An accomplished leader, I possess a wealth of expertise in general management, business development, strategic planning and operational excellence.With my strong commercial acumen, I create strategic and business development plans with a focus on collaboration and leveraging individual talents to drive business success. I am highly skilled at developing organisational strategies, building high performing teams, and delivering operational excellence to enhance customer experience and achieve exceptional performance.My excellent interpersonal skills support me to establish strong professional relationships with internal and external stakeholders, and I inspire strong customer loyalty with my clients. A clear and engaging communicator, I can work with a variety of audiences and tailor my style to sit their needs.I am a keen problem solver who uses evidence-based insights and my analytical thinking skills to develop creative solutions to complex problems. Having worked in dynamic environments, I am comfortable working within ambiguity, and I handle change with positivity.Some of my proudest moments include:• Held a critical role in the acquisition of Liftronic, conducting due diligence and market analysis to close the deal before subsequently leading the integration process (as Managing Director) between a family-owned local business with a Swiss multinational corporation.• Drove the internal strategy development for a major efficiency product, assessing and refining the organisation's service delivery framework to make it more efficient. • As the National Sales Manager for Schindler Lifts Australia, led a COVID-19 revenue task force initiative, implementing revised products, training, processes and systems to deliver new services, protecting the company’s revenue streams.• Established a strategic sales enablement initiative, redefining the company’s sales processes through new tools, processes and structures that allowed the sales teams to close more deals. If you’d like to know more about my career journey or what I bring to my work – please feel free to get in touch!