Tim Ellinger Email & Phone Number

San Antonio, Texas Area

Austin, Texas Area

• Improved operational systems, processes, and policies that supported organizational missions, creating enhanced management reporting, data flow/management, business processes, and strategic planning for a company generating $13M in annual revenue; managed up to 15 direct reports.• Managed and increased effectiveness and efficiency of support services, including human resources, IT, customer service, and finance, by enhancing communications with business functions.• Proved vital in long-term planning, including an initiative geared toward operational excellence.• Oversaw financial management, planning, systems, and controls while developing individual program budgets; completed regular meetings with company leadership regarding financial planning and forecasting.• Supervised and coached office manager and staff on weekly goals and business objectives.• Decreased aged accounts receivables in the service department from $105K to $25K within one year.

Houston, Texas Area

• Provided strategic and competitive pricing analysis and evaluated customer product needs and uses to expand product lines purchased by existing accounts, driving a 35% increase in overall sales.• Trained customer service and sales staff to ensure technical knowledge and company policies are adhered to.• Created and reviewed proposals and quotations for the salesforce, enhancing close ratios an average of 30% while improving distributor satisfaction.• Managed new product marketing and rollout, achieving several successful product launches and sales results.

Austin - San Antonio, Texas Area

• Managed a sales territory that included Austin and San Antonio, owning responsibility for exceeding quota in sales, gross profit dollars and percent, new business acquisition, and account product line penetration.• Increased territories sales of air conditioning equipment, parts, and supplies from $1.2M to $10M+.• Created and negotiated home builder’s contracts (regional and national) while setting competitive pricing strategies across all product lines, increasing overall sales 25%+ year over year as a result.• Cross-marketed products to maximize account penetration, improving gross profit double digits annually.

Portland, Oregon Area

• Traveled on-site nationwide to lead a wide-range of projects such as inventory reduction and personnel transitions, enabling the smooth transition from multiple systems and processes to one.• Provided leadership in adopting and compliance to GAAP principles across all profit centers.• Delivered accurate forecasts while driving improvements in sales and gross margin percent/dollars.• Trained and led technicians, sales, and customer service staff in providing courteous, responsive service, working with teams that ranged from 10 to 50 employees at any given location.• Utilized effective process management skills to create solutions for each location's unique challenges.*Career Note: Previously served in the US Navy as a Patrol Squadron Airman, monitoring in-flight RADAR, electronic warfare, and surveillance equipment; completed multiple training in the US Navy, including earning an Anti-Submarine Warfare Certification and SERE (Survival, Evade, Resistance, and Escape) school.