• Property showings: Coordinating and conducting visits to showcase properties and facilities effectively to potential buyers.• Marketing: Working with the marketing department on the creation of marketing content and campaigns.• Networking: Building and maintaining relationships with potential investors and other real estate agencies.• Customer support: Providing customer support to potential buyers and existing clients by answering inquiries, addressing concerns, and providing information about available properties and market conditions.• Database management: Updating the Hubspot database with the latests information about clients, real estate agencies, and investors.• Contract preparation: Preparing reservation contracts for clients.

• Market Research: Conducting market research and analysis to access rental rates, trends and competition in the local rental market.• Customer Service: Providing excellent customer service to both potential and current tenants by answering inquiries, addressing concerns, and providing information about available properties and market conditions.• Marketing & Property Listing: Creating property listings for various channels to attract potential customers.• Tenant Screening: Screening potential tenants by conducting background checks, verifying income, and checking references to ensure they meet the requirements set by the landlord.• Property Showings: Arranging and conducting property showings for prospective tenants, showcasing the features and amenities of the rental property.• Negotiating Rental Terms: Negotiating rental terms and agreements with landlords.• Problem Resolution: Addressing and managing tenant complaints and concerns in a professional manner, coordinating with external services to address repairs or maintenance issues reported by tenants, addressing any violations or breaches of rental agreements by tenants or landlords, resolving disputes between tenants and landlords, responding to emergency situations.• Networking: Building and maintaining relationships with property owners, landlords, and other real estate agencies.• Rent Collection: Collecting rental payments from tenants, processing payments and maintaining accurate rent payment records.

• Reservations and bookings assistance• Check-in and check-out procedures• Reception duty• Problem resolution