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☁ Tim Gabriel Email & Phone Number
Co-Founder | Chief Technology and Innovation Officer
at
Guided Reach Solutions
1 work email found
@amazon.com
2 phones found area 720
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Co-Founder | Chief Technology and Innovation Officer
Location
Carlsbad, California, United States
Company size
Who is ☁ Tim Gabriel? Overview
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Quick answer
☁ Tim Gabriel is listed as Co-Founder | Chief Technology and Innovation Officer at Guided Reach Solutions, a with 4 employees, based in Carlsbad, California, United States. AeroLeads shows a work email signal at amazon.com, phone signal with area code 720, and a matched LinkedIn profile for ☁ Tim Gabriel.
☁ Tim Gabriel previously worked as Sr Solutions Architect -WorldWide Public Sector / Amazon Connect at Amazon Web Services (Aws) and Sr GovCloud/Connect Solutions Architect Specialist - WWSO at Amazon Web Services (Aws). ☁ Tim Gabriel holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
Company email context
Email format at Guided Reach Solutions
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*@amazon.com
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AeroLeads found 1 current-domain work email signal for ☁ Tim Gabriel. Compare company email patterns before reaching out.
Profile bio
About ☁ Tim Gabriel
As an Amazonian, I strive to be customer obsessed and ensure the best possible experience for our customers. As a Solutions Architect, I help customers deliver results by working backwards to understand their needs and solving unique challenges.With over 20 years in IT, I bring extensive experience in leading projects from design to production, deploying cloud solutions, and migrating on-premise applications to the cloud. I have extensive experience in leading key projects from design to production, including deploying cloud solutions and migration of on-premise applications to the cloud. I excel in telephony and contact center solutions, and I continue to build on that experience. I've developed unique solutions for SQL db challenges, including customization and performance tuning, that drive customer success.I am passionate about technology and innovation, excelling in designing tailored solutions and coordinating with teams for optimal outcomes. I am also dedicated to leading teams and mentoring others, fostering growth and collaboration within my organization. My certifications include AWS, Microsoft, CISSP, and CCSP, reflecting my commitment to excellence and security in technology.
Listed skills include Integration, Voip, Cisco Technologies, Infrastructure, and 44 others.
Current workplace
☁ Tim Gabriel's current company
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Guided Reach Solutions
14 roles
☁ Tim Gabriel work experience
A career timeline built from the work history available for this profile.
Sr Solutions Architect -Worldwide Public Sector / Amazon Connect
Current
Feb 2022 - Present
Sr Govcloud/Connect Solutions Architect Specialist - Wwso
Jun 2020 - Mar 2022
Solutions Architect - Wwps Slg
Jun 2019 - Jun 2020
Senior Cloud Architect
Feb 2019 - Jun 2019
Master Platform Engineer, Manager - Network Voice
* Responsible for the design and architecture of voice recording, cloud, and on-prem contact center solutions. * Gather technical requirements from business groups and produce technical documentation of solutions for turn over to operations. * Partner with vendors to ensure successful design, implementation and on-going maintenance/support. * Subject Matter Expert (SME) for NICE recording platforms. * Ensure solutions provide adequate fault tolerance and disaster recovery. Architecture/Design of AWS Connect, including call flows, Lambda integration, Kinesis streams, LEX, and necessary privileges through IAM roles. * Lead the migration of on-premise data to AWS S3, using S3 API and AWS Snowball, as well as configuration of appropriate bucket policies. * Configure CloudFormation scripts to setup EC2 instances, security groups, kinesis streams, and permissions to support the movement of data and integration of recording systems. * Research and provide recommendations to senior management on contact center technologies, including on-premise and cloud solutions.* 2018 Q1 TechXcellence Award* 2016 Q4 Circle Of Excellence Award
