Skating Specialist!!My main focus is on skating development for hockey players. Stride development, recovery, balance, edge work are just a few key areas I teach. Skating skills that can translate into your game play is my expertise and what can help you separate yourself from ALL the other hockey players. You have to be able to skate to be able to play hockey, and the better skater you become, the more it will help in developing the other areas of your game.

Primary responsibility is to create and nurture long term relationships with customers andfoster an environment focused on success. The Customer Engagement Manager is tofocus on solutions and look to drive new revenue opportunities while meeting the goalsof the customer and the company.Work closely with Director of Business Development for new sales opportunitiesWork through renewal processes and determine areas to engage customerIdentify new opportunities within existing client baseDetail all sales related activity in HockeyTech CRMWork with team to promote respective productsWork with Development and other teams to provide feedback and direction onenhancementsWork with Development and other teams to road map new product opportunitiesEngage League/Team and develop relationshipsAct as conduit for transition, on-boarding or training processes of customers withrelationship managersDetail customer expectations and communicate with other team members - then managethose expectations through constant interactions and engagementAttend events for Leagues/Teams to promote product mixturesGenerate reporting for customers whenever requiredEngage in budgeting processesEngage in planning processesProvide weekly updates on product sales activities

The role of the Content Manager is to oversee the Content team and ensure eficientand accurate data entry. The Content Manager will collaborate with the ContentOperations AnalystLead and supervise the team Content administratorsDeine training requirements, training plan and proposed timing for new hires andongoing developmentTrouble-shoot content issues and lag areas for improved coverageProactively uncover content needs and ensure completionEvaluate each content administrators task list to ensure that work is distributedproperlyEvaluate areas of potential eficiency improvements and help develop methods toimproveWork with HR and COO in the recruitment and selection processProvide ongoing training, coaching and leadership to stafConduct regular reviews of staf who directly reportLead team meetings and ensure proper communicationWork collaboratively with other departments and senior leadership to ensure thebest possible experience for our customers and achieve execute directivesMonitor work low of employees to ensure adequate coverageManage team schedules to ensure adequate coverage during core business hours