Tim Johnson Email & Phone Number

London Area, United Kingdom

Working with Google and Thought Machine to build the cloud hosted digital Lloyds Bank of the future.

London, England, United Kingdom

Lloyds Banking Group is one of the biggest retail banks in the United Kingdom and includes the Lloyds, Halifax and Bank of Scotland brands. The group's digital footprint is constantly growing with traffic peaks around 6 million logons per day, 26 million active e-banking users and 12 million mobile banking users (biggest mobile bank in the UK).• Delivering continuous improvement including cloud solutions and agile delivery at scale.• Leading the end-to-end delivery of Group Digital Transformation deliverables.• Transformation focused portfolios, extending and optimising sales via digital channels• Shaping the way we bank across all digital channels.

London, United Kingdom

IBM Financial Services Global Digital Lead.Specialising in Digital Strategy, Customer Centered Digital Delivery, Digital Innovation and Business Transformation.Client Projects :Barclays – Global Internet Channel Transformation• Strategic lead for creation of global internet channel strategy• Achieved strategy funding via CEO (Anthony Jenkins) Transform programme• Delivered client support for first strategy execution engagement in Africa• SME for content management, UI, social media and responsive design strategy initiation.

• Programme lead for global internet transformation of the HSBC digital customer experience and digital business lead generation for retail and commercial bank customers. Lead the rollout world wide.• Programme lead for HSBC group digital vendor engagement.• Global lead for digital governance model to support single design / experience framework.• Delivered step change in online business generation for wealth products.

London, United Kingdom

Lead successful strategic programme to improve LinkedIn Group adoption.

• Researched and created leading edge online networking product for directors in conjunction with LinkedIn.com. Achieved 5,000 members within 12 months (12.5% of IoD members) including vibrant online discussion forum. • Redesigned the IoD online brand in parallel with off line brand refresh, over 1,500 web pages seamlessly updated.• Defined and implemented best practice search engine optimization techniques into new iod.com content management system due live March 2010. (Included URL structure, dynamic sitemap updates and embedded application optimization) • Developed eMarketing team including new successful recruits for web production and email marketing.• Increased online membership revenue from 25% to 48% (£1M increase via online channels) through integrated web / email campaigns.

• Created innovative, market leading, new e-commerce department targeting new car sales online. Promoted exclusively in house via pay per click advertising (Google Adwords, Overture and MSN) and through careful ROI and pricing management this site sold 286 new cars with £92K profit in the first year of trading. I managed three online sales executives in this department. • Managed web development of car rental website with revenue growth of 200% per annum over the three year period to 2005. Through successful affiliate and natural search optimization (SEO) strategies this became the largest and most profitable single source of rental business at £600K per annum. (Worked with Greenlight Search via a CPA model and Just Searching for on page SEO) • Managed system integration with Budget Car Rental during their takeover of our national car rental business. In the first year of this takeover, rental revenue of £13M was seamlessly transferred meeting all of Budget’s project constraints.

• Created new database model for reviewing loss making global accounts and then presented regularly to the board and the 13 national location managers including recommendations for profit recovery strategies.• Set up national corporate sales pay incentive based on new business generation.• Re-engineered management information production to attract national accounts. Won Canon UK account with this system.

• Two year Programme of six month placements in different areas of the business.• Produced group financial budgets in consultation with Operations Director and then presented to the board.

Technology And Management Science, Iii Honors Degree

Activities and Societies: University squash team

Education record