As the Head of Operations for Stratu, my primary responsibility is to ensure that our operations are deeply aligned with the needs of our customers. I work closely with the CEO, the Head of Infrastructure, and various cross-functional teams to foster a customer-first approach across all aspects of our service delivery.A crucial part of my role is translating customer insights and feedback into actionable operational improvements. I ensure we meet and exceed their expectations by continuously engaging with our clients and delivering solutions tailored to their unique needs. This focus on the customer experience drives the optimization of our processes, especially in areas such as backup procedures and service delivery.Collaborating with the Head of Infrastructure, I ensure that our operational strategies are technologically sound and designed with the customer in mind. This approach helps us offer reliable, responsive, innovative solutions that resonate with our clients. Leading and mentoring my teams, I cultivate a customer-centric culture, ensuring we remain proactive and focused on delivering exceptional value.In summary, my role at Stratu centers around a comprehensive, customer-focused approach to operations, ensuring that our backup-as-a-service solutions meet technical standards and deliver superior client satisfaction.

As the Head of Operations for Motus A/S, my responsibilities extend to customer engagement, collaborating with the CEO, the Head of Infrastructure, and cross-functional teams to ensure a holistic approach to our services. Working closely with the CEO, I contribute to developing customer-centric strategies aligning operational objectives to enhance client satisfaction.My focus on customer engagement involves understanding client needs and feedback translating these insights into actionable improvements across our operational processes. This collaboration helps refine our service delivery, optimize backup procedures, and implement tailored solutions that address specific client requirements.In tandem with the Head of Infrastructure, I make sure that our operational strategies align with technological capabilities and resonate with our valued clients' needs and expectations. By leading and mentoring dedicated teams, I cultivate a customer-centric culture, prioritizing responsiveness, reliability, and a proactive approach to meeting and exceeding client expectations.In summary, my role involves a comprehensive approach to operations that encompasses customer engagement as a pivotal aspect. Collaborating with key stakeholders, I ensure that our Backup as a Service offerings meet technical standards and consistently deliver exceptional value and satisfaction to our diverse clientele.

As Enterprise Account Manager, I am responsible for developing/closing business with the biggest clients in Denmark, working with channels, GSI, and Alliances to leverage the business.

As a Regional Strategic Account manager for the enterprise segment, I build value-driven strategic relationships with my key customers that can help in long-term development and retention, thereby maximizing revenue potential.I identify key customers that generate maximum revenue and profitability compared to other regular accounts and act as a bridge between the company and stakeholders on the customer side to help increase the customer lifecycle value.I am responsible for developing/closing business with the biggest clients in Denmark, working with channels, GSI, and Alliances to leverage the business.

Working in the Cloud & Innovation team as Cloud Infrastructure Architect to assist clients in optimizing their use of cloud resources (public and private) as part of a balanced IT supply portfolio.Working with projects that exploit public cloud services and engaged predominantly on customer projects covering the full life cycle from proposal/justification to project design/build.I have a key role within the Capgemini business to enable our customers journey to leverage cloud and develop a hybrid cloud / bimodal operating model. I am engaged closely with clients, partners and other business units to develop and execute innovative and competitive solutions / projects for new and existing clients leveraging previous experience in deploying cloud solutions.I am part of the pre-sales team in the proposal stage and engaged in the delivery of the cloud transformation project covering the design and implementation phases of the project before handing over to our support and operations teams.

Working with Capgemini to out-source Ikano Bank IT.My specialties are :Server architecture, VMware (SME), Network architecture, Windows Servers, Windows Clients, SSL, Web Server, Mail, DNS, FTP, MySQL, SQL, Server Architecture, Barracuda and TrendMicro AntiSpam Firewall and more.

Manager and owner of the company IT Overblik ApS which has been in the It & hosting business since 2001.

Responsible for the banks core infrastructure setup using VMware 6.X ESX(i), which runs such as our Windows platform, AD and Exchange environment.Our virtual platform consist of approximately 100 physical hosts running almost 3000 virtual servers.In addition I am also responsible for additional 50 physical servers beside the virtual infrastructure located in our centralized data center and branch offices.I also operate as an technician expert for our branch offices in Denmark, Sweden, Norway, Finland, United Kingdom, Germany, Russia, Holland, Poland and our development department in Sweden.Specialties: Server architecture, VMware, Network architecture, Windows 2003/2008/2012, Windows XP/7/8, SSL, Web/Mail/DNS/FTP/MySQL/SQL server architecture and TrendMicro InterScan.

Assigned as team leader of the Monitor Team in the startup phase (2014) to achieve better surveillance and monitoring of our services using MS SCOM.

Worked as IT co-ordinator, webmaster and 1 level support at the newly created Combat Support Wing in the Danish Air Force.

Worked as IT co-ordinator, webmaster and 1 level support at Tactical Air Command Danish Air Force.