Enterprise Customer Success Manager
CurrentAct as strategic partner for Enterprise businesses who grace Okta with their Zero Trust goals, leveraging our solutions and it's various services to harden their environments. In this capacity my promise offers accelerated business outcomes by engaging cross functional teams as an ambassador for Okta and as the client voice in house with our teams: value, knowledge, best practices, services, Okta vision statements and product momentum are typical touch points. - Passionately support those around me as servant leader... it's Customer First at the end of the day, but we do don't act alone and we always need more experts in this industry to support them- Regular and frequent client engagements, often monthly and quarterly but as often as is needed to ensure goals are met and escalations are actioned. Hyper-thread with business units, security teams, executive stakeholders, product, architecture, change management, HR, etc. to enable strong assurance and efficiency- Maintained focus on knowledge gains + personal growth, inclusive of core Okta, Auth0, segment, market, and technology changes. Change is the only thing guaranteed for all of us, lean into it!- Last but not least BE KIND, take agency in your surroundings and if you see something say something. :)