Run speciality sales & customer service

Youth/High School Running Club: - Head Coach (North)- Event Director (Rock Creek Track Club Track Tune-Up, 12.01.24)- Year-round coaching for youth through high school runners

REAL = Responsibility. Education. Athletics. Leadership.Youth/Middle School- Created the Youth/Middle School Distance program in February 2020 and provided year-round coaching for 20-30 young runners.- Provided a healthy mix of fun + run.High School- Successful off-season High School program brought together runners from schools throughout the Front Range.Both Levels- Communication: Team App, in-person, email, social media, TrainingPeaks, club website- Training plan development/writing: TrainingPeaks- Organization: registration, AAU membership, competition entries, travel planning- Club website: content production, marketing- Continuing education: coaching clinics, podcasts, reading- Transportation: in-practice van support, in- and out-of-state travel- Track snow shoveling (seasonal): a surprising amount of time spent in this role!

2 Mile 4 REAL- Previously an XC meet, now an XC-season track event- 2 Mile track race, open to all runnersTurkey Mile 4 REAL- 1 Mile track race, open to all runnersREAL JV State XC Championships + Community 4K- XC State Championships race for HS junior-varsity runners- Community race open to all runners

Copy Editor- Careful yet efficient editing of cycling and snow sports catalog items/product detail pagesDataproofer- Thorough pre-proofing of future catalog data via spreadsheetContent Integrations- Creating and restructuring multiple catalogs (Fitness, Bicycling, Snow Sports) and category hierarchies for library, retailers, and end-consumers- Promptly responding and problem-solving for any catalog issues or requests - Ensuring accurate GTIN mapping between suppliers, SmartEtailing, and retailers- Creating and applying category-by-category variation standards in library- Creating and maintaining department wiki for content import and entry/reference/trainingIndustry Liaison- Communicating with cycling & fitness equipment vendors for product information- Communicating and problem solving with cycling suppliers and vendors to ensure GTIN and pricing accuracy Content Production Specialist- Developing fitness catalog for cycling/fitness retailers- Writing copy for cycling & fitness products- Optimizing images for cycling & fitness products, marketing highlights and more using Adobe Photoshop- Producing cycling & fitness product recall notice pages- Researching and writing original fitness articles- Test-riding cycling & fitness equipmentInteroffice Liaison- Communicating tech needs, upgrade requests, and software bugs to Development team- Beta testing library upgrades for Development team- Communicating and problem solving with Client Services team to ensure GTIN and pricing accuracyVoice-over Talent- Performing voice-overs for cycling product videosProduct Review Moderator- Moderating online cycling product reviewsMember of Volunteer Coordination Team- Planning/organizing/leading community volunteer efforts for Boulder office

"TEAM Boss Colorado Mile + 2 Mile 4 REAL On Tap"https://co.milesplit.com/articles/323415/team-boss-colorado-mile-2-mile-4-real-on-tap"Great Races On Tap At The Mile High Mile"https://co.milesplit.com/articles/318108/great-races-on-tap-at-the-mile-high-mile"Bright Races On Tap At The Mile High Mile"https://co.milesplit.com/articles/300287/bright-races-on-tap-at-the-mile-high-mile"A Look At How XC Could Look This Fall: Pod Racing"https://co.milesplit.com/articles/284239/a-look-at-how-xc-could-look-this-fall-pod-racing"A Look At How XC Could Look This Fall: Duals & Flight Races"https://co.milesplit.com/articles/283982/a-look-at-how-xc-could-look-this-fall-duals-flight-races"Making the Case for a Different State Meet Course"https://co.milesplit.com/articles/142865

- Coached half-marathon and marathon runners

- Store Manager of the Year (2006)- Focused on exceptional customer service, including ongoing client follow-up- Excelled in a goal oriented environment- Managed all store operations: reporting, inventory control, scheduling and visual merchandising- Coached and educated clients on proper technique and use of fitness equipment, workout program design, and goal setting- Motivated team members to reach individual and store goals

- Salesperson of the Year (2000)- Successfully managed a $1 million plus store- Provided consistent customer service and follow-up- Managed all store operations: training, reporting, inventory control, scheduling and visual merchandising- Coached and educated clients on proper technique and use of fitness equipment, workout program design, and goal setting- Motivated team members to reach individual and store goals

- Successfully managed $1 million plus stores in Wisconsin and Colorado, and was an Assistant Manager at the company's top store, a $2 million plus store in Oakbrook, Illinois- Learned to multi-task in busy retail environments- Hired, trained, developed, coached, and reviewed all full time and part time staff members- Developed employees from sales associates to store management positions- Assisted in new store openings in California, Colorado, Illinois, and Wisconsin- Managed all store operations: reporting, inventory control, scheduling, and visual merchandising- Focused on coaching and educating clients on proper use of fitness equipment- Motivated new and existing clients and coached them on goal setting and workout plan design