Tim Fenner - Cissp, Azure, Aws Email and Phone Number
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Accomplished technology professional with 15 years leadership experience and a proven record of success in developing high-performance teams, driving large-scale projects, and securing and managing complex environments. From startups to global enterprises, including Fortune 500s, experience spans industries that include global ecommerce, hosted-managed services, SaaS, and telecommunications. Strong leadership, communication, and technical skills with a commitment to safeguarding information assets. Analytical: Proven problem-solving and decision-making skills, with ability to balance security and business needs. Collaboration & Communication: Adept at fostering teamwork and ensuring clarity in all interactions. Compliance & Risk Mitigation: Skilled in compliance navigation and risk reduction, boosting security postures. Customer Experience: Skilled in direct customer interaction, ensuring positive and personalized service. Incident & Problem Management: Efficiently leads resolutions, minimizing operational disruptions. Leadership & Team Building: Exceptional at leading, mentoring, and developing high-performing teams. Strategic Planning/Roadmaps: Expert at driving innovation and guiding long-term IT strategy and initiatives. Strong Technical Skill: Advanced knowledge in cloud security, networking, servers and client-side systems. Technical Program Management: Proficient in leading projects and cross-functional initiatives.Career highlights include:• Continual record of high performance which led to rapid promotion tracks in multiple organizations.• In one organization, secured over $300,000 in savings with vendors during contract negotiation.• Coordinated enterprise-wide deployment of endpoint security, vulnerability detection, and intrusion detection in multiple organizations—which included developing comprehensive policies and procedures for risk mitigation.• Created enterprise-wide Business Continuity and Disaster Recovery plan in multiple organizations.• Led multiple AGILE development teams in the creation of business-leading solutions, including: ecommerce/B2B platform, workflow automation, Security and Risk Mitigation, and DevOps integrations.• Introduced server virtualization in two separate organizations to improve performance, scalability, and costs.• Implemented ITIL service desks in three organizations, streamlining incident, problem, and change management.
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Director Of InfrastructureTokio Marine Hcc Oct 2024 - PresentHouston, Tx, Us
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Cybersecurity Engineer IiiTokio Marine Hcc Apr 2024 - Oct 2024Houston, Tx, Us
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Director Of Information Security / CisoLeasequery Nov 2021 - Jan 2024Atlanta, Georgia, UsInitially hired as the Director of Information Security, earned a promotion to CISO after devising and executing comprehensive information security strategies to protect the entire organization. Specialized in risk management, cybersecurity frameworks, and compliance regulations; led cross-functional teams in identifying and mitigating threats, fortifying data protection policies, guaranteeing compliance with industry standards–as well as fostered a culture of cybersecurity awareness.Key Accomplishments:• Established a NIST-based program, identifying 200+ opportunities to strengthen organizational security posture.• Introduced a new Information Security policy, along with dozens of supporting standards and SOPs, including artificial intelligence, data handling & classification, access management, incident response, and more.• Introduced a new security assessment process for evaluating 3rd-party solutions.• Championed a new Trust Center webpage to allow customers to self-service inquiries, saving ~20 hours a month for customer-facing departments.• Key stakeholder for establishing a recurring security awareness program and phishing simulation campaigns.• Developed incident response playbooks, including ransomware response strategies.• Created a new SOP and criteria for assessing the security posture for a business acquisition—as well as personally performed offline SAST scans of the applicable code base to validate code’s security.• Created and led an organization-wide Business Continuity/Disaster Recovery program.• Provided strategic guidance and expertise in the deployment of new security solutions, including: Amazon Web Services (AWS) GuardDuty, Inspector, Macie, WAF/Shield; Crowdstrike XDR; Microsoft Intune; Okta; and Wiz.• Drove cross-functional, business-wide efforts pertaining to FedRAMP, SOC 2, and TX-RAMP compliance.• Saved $48K in annual spend by eliminating unnecessary services provided by a 3rd-party consultant. -
