Tim Hallbauer Email & Phone Number

Weinheim, Bw, De

Deutschland

Weinheim

Global responsibility within the Business Unit Microsoft: Client Service Architecture, Microsoft Hosting, Microsoft AMS, Microsoft Consulting, Mobility, Printing Services, Client Onsite Support Responsible for the global Microsoft Strategy at Freudenberg ITProfessional and disciplinary leadership of team managers , e.g. Supporting, coaching of respective team managers in regard to the necessary skills and competenciesEnsuring the exercise of tasks of the team managersExecution of staff development interviewsMonitoring and controlling KPI’s of the business unit and contractual agreed service levles Execution of the annual planning processRestructuring and realignment of the business unit in conjunction with the new company strategyEstablishing of ITIL processes within the company and the business unitExecution of projects with the goal of performance increase within the business unit

Weinheim, Germany

Responsible within the business unit client services for following teams: Operations Excellent Center, Customer Support Center, Client Onsite Support und Client Services InfrastructureProfessional and disciplinary leadership of team managers , e.g. Supporting, coaching of respective team managers in regard to the necessary skills and competenciesEnsuring the exercise of tasks of the team managersExecution of staff development interviewsMonitoring and controlling KPI’s of the business unit and contractual agreed service levles Execution of the annual planning processRestructuring and realignment of the business unit in conjunction with the new company strategyEstablishing of ITIL processes within the company and the business unitProject manager for customer projects as well as internal efficiency projectsExecution of projects with the goal of performance increase within the business unitPromotion of the international cooperation within the Team Customer Support Center and establishing international standards

Business Unit Director PlatformsResponsible for 3 teams (OS Unix, OS Windows, Network)Restructuring of business unit in regard to responsibilities, tasks and product standards for hosting services in cooperation with the US colleaguesManaged critical customer situations and projects

Setting up a new team and establish within the organizationTaking care of operational issuesProject managementContract negotiationsImplementation of standard governance roles and responsibilities for customer interfacesIntegration of new employees within a new team and new tasks

Weinheim, Germany

Presales Manager for Hosting and Infrastructure ServicesAssessment and dealing with RFP’s larger than 20 Million EURO Support of sales unitSetting up standard product descriptions, presentations and product calculations

Weinheim, Germany

Gaining of new customers in conjunction with the standard portfolio of FIT within Germany, France, Netherlands, BelgiumClosed long term and international deals with new customers.

Weinheim, Germany

Selling hosting and SAP consulting services within the automotive and nonwovens industry, International projects for certain product implementations Gained the first international customers

Bachelor, Business Administration

Diplom Betriebswirt (Ba), Business Administration And Management, General

Education record