw entire ATM operations on Tandem.• Created Obey file scripts on Tandem to automate tedious procedures. • Upgraded the Tandem operating system when needed.• Installed IPM's on the Tandem.• Wrote Cobol program to create the CAF record on Tandem for ACI.• Upgraded ACI Base24 annually.• Created Receipts for banks ATM's.• Wrote a Tacl script to backup Tandem files to Mainframe Packs Weekly.• Staged new ATM's on Base24 when needed.• Created ATM screens, states for Diebold STP/CTP Machines.• Set up Gasper System which monitored the ATM's.• Applied fixes to Tandem ACI code when needed.• Set up the encryption method for ATM's and Base24.• Debug Base24 problems running Inspect on Tandem.

Cobol Programming Experience:• Develop, analyze and test code in COBOL85 using CANDE, WFL, DMSII and MCP.• Designed, Developed and Implemented Commercial Loan Package. • Analyze user modification requests and business specifications.• Implement vendor and custom patches on BLSOURCE code management system.• Analyze and test yearly MISER release upgrades.• Created Business Intelligence reports containing Miser databases.• Prepared documentation for program application and related instructions.

• Developed, analyzed and tested code in COBOL85 using CANDE, WFL, DMSII and MCP. • Implemented changes for Retirement Accounts.• Prepared testing and production turnover documentation.