Systems Manager Iii / Technical Project Manager-SecurityAmazon Feb 2019 - Nov 2021Seattle, Wa, UsOversaw a dynamic team of DevOps/System Engineers and Deskside Support Technicians at Fabric.com, a subsidiary of Amazon, supporting on-prem and AWS-cloud based networking and server operations, as well as managed client-side applications to both corporate and fulfillment center operations. As a security TPM, I also led a cross-functional, AGILE development team to refactor 25 legacy applications to meet Amazon’s high security bar—which included penetration testing, threat modeling and deep-dive risk assessments. Integral in guiding enterprise security and risk management, completing infrastructure and AGILE development projects, and leveraging AWS/DevOps for optimal efficiency. Key Accomplishments:• During COVID, led efforts to accommodate the shift to Work-From-Home, which included: validating infrastructure could support a 900% increase in remote workers; updated support availability and SLAs for Tech services; coordinated rush delivery of equipment needed for remote workers; curated a self-service catalog to allow internal team members to find answers from multiple departments.• Championed department-wide effort to introduce “service pages” to document deployed technology, such as: risks, monitoring, data handling, SLAs, change requirements, and more!• Introduced multiple security solutions, including endpoint security (Crowdstrike), vulnerability management (Qualys), intrusion detection (Snowdrop), asset discovery (Rumble), automated patching (Systems Manager), SPAM filtering (Barracuda), monitoring and alerting (Cloudwatch/CloudTrail).• Conducted an AWS Well-Architected review, focusing on 5 pillars of excellence | OE, Security, Reliability, Performance, and Cost optimization; Led team responsible for automated, scalable, and redundant AWS cloud solutions that hosted Fabric's applications and services.• Identified a $10k/yr discrepancy in vendor billing, as well as saved $9k/yr through contract renegotiation. -
Systems Manager IiAmazon Nov 2016 - Feb 2019Seattle, Wa, UsSpearheaded a team of DevOps/System Engineers and Deskside Support Technicians at Shopbop.com, an Amazon subsidiary. Responsible for comprehensive support of corporate and fulfillment center operations with a focus on meticulous project management, effective utilization of AWS services, advanced networking strategies, server management, and optimization of client-side applications and hardware. Key Accomplishments:• Managed 4 complex, critical-path projects for a massive, multi-year fulfillment center automation program, which included the migration of mission-critical services and dozens of servers to AWS.Improved documentation by rebuilding the team wiki; creating pages for projects, vendor info, asset management, service pages, policies, and procedures; cultivating a documentation mindset within the team.• Led numerous operational projects, including warehouse management system upgrades; multiple business applications migrations to AWS cloud; and handheld barcode scanner fleet upgrades.• Reduced operational costs by $75K through contract negotiations with 3rd-party vendors.• Negotiated 24% reduction in computer-based training ($30K), which provided over 100 technical training courses.• Blocked a collection agency’s efforts to collect on an unneeded vendor contract, saving the company $20K.• Negotiated over $14k in concessions for project delivery failures – a first with the historically difficult vendor.• Successfully negotiated return of unused equipment 9 months after a vendor’s return policy terms, saving ~$10k.
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It ManagerTds® Dec 2013 - Nov 2016Middleton, Wi, UsDirected application development and infrastructure support teams at Suttle-Straus, a TDS subsidiary (Fortune 500® 2016). Spearheaded initiatives to deliver robust, scalable, and secure technological solutions catering to the needs of both internal and external clients. Expertise encompassed a broad spectrum of areas, including Agile and Waterfall project management methodologies, internet/e-commerce systems, middleware integration, and full-cycle software development (SDLC/HLC). Additionally, demonstrated proficiency in networking, server maintenance, client-side technology, and advanced security protocols.Key Accomplishments:• Introduced multiple security solutions, including: enterprise-wide endpoint security, patch management, and secured wireless network (WPA2).• Created multiple policies and SOPs, including: Incident response plan for security breaches; Risk Assessment; Change Management; Incident and Problem handling; Work At Home.• Introduced new ITIL-Based ticket, change and asset management system (ManageEngine).• Introduction of new collaboration and project management tools (MS Skype and LiquidPlanner).• Spearheaded the creation of a custom-built employee performance program, which shifted the organization from performing yearly reviews to a more frequent 1-to-1 strategy – improving staff morale and improved coaching.• Led project to migrate data from network shares (several terabytes) to a SharePoint infrastructure.• Led numerous operational projects, including ecommerce platform upgrades, multiple integrations with customer systems, ERP system upgrades, Datacenter UPS replacement, Windows 7 upgrade from Windows XP, and Microsoft Access 2003 to 2010 upgrade.• Secured over $14,000 in state grants to support growing ecommerce initiatives. -
