• Manage full recruitment lifecycle for three Lake County schools, central office management positions, and newly opened LEARN campus in Washington, D.C.• Lead substitute teacher hiring and coordinate w/ multiple staffing agencies.• Oversee integration of Paycom ATS and HRIS system for the recruiting team. • Post jobs via internal ATS system and external websites including Indeed, Idealist, and relevant job boards.• Support and manage online job fairs.• Revise job descriptions for maximum candidate engagement.• Develop recruiting blog posts, marketing emails, graphics, social media, and video project in coordination with marketing team.• Draft communications for key HR initiatives.• Coordinate executive interviews with key members of LEARN leadership team.• Conduct full-scale overview of LEARN recruiting practices and potential improvements.

Crisis Counselors are empathic, nonjudgmental, and able to think quickly in stressful situations. To become a Crisis Counselor, I completed a rigorous training curriculum, which consisted of over30 hours of training modules and skills practice. Topics covered in training include: suicide, PTSD, substance abuse, domestic violence, and sexual assault. I connect with texters using warmth, empathy, active listening, and critical thinking skills. I am able to think on my feet and adapt to the texter’s needs in order to develop rapport, de-escalate them during life threatening situations, and assess for risk. De-escalating texters in crisis takes an immense amount of creativity, persistence, and patience.

• Managed Highland Park office location including client meetings, marketing, onboarding, and training of new tutors.• Partnered with marketing director to develop plans for Highland Park office, including targeted email and print campaign.• Achieved sales growth of more than 40% year-over-year for the Highland Park Office.• Worked directly with families to plan and manage ACT/SAT tests, subject tests, and other important facets of the college admissions process.• Pioneered use of client incentive and referral program to spur new business.• Closed 94% of new client meetings successfully.• Received consistently high marks for excellent customer service, empathy, and ability to build rapport with students, families, and internal partners.• Developed extensive knowledge of Salesforce and internal CRM systems.• Wrote memos on HR policies and procedures for the organization.• Organized Culture Club for North Shore offices, including morale boosting activities and events for tutors.

• Drafted media kit, media messages, media training, and other foundational documents for a new non-profit dedicated to providing gluten-free and allergy-friendly foods to local food banks.• Secured earned media coverage and wrote numerous press releases for local distribution.• Provided public relations and marketing guidance in framing media strategy and outreach.• Wrote organization FAQs, blog content, and other materials as needed.• Collaborated with executive director to develop partnerships with food bloggers, community organizations, non-profits, and the food-allergy community.• Held responsibility for organizing charity and donor events, conferences, and expositions; organized first annual Candlelight Cabaret fundraising dinner with live entertainment, food, awards presentation, and raffle.• Led fundraising efforts and managed the donor/sponsor database.• Managed Twitter and LinkedIn profiles, increasing social media presence and followers from 0 to 400+ in a few months.

• Provided tutoring services in the areas of ACT/SAT exams, prep school admission exams, and general academic skills. • Assessed students’ progress throughout tutoring sessions.• Communicated students’ progress to families in person, over the phone, and through email.• Built positive rapport and engagement with students and families through empathy and active listening.• Received positive feedback from students, parents, and managers during tenure.

• Provided tutoring services in the areas of ACT/SAT exams, prep school admission exams, and general academic skills. • Assessed students’ progress throughout tutoring sessions.• Communicated students’ progress to families in person, over the phone, and through email.• Built positive rapport and engagement with students and families through empathy and active listening.• Received positive feedback from students, parents, and managers during tenure.

• Wrote and researched articles on a variety of topics including: colleges and universities, vocational schools, and financial aid.