Transportation Supervisor
Led and coached a team of 7 drivers at the Data Management division and 5 drivers at the Records Management division. We were able to meet the service demands of our customers.Achieved 99% on-time service 2012 through 2014.Increased “Rush” on time service from 94.62% in 2013 to 97.2% in 2014.Created and executed the daily routes with the Roadnet routing and Safe Keepers Plus software. This resulted in maximizing process efficiencies and customer expectations. In 2013 93.6% of the routes were completed within 90 – 110% of their plan.Executed daily reporting mechanisms that provided critical data points to business trends and overall operational performance.Trained, recruited, counseled, coached, completed disciplinary actions and wrote annual reviews for the employees.