Supervisor - Infrastructure Team (Server And Storage)Tds® Jan 2012 - Dec 2013Middleton, Wi, UsSupervised systems engineers who supported the design, deployment and management of over 800 servers (Physical and Virtual) in a multi-site/multi-domain environment, as well as managing multiple Storage Area Networks and backup solutions. Areas of focus: Windows servers, Active Directory/Group Policy, DNS, DFS, DHCP, PKI, RDS/TS, VMware vSphere/ESXi, SAN technologies (EMC and NetApp), Commvault/NetBackup, and much more. Professional highlights:• Reduced critical incidents and achieved 100% customer satisfaction team scores in both 2012 and 2013.• Negotiated over $300,000 in savings, beyond current discounts, during contract renewal negotiations. (VMware)• Negotiated custom computer-based training solution to save on costs, as well as increase the availability and amount of training (over 100 courses) for staff. First year savings = $30,000 (Learnkey)• Actively participated in department Mission/Vision and High Performance vision teams.• Improved overall employee satisfaction (based on anonymous, company sponsored survey).• Developed a Ticket Rotation strategy – resulting in improved team cross-training, even distribution of workload and reduced frustrations within the team.• Policies created: Risk Assessment; Domain Admin Approval Process; Security/Server Hardening; On-Call.• Led two SAN maintenance and migration efforts (Risk potential: Over 400 servers, 27 terabytes of data and 5000 employees).• Coordinate multi-domain upgrade, moving from Windows 2003 to 2008 in three domains. • Led VMware environment upgrade, moving from version 3.5-->vSphere 4.• MISC: Integration of systems and accounts during business acquisition; Multiple OS and hardware migrations; Multiple problem/root cause analysis efforts.
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Supervisor - Client ServicesTds® Oct 2010 - Jan 2012Middleton, Wi, UsSupervised desk-side support team who support 5,000+ client systems in a multi-site (150+ locations), multi-forest/domain environment, which includes administration and management of all client-side assets. Professional highlights:• Team led all other Operations department teams in Customer Satisfaction, as well as other KPIs -- such as employee satisfaction (based on anonymous surveys)• Developed a Ticket Rotation strategy – resulting in improved team cross-training, even distribution of workload and reduced frustrations within the team.• Uncovered two liabilities, earning compliments from Human Resources: Overtime & drive/flight time reporting.• Negotiated custom computer-based training solution to save on costs, as well as increase the availability and amount of training (over 100 courses) for staff. First year savings = $20,000 (Learnkey)• During a self-led audit, discovered considerable discrepancies within vendor’s licensing records, then negotiated $19,000 of savings as compensation. (VMware)• Remote Office Virtual Desktop Infrastructure – Managed a cross-functional team of five individuals, deploying more than 500 virtual desktops, across dozens of remote sites.• Printer analysis and reduction – Coordinated efforts to analyze our current printer usage in order to consolidate/optimize the printer fleet.• Developed plan to proactively address and monitor PCs during planned facilities power outages.
Tim Fenner - Cissp, Azure, Aws Education Details
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Western Governors UniversityCybersecurity And Information Assurance
Frequently Asked Questions about Tim Fenner - Cissp, Azure, Aws
What company does Tim Fenner - Cissp, Azure, Aws work for?
Tim Fenner - Cissp, Azure, Aws works for Tokio Marine Hcc
What is Tim Fenner - Cissp, Azure, Aws's role at the current company?
Tim Fenner - Cissp, Azure, Aws's current role is Technology Leader | Infrastructure, DevOps, Cybersecurity.
What is Tim Fenner - Cissp, Azure, Aws's email address?
Tim Fenner - Cissp, Azure, Aws's email address is tf****@****zon.com
What is Tim Fenner - Cissp, Azure, Aws's direct phone number?
Tim Fenner - Cissp, Azure, Aws's direct phone number is +160821*****
What schools did Tim Fenner - Cissp, Azure, Aws attend?
Tim Fenner - Cissp, Azure, Aws attended Western Governors University.
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