Tim Harris

Tim Harris Email and Phone Number

Director of Information Technology - Metropolitan Development and Housing Agency @ Metropolitan Development and Housing Agency
Tim Harris's Location
Nashville, Tennessee, United States, United States
Tim Harris's Contact Details
About Tim Harris

At the heart of Metropolitan Development and Housing Agency's technological transformation, my leadership in IT strategy and operations has been instrumental in enhancing cybersecurity and service management. My role encompasses a broad spectrum of responsibilities, from infrastructure design and support to mobile device management and vendor relations. My approach is anchored in aligning IT policies with business objectives, ensuring an optimal user experience and robust information security. The success of our IT initiatives is a testament to our focus on effective interdepartmental collaboration, employee engagement, and prioritizing the needs of our customers.

Tim Harris's Current Company Details
Metropolitan Development and Housing Agency

Metropolitan Development And Housing Agency

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Director of Information Technology - Metropolitan Development and Housing Agency
Tim Harris Work Experience Details
  • Metropolitan Development And Housing Agency
    Director Of Information Technology
    Metropolitan Development And Housing Agency Oct 2022 - Present
    Nashville, Tennessee, Us
    • Developed and presented IT strategic roadmap progress to the Board of Directors annually.• Secured investment capital to modernize network and server infrastructure across 19 physical sites.• Implemented TeamDynamix SaaS-based ITSM solution to automate ITIL and KCS-based approaches.
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  • H. E. Butt Foundation
    Head Of It Operations
    H. E. Butt Foundation Jan 2019 - Sep 2022
    Kerrville, Texas, Us
    Establish and execute upon a comprehensive roadmap for Cybersecurity, Cisco Meraki Networking, Unified Communications, Service Desk and Windows 10/Mac OS X/iOS Endpoint Management, Azure Active Directory, Office 365 including Enterprise Mobility + Security E5, and other various 3rd party cloud hosted solutions. Lead and direct all things IT including support staff, projects, vendors, capital and expense budgets, and service management.
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  • Northwestern University
    Director, Technology Support Services
    Northwestern University Nov 2015 - Sep 2017
    Evanston, Il, Us
    Providing vision and direction for service desk, desktop support, endpoint security, telecommunications, networking, and IT communications. Working in partnership with IT leadership at various schools and units within university to establish and maintain alignment and standardization of support processes. Leading team of 36 members responsible for provisioning and delivering high quality services to university community of faculty, staff, and students. Overseeing capital and operational budget planning, project management, employee engagement and development, brand management, vendor management, contract negotiation, metrics reporting, incident response, and service request fulfillment.
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  • Tribune Publishing
    Information Technology Director
    Tribune Publishing Aug 2005 - Nov 2015
    Chicago, Illinois, Us
    Led team of 75 desktop technicians and five managers, including 27 remote support analysts across 15 newspaper publishing business units providing support services of PCs, Macs, IP phones, printers, and networks across more than 9,000 customers nationwide. Also responsible for 24/7 support of Sun Fire E20K servers, Sun and Veritas clustering, Oracle and SQL server databases, EMC CLARiiON, and DMX SAN storage.
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  • Chicago Tribune
    It Manager, Production Systems
    Chicago Tribune Jun 1999 - Aug 2005
    Chicago, Illinois, Us
    Managed team of 40 UNIX, Windows, Tandem, Oracle, and SQL Server system administrators for 24/7 support of servers, databases, and applications across key lines of business. Led several infrastructure projects including server consolidation, application upgrades, system integrations, and ETL reporting, enabling consolidation and standardization of applications and support processes for greater agility in business expansion initiatives for print and digital product revenue growth.
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Tim Harris Skills

Vendor Management Project Management Management Disaster Recovery Leadership Sdlc Process Improvement Sharepoint Strategic Planning Information Technology Team Leadership It Service Management Infrastructure Enterprise Architecture Computer Hardware It Infrastructure Management Business Process Improvement Business Analysis Performance Metrics Data Center It Service Delivery Mobile Device Management Enterprise Desktop Management It Management It Strategy Analysis Cloud Computing

Tim Harris Education Details

  • Northwestern University
    Northwestern University
    Computer Studies
  • Northern Illinois University
    Northern Illinois University
    Business Administration

Frequently Asked Questions about Tim Harris

What company does Tim Harris work for?

Tim Harris works for Metropolitan Development And Housing Agency

What is Tim Harris's role at the current company?

Tim Harris's current role is Director of Information Technology - Metropolitan Development and Housing Agency.

What is Tim Harris's email address?

Tim Harris's email address is ti****@****pub.com

What is Tim Harris's direct phone number?

Tim Harris's direct phone number is +148450*****

What schools did Tim Harris attend?

Tim Harris attended Northwestern University, Northern Illinois University.

What are some of Tim Harris's interests?

Tim Harris has interest in Poverty Alleviation.

What skills is Tim Harris known for?

Tim Harris has skills like Vendor Management, Project Management, Management, Disaster Recovery, Leadership, Sdlc, Process Improvement, Sharepoint, Strategic Planning, Information Technology, Team Leadership, It Service Management.

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