Timia Davis Email & Phone Number

Charlotte, North Carolina, United States

• Help pharmacists prepare and process medications to ensure departments and patients get the correct medication and charges.• Help maintain medication stock.• Work well with others and organize daily tasks to ensure maximum efficiency.• Offer pharmacy services in patient care areas.• Remain knowledgeable and learn new skills to adapt to ever changing technology.• Follow hospital standards to maintain a positive work environment through excellent communication and relationships.• Dispense inpatient and outpatient orders after checked by the pharmacist.• Build relationships with nurses based on the health needs of patients.• Refill omni cells on all floors to make sure patients are getting their medications when needed.• Rotated stock to ensure medications were used before expiration dates.• Filled narcs and ensured to enter back count accurately.• Trained new employees on the system, techniques, etc.• Received orders and created invoices so the items can remain stocked.• Restocked all assigned omni cells with controlled substances daily.• Assists the director of pharmacy in controlling the inventory in the department.• Notifies pharmacists of therapeutic duplications, allergy, or incompatibility.

Columbia, South Carolina, United States

• Provided premium customer service by greeting patients and offering assistance.• Resolved customers issues and answered questions to ensure customer service satisfaction.• Performed duties assigned by Pharmacy manager and pharmacist.• Assisted pharmacists in scheduling and following workflow.• Assisted the customers with OTC items and helped locate products.• Processed manual claims for third party prescription services in a timely and efficient manner.• Assisted and supported on inventory management such as ordering, unpacking, checking, and puttingup orders.• Ordered medications when out of stock for customers and let customers know the anticipated arrivaldate.• Helped build relationships with customers based on health needs.• Completed particular assignments and tasks when assigned.• Handled phone calls that did not require special assistance from the pharmacist including ones tophysicians.• Reported any prescription errors to the pharmacist on duty and followed the company policy.

Columbia, South Carolina Metropolitan Area

• Demonstrated proficiency with IV techniques.• Demonstrated proficiency with sterile compounding.• Demonstrated proficiency with compounding hazardous drugs.• Demonstrated proficiency navigating through Epic.• Maintained auto med automation.• Demonstrated compliance to policies and procedures.• Accurately delivered medication to floors and refilled Omni cells.• Build relationships with nurses based on the health needs of patients.• Filled medication carts.• Rotated stock to ensure medications were used before expiration dates.• Filled narcs and ensured to enter back count accurately.• Trained new employees on the system, techniques, etc.• Generated barcodes for any product.• Restocked medications in all dispensing areas.• Searched system to see what floors had medication in stock to ensure the patient is getting what is needed.• Assisted with unpacked pharmaceutical supplies and stocked them

• Provide quick and effective assistance with technology systems• Dialed into customers computers or technology to better assist.• Listen actively to customers and co-worker's questions and concerns.• Work with desktop support engineers to provide exceptional customer service.• Engage with customers to help with any problems customers may have.• Responded to tech inquiries via chat, email, over the phone or in person.• Learned how to navigate difficult situations with customer engagement and how to de-escalate anytensions that would arise.• Kept detailed notes tracking each issue that required more extensive expertise.• Communicated customer feedback to the appropriate internal team members• Displayed my passion for problem-solving and customer service.• Built customer relationships where they were able to trust and depend on agents and the company.• Showed the ability to diagnose and resolve a variety of technical issues.• Showed the ability to break down technological processes and deliver clear, step-by-step instructions• The ability to navigate through multiple monitors and applications.

Charleston, South Carolina, United States

• Offered superior customer service and helped shoppers locate needed items, recommends suitablesubstitutions for items that are out of stock.• Provided product knowledge on Nike branded items and answered questions on goods and services.• Performed cashier duties and maintained cleanliness and organization of the sales floor.• Unloaded trucks, scanned boxes into system to account for merchandise• Re-merchandised to display popular products• Able to count the safe and registers.• Provided customers with the knowledge and benefits of the Nike app

Columbia, South Carolina Metropolitan Area

● Helped customers with the ordering process, operated cash registers and managed drive thru flow.● Restocked low supplies and followed established safety and sanitation regulations.● Provided premium customer service.● Able to multitask working drive-thru lanes and checking out customers at the window.● Quickly bagged customers’ orders and beat drive thru time set in the store.● Able to count down registers.● Make sure if food is old that it got thrown away in a reasonable amount of time.