Responsible to lead quality management initiatives and drive continuous improvement strategy.

Chosen to enhance operational efficiency across the Business Process Outsourcing and Project Services practices in the Science, Engineering, Technology, and Telecom business unit.- Led the deployment of a Balanced Scorecard Continuous Improvement Framework that included visualization of key business drivers to drive accountability-driven discussions and data-driven decision making.- Created the Employee Engagement Task Force, which successfully improved the engagement score by five… Show more Chosen to enhance operational efficiency across the Business Process Outsourcing and Project Services practices in the Science, Engineering, Technology, and Telecom business unit.- Led the deployment of a Balanced Scorecard Continuous Improvement Framework that included visualization of key business drivers to drive accountability-driven discussions and data-driven decision making.- Created the Employee Engagement Task Force, which successfully improved the engagement score by five points year-over-year via better communications, learning sessions, interest groups, and sharing of good practices.- Supervised a steering committee responsible for transitioning processes to an application-driven centralized model to enhance efficiency and reporting capabilities. Show less

Promoted to a newly created position to direct the work of a global team of 4 focused on enterprise supplier governance, supply market insights, talent supply chain consultation, and supplier engagement supporting sales, solution design, and operations.- Oversaw governance of a preferred supplier network with the help of multiple engagement managers, to promote collaboration, performance excellence, and new business opportunities.- Guided operations leadership in definition and… Show more Promoted to a newly created position to direct the work of a global team of 4 focused on enterprise supplier governance, supply market insights, talent supply chain consultation, and supplier engagement supporting sales, solution design, and operations.- Oversaw governance of a preferred supplier network with the help of multiple engagement managers, to promote collaboration, performance excellence, and new business opportunities.- Guided operations leadership in definition and execution of supplier management objectives.- Co-sponsored responsible supplier management initiative to deploy a supplier code of conduct to over 3,000 suppliers, evaluate third-party risk assessment technology, and implement a supplier risk audit process. Show less

Oversaw supplier network optimization and improved the supplier management process for providers used by KellyOCG to serve clients.- Led the design and implementation of a global supplier performance management process to ensure consistent supplier excellence.- Created a demand-driven supply chain methodology to align a preferred network of suppliers with client demand priorities and oversaw deployment across 12 countries.- Delivered supplier optimization recommendations to 14… Show more Oversaw supplier network optimization and improved the supplier management process for providers used by KellyOCG to serve clients.- Led the design and implementation of a global supplier performance management process to ensure consistent supplier excellence.- Created a demand-driven supply chain methodology to align a preferred network of suppliers with client demand priorities and oversaw deployment across 12 countries.- Delivered supplier optimization recommendations to 14 client programs using data analysis, performance benchmarking, and market research.- Supervised the design and deployment of a supplier risk assessment process, including a contract assessment tool and risk segmentation, to mitigate program implementation risks.- Led a project team in constructing a business and market analysis request process that governed hundreds of requests annually and improved efficiency and effectiveness. Show less

Promoted to lead the partner strategy and relationship management for HR technology providers that served 70 client programs spanning 37 countries, with a total spend of $3.8B under management.- Cultivated relationships with online talent platform and freelancer management system technology providers, with seven partners under agreement and several client deployments underway.- Negotiated and executed technology partner service agreements, renewals, and amendments.- Created… Show more Promoted to lead the partner strategy and relationship management for HR technology providers that served 70 client programs spanning 37 countries, with a total spend of $3.8B under management.- Cultivated relationships with online talent platform and freelancer management system technology providers, with seven partners under agreement and several client deployments underway.- Negotiated and executed technology partner service agreements, renewals, and amendments.- Created quarterly partner relationship and capability summaries for use by sales, solution design, and operations to drive client consultation and solution development.- Contributed to business and technical requirements definition, technology evaluation, and partner selection for an applicant tracking and candidate relationship management system. Show less

