Tim Hanna Email & Phone Number

Stamford, Ct, Us

Accountable for and securing commitments from impacted stakeholders, development of product functionality and delivery.• Lead cross-functional teams to evaluate and develop innovative security products from concept to delivery• Develop and deliver engaging technical product reviews with clients and resell channel partners• Lead successful product development integration for OSS/BSS platforms for improved efficiencies• Spearheaded the product development process to migrate Spectrum Enterprise clients from a Cloud based Distributed Denial of Service solution to an on-premises DDoS solution• Lead process develop discovery sessions with Network Operations, Network Integration, and client services teams to deliver product workflows and documentation• As the Subject Matter Expert, I assisted sales teams in closing high profile client opportunities nationwide

Stamford , Ct, Us

Accountable to the Group Vice President (GVP), as the temporary Director for 10 months I assumed the responsibility of communicating product direction, status, and decision making while managing the WiFi Product teams daily activities. • Led product direction sessions with leadership, resolving product supply chain challenges during the COVID shutdown and implemented multi-vendor solutions to prevent the disruption of sales and customer support• Provided direction across business units to facilitate risk management evaluations to implements processes to prevent disruptions to their business• Collaborated with internal Supply Chain teams, nationwide stocking facilities and vendors to ensure Field Engineering continued to support customers

Stamford, Ct, Us

Entrusted with the evolution of the product lifecycle, from first client contact, service implementation, billing activation and client support.• Collaborated with large teams of stakeholders to ensure end-to-end product and service alignment• Managed cross-functional working teams to develop and launch innovative security solutions• Led product contract negotiated with internal legal teams resulting in reduced vendor costs• Led product development teams to implement new security solutions for Distributed Denial of Service (DDoS), end-to-end architectures, OSS/BSS integration, Sales, Ordering, impacted team documentation, training, Service Fulfillment, Service Assurance, and operational procedures

Garland, Texas, Us

Established the Pre-Sales engineer program in North and South America. My objective was to build partnerships with large Service Providers, provided business and technical expertise to assist service providers to implement a successful Hosted Unified Communication service.• Acting as a liaison between Product Development, Global Services, and Executive Management, I facilitated communication with service provides, Channel Partners and clients• Successfully set up channel partner sales, Sales Engineering, and scripted demo platforms• Conducted product demonstrations and served as the Subject Matter Expert to Service Providers, Channel Partners, Walmart, and the Cisco Partner Summit

Denver, Co, Us

Managed international partners to grow revenue targets through the implementation of strategic plans.• Orchestrated and implemented strategic channel partner plans, campaigns to enhance loyalty and grow product and service revenue• Developed a comprehensive training sessions for Sales, Sales Engineering, implementation teams• Achieved revenue targets by proving and promoting innovative partner programs

San Jose, Ca, Us

Coordinated partner initiatives and ensured readiness for partner certifications and specialization audits, led sales enablement activities with business leaders and technical stakeholders.• Developed and fostered strong relationships with top channel partners to drive sales growth and meet revenue targets• Delivered technical product training sessions in support of sales and technical teams to close complex opportunities• Assisted Partners in preparing for certification and specialization audits

Ca

Served as a Senior Enterprise Systems Engineer at Nortel Networks providing comprehensive customer support to clients in different sectors such as state, county, retail, education, and healthcare. • One of my notable achievements was being the Led Pre-sales engineer for the Kroger account, which resulted in closing a $25M opportunity• Primary technical consultant for customer pilot projects for the city of Columbus Ohio, and Ohio State University. These pilot projects involved voice, data, and Dense Wave Division Multiplexing technologies• Provide Channel Partner technical skills-based training, hands-on labs training and customer use cases