Member of senior leadership team for pet product brand, responsible for the development and execution of company-wide international growth strategy for both ecommerce and brick & mortar retail channels. Areas of focus include operations of supply chain, sourcing, data tracking, marketing and field sales. Report to CEO.• Lead all supply chain and purchasing processes for finished goods, raw material, and packaging. Includes buying, sourcing, and logistics, resulting reduced inventory and operational costs for FY22 and FY23.• Optimize operational controls and data tracking efficiencies for various inventory management, sales tracking, DTC ecommerce, and shipping processes.• Collaborate to develop strategies for company-wide marketing and sales processes, including improvements to overall company and product branding, and product development.• Attend industry trade shows to showcase & sell a portfolio of products consisting of 50 SKUs, build brand awareness reflective of our rapid growth, and gain competitive and consumer insights to ensure continuous improvement of product offerings and customer satisfaction.• Manage 3PL vendor relations to ensure consistent execution of operations including warehousing and logistics in the US. • Involved in all operational aspects of the business including finance, forecasting, demand and production planning, product development & innovation, sales, and customer relations.

Team Leader, managing all aspects of Proprietary Brand Field Sales & Training. Focus sales, merchandising, customer engagement, employee education, and operations efforts on complete portfolio of private brand products in 30 US markets.• Manage all operations, including event marketing, brand training, content creation, sales analysis, expense control, brand promotion and developing operational best practices.• Develop company-wide communication tools and curate brand training content to drive the retail success of proprietary brand products through store associate engagement and education, used in all stores chain-wide in US and Canada.• Initiate cross-functional collaboration and establishing strategy for store associate product knowledge improvement and in-store Proprietary Brand events including instituting processes and procedures, as well as creating training content that was made available to all store associates and field partners chain-wide.• Oversee talent acquisition, training, rewarding, and promotion of staff, including three regional operations managers and 30 field sales associates servicing more than 700 stores nationwide.• Attained 2021 internal employee engagement team score of 96%, even during the pandemic and team being furloughed for 8 consecutive weeks.• Gather and analyze actionable market, customer and competitive insights from the field and collaborate with cross-functional partners leading to improvements in Proprietary Brand business and more efficient marketing and execution of brand launches.• Establish operating budget practices and enhanced team productivity resulting in significant cost reductions.• Recognized as an integral member of the team managing proprietary brand portfolio in store, providing input on long-term strategy based on quality standards as communicated from the field and store level teams.• Traveled across U.S. markets to validate operational effectiveness and address training and coaching needs.

-Project manager, spearheading all aspects of new Proprietary Brand Nutrition Team. -Manage all operations across the US, including but not limited to: sales, field marketing, brand training, employee education, content creation, sales analysis, expense control, policy & procedure development, merchandising and brand promotion.-First line of communication with Nutrition Education & Sales Team, consisting of 12 territory managers who support 400+ stores.-Travel to markets nationwide to validate operational effectiveness of the team and address any training/coaching needs. -Manage all projects necessary to support Proprietary Brands Team mission. -Represent private label brands in relevant brand training and meetings with field partners.-An integral member of the team that manages private label brands, including providing input on long-term strategy based on the needs of field partners.

-Creation of brand new Only Natural Pet Field Sales and Field Marketing Team and management of all field operations across the US, including but not limited to: field marketing, brand training, employee education, content creation, sales analysis, expense control, policy & procedure development, brand promotion with channel partners and merchandising-First line of communication with Only Natural Pet territory managers.-Travel to markets nationwide to validate operational effectiveness of the team and address any training/coaching needs. -Manage and/or delegate all projects necessary to support channel partners.-Identify and engage the appropriate resources within the Only Natural Pet organization needed to support channel partners.-Represent Only Natural Pet in relevant brand training and meetings with channel partners.-An integral member of the team that manages the Only Natural Pet brand, including providing input on long-term strategy based on the needs of channel partners.

Directed all facets of sales, merchandising, customer engagement and operations for various stores ranging from $5.4M to $13.1M in annual revenue. Reported to District Manager. Managed expense and payroll budgets. Implemented financial controls and analyzed performance to P&L, sales, payroll, shrink, safety, and operating expense performance metrics.• Recruited, scheduled, trained, rewarded, and promoted staff, including seven leaders and 45 associates. • Led community-based events, special promotions, and social media marketing activities. Drove district sales through meeting facilitation, category sales report analysis, and sales promotions.• Partnered with District and Regional Management to ensure execution of company directives while also suggesting improvements to enhance company performance and associate education.• Improved profitability by 2%, reduced shrink 5%, and increased year-over-year sales by 1% for 2016.• Increased year-over-year sales by 3% in 2015 and reduced shrink 10%.• Ranked #1 in Customer Service (Grooming Salon) in a 180-store region for 2012 and 2013 by improving check-in efficiency and training staff to enhance their verbal engagement with customers.• Identified as #1 in Internal Operational Audit Results in a 13-store district for 2013.

-Managed all facets of store sales, merchandising and operations, generating $8.3M in annual revenue. -Developed creative plans to increase store sales and reduce expenses and losses.-Grew annual sales by $1M in 2 years by revitalizing inventory and merchandising processes, and engaging associates in sales and service excellence.-Analyzed sales, operational, and merchandising reports to support the execution of business objectives, in turn reducing shrink and improving profitability.-Human Resource management, including recruiting, staffing, training, scheduling, and motivation for 2 Assistant Store Managers, 5 Department Managers, and 35 associates.-Earned Regional Store Team of the Year from 250 stores in the region – 2009 and 2010.-Served as Strategic Leadership mentor and New Store Manager trainer for the district.

-Promoted to open and manage a 50K sq. ft. Marshalls and HomeGoods joint concept store, accounting for $17M in annual revenue.-Led recruiting, staffing, training and motivation for a staff of 65 associates.-Managed payroll to minimize expenses while maximizing sales and service. -Coordinated all outside contractors to ensure proper execution in preparing the new store opening.-Maintained daily store and merchandising operations.-Earned Assistant Manager of the Quarter (Q3 2008) from 24 Assistant Managers in the district.-Ranked Regional Store Team of the Year – 2008-Recognized for Best Internal Operational Audit Results from 12 stores in district – 2008.-Earned Assistant Manager of the Quarter (Q1 2006) from 30 Assistant Managers in the district.

Regional trainer for launching first ever Shoe Mega Shop concept within all Marshall’s stores. Participated in operations enhancement, implementation of merchandising standards and regional training of district managers, store managers and assistant store managers as it related to the new concept. Within home store, responsible for establishing and executing merchandising plans and priorities. Ensured fresh flow of merchandise from backroom to sales floor. Ensured execution and maintenance of all merchandising standards (e.g., sizing, categorizing, signing, no tickets, mis-mates, damages, recovery, directives and planograms). Lead by example, providing prompt and courteous customer service. Trained store Associates on proper merchandising procedures and markdowns

Learned and performed all functions of assistant store manager role, including store operations, customer engagement, merchandising and associate relations.