Tim Hayes Email & Phone Number

Dalton, Georgia

Provide Tier I/II/III support to the entire organization. Prioritize tasks based on level of importanceMaintain professional appearance and attitude. Assist the IT technicians with various issues. Deploy and troubleshoot workstations located within the facility. Respond to email messages for customers seeking help.Install computer hardware and software.Troubleshoot and repair various problems with Zebra and Sato label printers, Canon, Lexmark, Ricoh and HP laser printers. Handle user administration within Active Directory and AS400 system. Build and deploy new and refurbished computers using SCCM. Deploy software through Microsoft System Center Current Branch using task sequences and PowerShell. Build Task Sequences for Windows 10 new installations and upgrades. Maintain a clean and functional Microsoft Exchange 2016 server. Migrate users to new domains and Exchange Servers. Provide 24/7 Server support. Manage iPad MDM server. Deploy new Company approved software and profiles. Manage Print Server based on Microsoft Server 2016. Deploy new Cisco APs through Cisco Wireless Controller. Design and Deploy GPOs to company computer. Deploy new Virtual Machines through VM Ware using Microsoft Windows 10 or Microsoft Server 2016 Operating Systems. Upgrade existing Microsoft Server 2008 VMs to 2016/2019. Maintain DFS file structure on company shared disk space. Troubleshoot and escalate various network issues.Write Technical Documentation for various software and for process and procedures. Provide Remote Assistance using TeamViewer, Cisco WebEx and TightVNC software.

Chatsworth, Georgia

Create and maintain professional quality websites for various customers. Assist with marketing via social media. Convert existing websites into dynamic websites. Install and maintain customers computer equipment as needed. Install hardware and software. Diagnose computer issues and repair issues. Update and maintain software for customers.

Dalton, Georgia

Assemble products for Customer orders and Store Use.Utilize safe practices according to company standards in working safety as well as obtaining proper MSDS sheets when needed.Coordinate with management on daily tasks.Participate in daily staff meetings to ensure safe working practices are being used.Effectively manage multiple projects to meet project deadlines using company procedures.

Dalton, Georgia

Executed daily production tasks to ensure on time delivery of products.Implemented company safety standards while training new employees.Utilized power equipment to locate and transport daily production needs.Managed and track daily production and waste products.Maintained safety standards set by the company.Effectively communicated verbally and non-verbally with Supervisor on daily orders and goals.Analyzed company goals and implemented a cost-efficient procedure to meet production goals.Conducted routine environmental and safety audits to ensure compliance with OSHA regulations.

Associate Of Applied Science - Aas, Computer Support Specialist, 3.47

Computer Support Specialist Associates Degree

Associate Of Applied Science - Aas, Cisco Networking Specialist, 3.5

Cisco Route and Switch Networking

Associate Of Applied Science - Aas, Microsoft Server Specialist, 3.5

Microsoft Server Specialization