Tim Hawker
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Tim Hawker Email & Phone Number

Financial Services Complaints Adjudicator at Financial Ombudsman Service
Location: West Midlands, England, United Kingdom 5 work roles 3 schools
1 work email found @financial-ombudsman.org.uk LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email t****@financial-ombudsman.org.uk
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Financial Services Complaints Adjudicator
Location
West Midlands, England, United Kingdom
Company size

Who is Tim Hawker? Overview

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Quick answer

Tim Hawker is listed as Financial Services Complaints Adjudicator at Financial Ombudsman Service, a with 2611 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a work email signal at financial-ombudsman.org.uk and a matched LinkedIn profile for Tim Hawker.

Tim Hawker previously worked as Head of Debt Recovery Operations, Arrears and Contact Centre at Wright Hassall Llp and Policy Oversight Manager at Yorkshire Building Society Group. Tim Hawker holds Business Studies from Sandwell.

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Email format at Financial Ombudsman Service

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{first}.{last}@financial-ombudsman.org.uk
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Profile bio

About Tim Hawker

A successful and highly experienced Manager, with a proven track record of staff development, process implementation, change management and performance management within the financial services industry. Commercially aware with a broad range of functional experiences, built over the last 20 years with a working knowledge of the regulatory framework including MCOB, TCF, FCA. CONC, DISP etc

Listed skills include Credit, Mortgage Lending, Management, Financial Services, and 40 others.

Current workplace

Tim Hawker's current company

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Financial Ombudsman Service
Financial Ombudsman Service
Financial Services Complaints Adjudicator
london, greater london, united kingdom
Employees
2611
AeroLeads page
5 roles · 37 years

Tim Hawker work experience

A career timeline built from the work history available for this profile.

Financial Services Complaints Adjudicator

Current

Coventry, United Kingdom

Managing escalated complaints. Investigate, formulate assessments and mediate outcomes between financial businesses and consumers. Providing decisions based on facts of the case and communicating this to stakeholders. Working within DISP rules and ensuring complaint framework is adhered to. Managing caseload and targets.

Dec 2017 - Present

Head Of Debt Recovery Operations, Arrears And Contact Centre

Leamington Spa

Responsbile for consumer debt recovery for a number of clients.

Jul 2015 - Nov 2017

Policy Oversight Manager

Charlton Kings

Policy Oversight Manager in Mortgage Collections and RecoveriesReview, develop and strengthen the Group’s Collections & Recoveries Policy ensuring all policy and procedures are regulatory compliant and fully support Treating Customers Fairly principles and the Societies obligations from a conduct risk perspective. Initially focussing on the delivery of Vulnerable Customers, Possessions and Arrangements To Pay policy. Engaging with key stakeholders from Compliance, Credit Risk, T&C… Show more Policy Oversight Manager in Mortgage Collections and RecoveriesReview, develop and strengthen the Group’s Collections & Recoveries Policy ensuring all policy and procedures are regulatory compliant and fully support Treating Customers Fairly principles and the Societies obligations from a conduct risk perspective. Initially focussing on the delivery of Vulnerable Customers, Possessions and Arrangements To Pay policy. Engaging with key stakeholders from Compliance, Credit Risk, T&C, QA and the Collections Operation, submitting and presenting papers to appropriate committees, supporting implementation of policy changes and assisting with L&D to ensure changes were embedded within Collections and RecoveriesLiaison with external benchmarking groups like Process Benchmarking Limited and trade associations Council of Mortgage Lenders and the Building Societies Association Show less

Mar 2015 - Jun 2015

Credit Services Manager

Heading up the Credit Services area, including Buy To Let mortgages, Owner Occupied residential mortgages, 2nd charge loans, Training & Competence, Possession sales and LPA receivership.

2007 - Feb 2015

Collections/Operations Team Leader

Paragon Finance

Managing teams of people collecting and administering unsecured loans, 2nd charge mortgages, Buy To Let mortgages, Residential Owner Occupied mortgages, point of sale loans and Salvage/Recovery assets. Managed off site teams including Deeds and Post Room.Developing call campaigns for dialler outbound activity.

1990 - 2007 ~17 yrs
Team & coworkers

Colleagues at Financial Ombudsman Service

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3 education records

Tim Hawker education

Business Studies

Sandwell

Business Studies

Solihull College

Education record

Langley
FAQ

Frequently asked questions about Tim Hawker

Quick answers generated from the profile data available on this page.

What company does Tim Hawker work for?

Tim Hawker works for Financial Ombudsman Service.

What is Tim Hawker's role at Financial Ombudsman Service?

Tim Hawker is listed as Financial Services Complaints Adjudicator at Financial Ombudsman Service.

What is Tim Hawker's email address?

AeroLeads has found 1 work email signal at @financial-ombudsman.org.uk for Tim Hawker at Financial Ombudsman Service.

Where is Tim Hawker based?

Tim Hawker is based in West Midlands, England, United Kingdom while working with Financial Ombudsman Service.

What companies has Tim Hawker worked for?

Tim Hawker has worked for Financial Ombudsman Service, Wright Hassall Llp, Yorkshire Building Society Group, West Bromwich Building Society, and Paragon Finance.

Who are Tim Hawker's colleagues at Financial Ombudsman Service?

Tim Hawker's colleagues at Financial Ombudsman Service include Phil Teasdale, Linda Murphy, Jade Rowe, Rebecca Kelly, and Shamaila Hussain.

How can I contact Tim Hawker?

You can use AeroLeads to view verified contact signals for Tim Hawker at Financial Ombudsman Service, including work email, phone, and LinkedIn data when available.

What schools did Tim Hawker attend?

Tim Hawker holds Business Studies from Sandwell.

What skills is Tim Hawker known for?

Tim Hawker is listed with skills including Credit, Mortgage Lending, Management, Financial Services, Financial Risk, Change Management, Loans, and Collections.

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