Hired to manage a team of 3 that delivered global market research and rate card recommendations to support candidate sourcing for more than 50 Contingent Workforce Outsourcing (CWO) client programs.- Implemented enhancements in resource planning, project forecasting, demand management, and standardized work processes, resulting in better research process efficiency and effectiveness.- Oversaw construction of a database to house market research, including business case development… Show more Hired to manage a team of 3 that delivered global market research and rate card recommendations to support candidate sourcing for more than 50 Contingent Workforce Outsourcing (CWO) client programs.- Implemented enhancements in resource planning, project forecasting, demand management, and standardized work processes, resulting in better research process efficiency and effectiveness.- Oversaw construction of a database to house market research, including business case development, operational requirements for IT design and development, and process integration to improve research process efficiency.- Hired three team members to support the expansion in scope of central services provided to the organization.- Developed a methodology that leveraged client strategic priorities, performance benchmarking, and market analysis to identify the best supplier network for a contingent workforce program, successfully deployed to nine clients and resulted in improved candidate quality, reduced cycle times, and lower costs.- Instituted a program continuous improvement planning process that included training, standard templates, and cataloging of initiatives, resulting in adoption by 32 CWO programs in 2014 and 43 in 2015.- Researched, authored, and internally published the organizational standard for tenure discount to guide evaluation, process implementation, and administration for Master Service Provider programs.- Coordinated rate card updates for healthcare cost increases due to the Affordable Care Act for 58 client programs.- Contributed to the working team and governance committee that implemented supplier scorecard standards. Show less

Promoted to lead initiatives aimed at reducing product material costs in support of the North American Product and Brand Marketing organization.- Led the cross-functional category Product Value Team responsible for identifying, prioritizing, and executing projects to lower product material costs – team efforts resulted in $3.5M in year-over-year cost reductions.- Coordinated and facilitated four product value workshops, resulting in risk-weighted savings of $4.4M.- Contributed… Show more Promoted to lead initiatives aimed at reducing product material costs in support of the North American Product and Brand Marketing organization.- Led the cross-functional category Product Value Team responsible for identifying, prioritizing, and executing projects to lower product material costs – team efforts resulted in $3.5M in year-over-year cost reductions.- Coordinated and facilitated four product value workshops, resulting in risk-weighted savings of $4.4M.- Contributed to five manufacturing cost reduction workshops, resulting in over $35M in potential annual savings. Show less

Responsible for project leadership and data analysis to improve cost, quality, and process efficiency in support of the North American Product and Brand Marketing organization.- Examined component obsolescence risk across 11 manufacturing centers and led a team in the creation of a closed-loop, standardized marketing and supply chain process to discontinue product, resulting in reduced complexity and improved inventory productivity.- Generated marketing hypotheses and facilitated… Show more Responsible for project leadership and data analysis to improve cost, quality, and process efficiency in support of the North American Product and Brand Marketing organization.- Examined component obsolescence risk across 11 manufacturing centers and led a team in the creation of a closed-loop, standardized marketing and supply chain process to discontinue product, resulting in reduced complexity and improved inventory productivity.- Generated marketing hypotheses and facilitated cross-functional workshops focused on product line structure and feature value that resulted in an estimated incremental gross savings of $5M and complexity reduction of 22%.- Obtained certification as an Associate Value Specialist through SAVE International. Show less

Recruited to lead the implementation of a cost targeting process to achieve product profitability goals for new product development, as well as identifying and addressing procurement cost reduction opportunities.- Directed the target costing process implementation and achievement of material cost targets for a global refrigeration project that represented an estimated $391M in annual revenue across 716k units sold each year- Facilitated weekly product design clinics that resulted in… Show more Recruited to lead the implementation of a cost targeting process to achieve product profitability goals for new product development, as well as identifying and addressing procurement cost reduction opportunities.- Directed the target costing process implementation and achievement of material cost targets for a global refrigeration project that represented an estimated $391M in annual revenue across 716k units sold each year- Facilitated weekly product design clinics that resulted in $24 per unit (5.6%) in cost avoidance through the tracking and disposition of over 225 cost reduction opportunities and risks- Led detailed cross-functional cost model reviews, totaling over 400 components, with review planning and execution methods recognized as a best practice within the organization- Identified over 60 procurement opportunities and led the cost gap analysis that resulted in gross savings of $1.1M- Created an organizational improvement system and led a team of five analysts through implementation focused on improved process definition, engagement, and accountability Show less