Jan 2016 - Feb 2019
Vice President, Infrastructure Tech
System design and platform management for the NICE recording solution throughout North America, including over 25,000+ agents across multiple highly redundant systemsDatabase Administrator (DBA) for multiple NICE multi-terabyte SQL servers, including maintenance of security principals, database backups, and overall health.Subject Matter Expert (SME) for NICE recording platformsDevelop voice recording core infrastructure model for deployment globallyPartner with vendors to ensure successful design, implementation and on-going maintenance/supportProvide technical leadership within the team, as well as globallyCreate and customize applications and/or solutions to further enhance system functionalityCollaborate with business groups to ensure business requirements are met or exceeded, as well as to provide new functionality according to the business needs
Sep 2011 - Jan 2016
Solution Architect
Dedicated Solution Architect for one of the major top 3 customers.Collaborated with Sales Engineering, Project Managers, CBM, Implementation Engineers, and Service desk to provide end-to-end complex recording solutions, including multi-datacenter, highly redundant systems.Pioneer of the latest SIP/VoIP technology, including working with multiple vendors and R&D to test and engineer recording solution for quality management and compliance recording across Cisco, Aspect, Avaya, and Oracle/ACME systems.Expert/SME in NICE 3.x and 8x platforms. Provided customized solutions from start to finish, including requirements gathering, SOW, engineering, implementation, and documentation/training.Ensured customer satisfaction by monitoring the entire process of service delivery.
Nov 2007 - Sep 2011
Implementation Engineer
Performed installation of the NICE 8x and Perform recording systems for multiple customers across the US/Canada/LATAM for a variety of solution types, including TDM, station-side, and CMAPI, according to Solution Design Package/Document. Coordinated with project manager to ensure timely installation. Served as primary contact point for technical issues prior to transition to service desk.
Sep 2005 - Nov 2007
Mac Engineer
Managed moves, adds, and changes for the NICE 8.x platform across multiple customers and system types. Served as an escalation point for other MAC engineers to resolve complex issues.
Dec 2004 - Sep 2005
Desktop Support Technician
May 2003 - Nov 2004
Technical Support Analyst
May 2000 - May 2003
Product Support Specialist
Veritas Software
Oct 1998 - Aug 1999
Technical Support Representative
Convergys
Aug 1997 - Oct 1998
2 education records
☁ Tim Gabriel education
Bachelor Of Science - Bs, Cybersecurity And Information Assurance
Western Governors University
Associate Of Science, Computer Science
Front Range Community College
FAQ
Frequently asked questions about ☁ Tim Gabriel
Quick answers generated from the profile data available on this page.
What company does ☁ Tim Gabriel work for?
☁ Tim Gabriel works for Guided Reach Solutions.
What is ☁ Tim Gabriel's role at Guided Reach Solutions?
☁ Tim Gabriel is listed as Co-Founder | Chief Technology and Innovation Officer at Guided Reach Solutions.
What is ☁ Tim Gabriel's email address?
AeroLeads has found 1 work email signal at @amazon.com for ☁ Tim Gabriel at Guided Reach Solutions.
What is ☁ Tim Gabriel's phone number?
AeroLeads has found 2 phone signal(s) with area code 720 for ☁ Tim Gabriel at Guided Reach Solutions.
Where is ☁ Tim Gabriel based?
☁ Tim Gabriel is based in Carlsbad, California, United States while working with Guided Reach Solutions.
What companies has ☁ Tim Gabriel worked for?
☁ Tim Gabriel has worked for Guided Reach Solutions, Amazon Web Services (Aws), Infiniti Consulting Group, Capital One, and Citi.
How can I contact ☁ Tim Gabriel?
You can use AeroLeads to view verified contact signals for ☁ Tim Gabriel at Guided Reach Solutions, including work email, phone, and LinkedIn data when available.
What schools did ☁ Tim Gabriel attend?
☁ Tim Gabriel holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
What skills is ☁ Tim Gabriel known for?
☁ Tim Gabriel is listed with skills including Integration, Voip, Cisco Technologies, Infrastructure, Microsoft Certified Professional, Disaster Recovery, Cloud Computing, and Telecommunications.
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