Timir Patel Email & Phone Number

Wembley, Gb

London, England, United Kingdom

The role involves overseeing all aspects for smooth operation on London Afternoon Tea Bus Tours operated as Bella Vista along with sales of entire GT products and working as the first point of contact for all walk-in guests at the Visitor Centre

London, England, United Kingdom

• Accommodation Management• Self-starter, who took ownership of all tasks, opportunities and issues , well organized, detail oriented, and thrive, took overall responsibility of task and complete them to management satisfaction• Have excellent communication skills, provided excellent customer service, up selling products & Marketing tours• Business awareness- well aware of role and responsibilities, and its impact on business, provided staff training for same.• Management and oversight of daily reports such as accumulator & forecast for groups & all four UK sites.• Liaised with Online booking providers regarding booking issues and reconciling monthly commission statements with our Property Management System (Sihot and Cloudbeds)• Keeping accurate records of stock lists contributing to smooth running of the bar, vending & items required for guest & reception & Liaising with the stock checker for the bar.• Managing customer complaints/guests satisfaction and resolving issues in line with management policy• Responsible for daily cash up and banking. • Resolving maintenance related issues.• Complying with all H&S legislation & maintaining superior standards of Health & Safety• Staff Recruitment and training

London, United Kingdom

Responsibilities:- Working together with the director in order to achieve business objectives.- Managing the delivery of services from agreed plans.- Management of distribution channels in line with management policy including online availability and pricing (yield management)- Liaising with Online booking providers regarding booking issues and reconciling monthly commission statements with our Property Management System.- Managing agency contracts, room rates and room allotments availability.- Managing the group bookings by stipulating agency contracts, revising rates, invoicing & billing.- Ensuring a recruitment pipeline is in place to meet business needs.- To ensure the standards of work expected are being achieved by all staff and managers.- Responsible for the production of staff rota & pay slips.- Responsible for the selection & employment of new members of staff.- Coaching, identifying & mentoring team needs.- Dealing with customer complaints and comments.- Responsible to manage Security – Reservation – Maintenance – Housekeeping – Groups – Reception departments – Bar & Kitchen.- Facilities management carry out periodical property inspection generating daily, weekly and monthly maintenance works reports.- Organizing daily cleaning process for room & hostel common areas.- Contracting prices & purchasing cleaning products & cleaning equipments.- Complying & maintaining superior standards of Health & Safety.- Creating Mailing list design & social media contents, Monitoring SEO analytics. - Attending marketing and networking events & designing promotion material.- Responsible for staff cash up & banking of takings.

London, United Kingdom

Accommodation industry is highly demanding in its nature especially in London which is the epicentre of tourism bringing in over a million tourist every year. It's amazing to provide just not a budget accommodation to the backpackers where they just have to come & sleep. But we add an amazing touch of experience for these young tourist by adding the element of fun by organising in house events. What we try to ensure is on day to day basis all our guest must return home or continue their with wonderful experience of their stay at our property/accommodation in London along with the time they spent in the city visiting historic monuments, art galleries, bars, cafes & nightclubs. To operate a place like this which is open 24X7 is just not a challenge but one of best challenges one could ever take up as a career. Responsibilities:• Staff Recruitment & Training• Rostering for 15 staff• Management of distribution channels in line with management policy including online availability and pricing (yield management)• Bar operations responsible for bar stock, reporting, placing orders & oragnising events• Managing customer complaints/guests satisfaction and resolving issues in line with management policy• Responsible for staff cash up and banking of takings• Liasing with Online booking providers regarding booking issues and reconciling monthly commission statements with our Property Management System

Mumbai Area, India

Working closely with the clients & my events team ensuring the ultimate objective of the particular event has been achieved.> Pitching for new business & developing the existing accounts under my portfolio.> Preparing presentations> Taking briefs & liaising with the creative, operations & production team.> Vendor development & management.> Event Planning, Logistic & Execution> Project Billing.> Market Survey, etc

Mba, Business

Bachelors In Commerce, Oc

Master Of Business Administration - Mba