Designed and implemented solutions to help clients optimize asset deployment in their manufacturing networks, improve working capital performance, and optimize supply chain operations cost and service metrics. Partnered with clients across various industries, including automotive, industrial manufacturing, publishing, and utilities.Select experience includes: - Piloted client workshops focused on the reduction of capital expenditures in new product development through the use of a… Show more Designed and implemented solutions to help clients optimize asset deployment in their manufacturing networks, improve working capital performance, and optimize supply chain operations cost and service metrics. Partnered with clients across various industries, including automotive, industrial manufacturing, publishing, and utilities.Select experience includes: - Piloted client workshops focused on the reduction of capital expenditures in new product development through the use of a lean cost methodology and analytics tool.- Designed and coordinated implementation of a production order release process to maintain right-sized WIP, reduce manufacturing lead time, stabilize production scheduling, and improve visual management.- Formulated a Lean Process Audit and a problem-solving process toolkit to address poor schedule attainment and capacity utilization through the improvement of process velocity, capability, and efficiency.- Designed the detailed future-state of a multiple discrete manufacturing process to accommodate increased production control mechanisms. Show less

Delivered advanced quality planning, led process workshops, and provided coaching to all personnel in quality control methods, quick reaction problem solving, and variability reduction.- Planned and executed the deployment of quality system tools at two production facilities.- Increased the plant deployment of organizational quality systems by over 60% in six months.- Administered over 200 hours of classroom training and hands-on coaching to more than 90 people in quality… Show more Delivered advanced quality planning, led process workshops, and provided coaching to all personnel in quality control methods, quick reaction problem solving, and variability reduction.- Planned and executed the deployment of quality system tools at two production facilities.- Increased the plant deployment of organizational quality systems by over 60% in six months.- Administered over 200 hours of classroom training and hands-on coaching to more than 90 people in quality control methods, quick reaction problem solving, and variability reduction techniques.- Guided the advanced quality planning activities, including FMEA and Control Plan development, for ten production processes that resulted in a successful new product launch.- Served as lead customer support liaison during prototype and pilot build phases for new product launch. Show less

Responsible for interim direction of continuous improvement program, development of process flows, FMEA's, and Control Plans in addition to quality support of the production staff.- Achieved plant-wide cost savings target of $200k through Six Sigma program deployment and various Lean Manufacturing workshops - Mentored two Six Sigma Green Belt candidates through their certification projects- Engineered and instituted process, product, and quality system audits and led the… Show more Responsible for interim direction of continuous improvement program, development of process flows, FMEA's, and Control Plans in addition to quality support of the production staff.- Achieved plant-wide cost savings target of $200k through Six Sigma program deployment and various Lean Manufacturing workshops - Mentored two Six Sigma Green Belt candidates through their certification projects- Engineered and instituted process, product, and quality system audits and led the corrective action processResponsible for leading project teams, performing statistically-based root cause analysis, conducting Design of Experiments, and implementing control mechanisms.- Led an internal PPM reduction project that achieved $70k in savings and a process capability increase of 2.5 Sigma - Directed a process start-up scrap reduction project that resulted in reduced scrap and improved raw material controls Show less

Production Supervisor - Consistently achieved greater than 90 percent scheduled attainment in the supervision of 43 hourly associates that spanned two production cells and produced over 9000 pivot armrests per shift - Developed and deployed a 5S ownership program for permanent cell organization and improved productivityQuality Specialist and Production Supervisor - Led third-party quality containment project that included area management, auditor training, and corrective… Show more Production Supervisor - Consistently achieved greater than 90 percent scheduled attainment in the supervision of 43 hourly associates that spanned two production cells and produced over 9000 pivot armrests per shift - Developed and deployed a 5S ownership program for permanent cell organization and improved productivityQuality Specialist and Production Supervisor - Led third-party quality containment project that included area management, auditor training, and corrective action- Consistently achieved greater than 90 percent OEE in the supervision of 26 hourly associates that produced over 1000 door panels per shiftMaterials Analyst - Directed several inventory reduction projects that included movement of inventories to consignment, elimination of obsolete inventory, and need-based order placement- Attained a 52% reduction in on-hand packaging inventory and cleared 1000 square feet of warehouse space Show less