Timothy Osborne Email & Phone Number

Herndon, VA, US

Herndon, VA, US

• Responsibilities
• Administration and management of a variety of cloud resources on both AWS and Azure.
• Analysis and troubleshooting of complex infrastructure issues, server fault diagnosis, resolution ofserver issues, and interaction with vendor support teams.
• Security and Network Device Administration, including firewall, WAF, IPS, AV, MFA, and others.
• Enforcing and enacting access management procedures and processes.
• Developing and modifying scripts to automate manual processes and tasks.

Plano, TX, US

• Responsibilities
• Architect and implement systems or solutions with a high degree of quality, a focus on redundancy/fault tolerance, and useful documentation
• Collaborate with other team members and external groups such as Application Development and Information Security to develop scalable server infrastructure designs, solutions, and policy recommendations
• Ensure continued smooth operation of Alkami’s growing server infrastructure
• Manage a balance between operational/administrative and development work
• Analyze, troubleshoot, and correct system/server problems

Irving, TX, US

• Responsibilities
• Provide direct technical support for all support and implementation of Microsoft operating systems
• Assist Server Team and Server Team Manager with all program management processes, team meetings, server governance and resource management
• Plans and implement major software upgrades and releases ensuring change management procedures and methodologies are implemented and followed
• Design, implementation and administration of VMWare and Hyper-V for primary data center and worldwide locations
• Design, implementation and administration of worldwide Microsoft AD forest

Plano, Texas, US

• Responsibilities
• Maintain the companies servers
• Monitor and maintain the network at the corporate office and all remote sites
• Provide timely service to trouble calls that come in to the help desk
• Set up and load all computers and laptops for company employees
• Maintain a working relationship with company vendors and consultants

Corinth, Texas, US

• Responsibilities
• Maintains the City’s computer network infrastructure including data communications, access, email, system backup, security administration and website; resolves problems within scope of authority, and exercises.
• Evaluates and analyzes network issues, and recommends and implements solutions; performs network trouble-shooting to diagnose and resolve system problems.
• Monitors network environment, access, security, functionality and utilization; resolves traffic, security, and access issues; installs and configures network hardware, software and components; updates security and.
• Provides technical support, training and assistance to employees; creates local user accounts and system access for e-mail and file shares.
• Manages technology integration projects as assigned; evaluates user needs and researches new communications equipment, hardware and software.

Washington, DC, US

• Monitored the implementation and upgrade from Windows Server 2003 to Windows Server 2008 R2 on eight transportable servers valued at over $100,000.00. The successful upgrade resulted in reducing the number of physical.
• Configured and Maintained Microsoft servers to work within specific network environments with minimal down time.
• Utilized Windows Software Update Services to apply server and workstation patches and upgrades as required.
• Maintained a regular back up schedule with daily, weekly and monthly back-ups.
• Maintained and administered domain and enterprise level policy and management through Active Directory allowing the domain to meet and exceed industry standards for network security.
• Installed and maintained rack mounted servers and all associated software and operating systems. Tested and applied necessary security patches and upgrades to be compliant with standards.

High School Diploma

Bachelor'S Degree, Computer Science