Tim Glatt Email & Phone Number

Auckland, Nz

Hibiscus Coast

Providing management and leadership to the Harcourts Silverdale and Orewa teams, by providing deal support, coaching, and mentorship. Between the 2023 and 2024 financial years, revenue grew by 48% with over 200 deals written across the team in FY24. For the 2024 financial year, the Silverdale office was awarded Harcourts Cooper & Co’s #1 office for revenue per sales consultant, auctions per sales consultant, and for overall revenue growth, whilst also housing the #3 and #4 sales teams across a company of 350 sales consultants.

Auckland, New Zealand

Reporting to the Harcourts New Zealand Managing Director, this role requires a people-orientatedapproach to working alongside a varied group of franchisees, to help optimize, drive andgrow their businesses. Building close and constructive relationships with the business owners isvital, as is building relationships across the wider organisation and with key stakeholders.Building, driving and execution of a regional business plan is fundamental, with the key goals being financial and market share growth.

Auckland, New Zealand

Contracted to develop the commercial, operational and go-to-market plan and strategy for a new element of the Fly Buys proposition, based around instant member benefits. Fly Buys 'Thanks' due for mass market launch in March 2020.

Auckland, New Zealand

After 3-4 years of double-digit revenue decline, I was charged to provide transformational leadership and change, by instilling a culture of performance and excellence within GrabOne.- Built a commercial strategy to bolster revenue and profitability that included refining the GrabOne market proposition, reducing the number of verticals that GrabOne operated, whilst doubling down on the highest engaging legacy platforms- Re-engineered the GrabOne sales team beginning with sales management, to ensure sales leaders were trusted, respected and followed, which dramatically improved team morale and culture- Created a new internal-based sales team to drive efficiency and transparency, producing a substantial cost saving, and positive return on investment- Designed, implemented and continuously trained the sales team on a new consultative sales methodology and process called 'cost-up'; driving a greater revenue return from every sale, mitigating risk associated to legacy payment structures, whilst also improving the perception of GrabOne in market- Developed a new commission structure and longer-term sales incentive called 'Closer's Club', to ensure sales staff motivation and goals were more closely aligned to business objectives- Integral in driving and delivering a complete re-brand and re-build of the GrabOne site front-end in 2017, coupled with marketing initiative to drive a transitional shift from 'value' to 'valued' brand in market- Commercial lead for team working on a back-end migration from a custom-built admin system to Magento (still under completion), with new technological capabilities allowing for considerable revenue growth opportunity- Across my GrabOne tenure, overall employee engagement scores have nearly doubled from 37% to 73% (Aon Hewiitt), with the business unit being seen as the centre of excellence in this regard within the wider NZME business.- Revenue decline ceased in 2018, profitability grew on 2017 and growth was forecasted for 2019.

Sydney Area, Australia

Tasked to provide turnaround leadership and to reignite sales within the local business vertical. - Built an Internal Sales team to provide better coverage, flexibility, and efficiency to the wider sales organization.• Hired, trained and energized an internal team to produce stellar results, whilst providing vision, strategy and structure to replicate across the rest of the business• Direct development, coaching and mentoring of business consultants and Sales Managers lead to incremental business growth, ultra-high employee retention, engagement and morale. • Grew team to 16 business consultants and 2 sales managers and consistently delivered double-digit revenue growth (QoQ), to most recently a 1.86M AUD net revenue figure for Q4 2015.• Instituted a ‘culture of performance’ where the celebration of success was balanced with accountability for failure - Established a National Accounts team to tackle and engage with house-hold brands and businesses.• Overhauled and instituted new sales processes, including a new incentive plan, hired top performers and created a business unit to drive topline growth and profitability.• Forged a brand portfolio including but not limited to Woolworths, Big W, Myer, Caltex, Hoyts, Lindt Chocolate Cafes, Merlin Entertainments Group, Taronga Zoo, Village Roadshow Themeparks, IMAX Cinemas and Jurlique.• Consistent brand portfolio fuelled overall business growth, consumer engagement and activation, driving incremental revenue of $766k AUD during Q4 2015 (26% increase on Q3), from two National Business Consultants and personally driven sales.• Personally responsible for $1.2M AUD of sales revenue in the 2015 calendar year (higher than any local business consultant), becoming the first and only manager to join the Groupon Million Dollar Club• Presented with the 2015 ‘Build for the Long-term’ award for contributions to overall business growth and long-term success planning.

Sydney Area, Australia

• Promoted three times in 18 months to various high level sales management roles covering LivingSocial’s Telesales, Internal and External Sales teams, including delivering the vision, strategy and results for the wider LS local sales organization • Managed, coached, motivated and guided 4-6 Regional Sales Managers as well as between 50-70 business consultants and despite substantial business decline, each team experienced growth during my management tenures due to continuous focus on productivity through close KPI management, improved strategic approach to market and a revitalized competitive spirit.• Active approach to communication internally with other stakeholders as well as internationally across the wider LivingSocial Organization to drive and promote best practice globally.

London, United Kingdom

• Successfully managed and led Groupon UK’s Regional Inside Sales team of 35-40 sales professionals, by consistently achieving financial targets in Revenue and Profit as well as providing credible sales insight to the Managing Director to aid the wider sales team’s approach and processes.• Grew and developed team into a high performing unit, through recruitment, on-going training and development, as well as implementation of incentives and tactics to ensure high motivation and morale• Active involvement in Key and National Account procurement to ensure continual brand integrity and platform variety

United Kingdom

• Responsible for building a strategic business relationship and for driving positive P&L for P&G’s largest Cash and Carry account, Makro UK. • Produced positive growth in the Makro account in the 6 month period ending December 2010 (Ix 105). The first account growth in 6+ years. • Grew Babycare category by £556k between July-Dec 2010 (154%) and Retail Homecare category by £125k (145%)..

Auckland, New Zealand

• Instrumental in planning and implementation of advertising and marketing activities to drive sales turnover and profit for Panasonic through the HNE channel (25% of total Panasonic NZ turnover)• Management of 5-6 Panasonic territory account managers to ensure call frequency and productivity, as well as worked with Product Managers and other National Account Managers to better plan and forecast future stock and promotional needs for the company.• Delivered 30% growth in overall turnover of HNE accounts with Panasonic between the 2008 and 2009 financial years. ($NZ 36.375 million to $NZ 47.286 million)Achievements:• Successfully established an entirely new product category for Panasonic in the NZ market within Harvey Norman (Whiteware).

Ba/Bsc, Psychology, Geography, Law

Activities and Societies: Premier Rugby, Premier Rugby League

Short Course, Key Account Management

Education record