Tim Ford

Tim Ford Email and Phone Number

Customer Success Manager at Exiger @ Exiger
new york, new york, united states
Tim Ford's Location
Cincinnati, Ohio, United States, United States
Tim Ford's Contact Details
About Tim Ford

Hi, I’m Tim Ford. I’m passionate about helping clients save time and money by solving problems and optimizing processes. With extensive experience in SaaS solutions, I excel in training end users to effectively leverage technology for their needs.As a results-driven performer, I thrive on learning new skills to deliver measurable outcomes that enhance efficiency and effectiveness. In my role as a Customer Success Manager with Exiger's Defense Industrial Base team, I focus on connecting customers with tailored solutions that meet their unique requirements.I have a strong background in managing software projects and implementations, ensuring smooth transitions and successful adoption. Additionally, I orchestrate change order requests to enhance user interfaces, making systems more intuitive and user-friendly. Customer satisfaction is my top priority, and I’m dedicated to ensuring that every client experience is positive and impactful.Let’s connect and explore how I can help you achieve your goals!

Tim Ford's Current Company Details
Exiger

Exiger

View
Customer Success Manager at Exiger
new york, new york, united states
Website:
exiger.com
Employees:
471
Tim Ford Work Experience Details
  • Exiger
    Account Manager
    Exiger Aug 2022 - Present
    Loveland, Ohio, United States
  • Supply Dynamics
    Customer Success Manager
    Supply Dynamics Jan 2022 - Aug 2022
    Loveland, Ohio, United States
  • Cdk Global
    Associate Technical Support Analyst
    Cdk Global Mar 2019 - Jun 2022
    Cincinnati, Oh
  • Comdoc, Inc.
    Account Manager
    Comdoc, Inc. Sep 2018 - Mar 2019
    Cincinnati,Oh
  • Afford-A-Cut, Llc
    Owner Operator
    Afford-A-Cut, Llc Jul 2015 - Dec 2018
    Cincinnati, Ohio
    +Run day to day operations of a family owned Residential and Commercial Lawn Mowing and Mulch maintenance company+Direct Daily Operations; Accounting, Customer Service, Marketing, Sales, etc.+Maintain & inspect $85000 worth of Commercial Equipment fleet; blowers, mowers, trailer, etc.+Maximize brand identity by promoting campaigns via social media to generate warm leads+Increased Sales by 50% annually and generated $150,000 and 60+ accounts in new business
  • Afford-A-Cut, Llc
    Small Business Owner
    Afford-A-Cut, Llc Jun 2012 - Dec 2018
    Cincinnati, Ohio
    +Founder of Landscape business specializing in Residential Lawn Mowing and Mulch Services+Invested $10000 in startup for commercial lawn mowing equipment and marketing materials+Compile and maintain record and bookkeeping.Maintained files and administrative records +Interact with new customers and build relationships for returning customers+Generate sales and help current customers identify additional landscaping needs+Developed and maintained company Website and Social Media Sites; Facebook, Twitter
  • Adp
    Client Technical Analyst Iii
    Adp May 2011 - Jun 2015
    Florence,Ky
    Provided software support via phone, web chats, and other electronic communications to Finance and Insurance Application users from automotive dealerships.**Left voluntarily in excellent standing with a track record of success and excellent recommendations.+Promoted to a CTA II within a year of hire & CTA III within three years of hire+Nominated for Client Loyalty Club Program for consistently receiving excellent feedback from customers+Developed thorough understanding of ADP Drive system in order to resolve client issues+Deliver presentations for individual and group training of ADP software & troubleshooting techniques+Educate and train clients and new hires, research problems and coordinate solutions+Effectively communicate, influence, and interact with different types of customers to meet all their needs+Engage in 20 plus inbound calls, emails, or web chats from Finance & Insurance clients per day

Tim Ford Skills

Management Training Customer Service Leadership Sales Microsoft Office Customer Satisfaction Team Building Event Planning Microsoft Excel Account Management Process Improvement Public Speaking Inventory Management Time Management Team Leadership Marketing Coaching Negotiation Cold Calling Social Media Sales Management Problem Solving Customer Relations Sales Operations New Business Development Social Networking Marketing Strategy Direct Sales Salesforce.com Budgets Business Development B2b Research Purchasing Accounts Receivable Database Administration Shipping Finance Investments Communication Training Recruiting Project Management Social Media Marketing Microsoft Word Powerpoint Strategy Sales Process Customer Retention Strategic Planning

Tim Ford Education Details

Frequently Asked Questions about Tim Ford

What company does Tim Ford work for?

Tim Ford works for Exiger

What is Tim Ford's role at the current company?

Tim Ford's current role is Customer Success Manager at Exiger.

What is Tim Ford's email address?

Tim Ford's email address is tf****@****doc.com

What schools did Tim Ford attend?

Tim Ford attended University Of Cincinnati, Archbishop Mcnicholas High School, Guardian Angels.

What are some of Tim Ford's interests?

Tim Ford has interest in Entrepreneurship, Investing, Real Estate, Youth Sports Coaching, Social Media, Home Improvement, Cincinnati Bearcat Athletics, Training, Finance, New Technologies.

What skills is Tim Ford known for?

Tim Ford has skills like Management, Training, Customer Service, Leadership, Sales, Microsoft Office, Customer Satisfaction, Team Building, Event Planning, Microsoft Excel, Account Management, Process Improvement.

Who are Tim Ford's colleagues?

Tim Ford's colleagues are Vlad-Marian Palangă, Diana-Andreea Nicolae, Damien Liebov, Horia Brebenel, Alexandra Dona, Stephen Hepper, Jane Hall.

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