Tim Grason Email & Phone Number

Dunmore, PA, US

Scranton, Pennsylvania, US

Developed and executed a comprehensive revenue operations strategy, driving optimization of sales and marketing performance.Led the successful implementation and integration of advanced technologies, including AI content creation and automated communication platforms.Collaborated cross-functionally to refine sales processes, pipeline management.

Bracknell, Berkshire, GB

New Braunfels, Texas, US

High touch outbound salesCoordinated training and certification initiatives

Mississauga, Ontario, CA

• Led a top performing multi store sales team in northeast Pennsylvania
• Focused on building future leaders through continuous coaching for growth
• Built a positive team culture centered around self-improvement, education and a customer first mindset
• Utilized SPIN selling
• Consistently surpassed goals leading to being in the top 10% of Terri nationally
• Worked to a growing company alignment and culture, leading to me being directly involved with the development of mobile experts in fifteen stores throughout Northeast Pennsylvania and Western New Jersey

• Drove consistent profitability and growth leading to a 300% increase in average monthly sales
• Effectively managed store expenses to maximize profitability
• Set the standard for employee education in both the technical and sales portions of the job
• Developed a comprehensive sales model and defined a structure for coaching and measuring employee growth
• Resolved customer complaints effectively by prioritizing customer satisfaction while protecting the interests of the company
• Optimized inventory management for a 15,000+ piece inventory through daily counts and quarterly audits

• Directly oversaw business launch, growth and development
• Worked directly with wholesale partners to build a focused and current product selection
• Took full responsibility for profit and loss, overseeing and approving all budgeting, advertising, and operations decisions
• Negotiated with retail leasing managers to negotiate a two-year mall retailer agreement
• Optimized inventory management for an 8,000+ piece inventory through daily counts and quarterly audits
• Developed and implemented a positive company culture through team building initiatives and product education

Edwardsville, PA, US

• Implemented and developed store policies and procedures to meet changing business needs
• Created and refined repair procedures and diagnostic guidelines
• Drove store sales through promotions and active prospecting
• Assembled a small team of talented technicians
• Educated Technicians in repair and sales methods per company guidelines
• Initiated team training and development programs with a focus on rewarding profitable behaviors and weekly coaching to weaknesses

Edwardsville, PA, US

• Assisted the store manager in the implementation and development of store policies and procedures
• Collaborated to create and refine repair procedures and diagnostic guidelines
• Drove store sales through active customer engagement

Edwardsville, PA, US

• Diagnosed and repaired all makes and models of PC's, phones, and tablets (Apple, Samsung, HP, Dell, etc.)
• Used a consultative sales method to build rapport and meet sales goals
• Assisted in the training and development of new team members