Tim Stuckey Email & Phone Number

Melbourne, Australia

Reporting to CEO and President, led the Aftersales and Customer Retention function for all brands (Jeep, Chrysler, Dodge, Fiat and Alfa Romeo). Held full P&L responsibility for $150MN revenue generation and led a team of 50 with four direct reports. A key member of the Executive Committee, Franchise Partner Committee and represented Australia at APAC regional strategy & planning initiatives.Key outcomes include: doubled revenue and exceeded profit targets; achieved record customer satisfaction ratings; achieved record order fulfilment to all franchise partners; developed and implemented CRM programs which significantly increased redemption levels; led large change management programs; launched multiple products with ground breaking preparedness and completion; and delivered strong lift to employee satisfaction within the team.

Melbourne, Australia

Reporting to Managing Director & Chief Executive Officer, primary responsibilities included the Brand Management for 3 retail brands (Priceline, Soul Pattinson, Pharmacist Advice - >550 stores), Loyalty Programs, Online Retailing, Database Commercialisation, CRM and Communications. Held budgetary responsibility of $40MN and led a team of 40 with 7 direct reports. Was a key member of the Executive Committee and had responsibility for representing the Marketing function on the Brand Advisory Committee.Key outcomes include: developed a marketing program that grew profit by 12.9% in a difficult retail market; grew loyalty club membership to fourth largest in the country (>3.9MN); grew social media channels 5 fold; launched an e-commerce site featuring >10,000 products; negotiated and activated high profile, multi channel media sponsorships; delivered cost savings of $1.5MN through process review; led the CRM review and implementation of a new provider which reduced Local Area Marketing costs by 30% and increased efficiencies and revenue streams; and developed a suite of media channels for sale to suppliers and to communicate brand and tactical messages.

Melbourne, Australia

Reporting to Managing Director & Chief Executive Officer, primary responsibilities included the management of Sales, Marketing, Fleet and Product Development functions. Held budgetary responsibility of $50MN and led a team of 30 with 3 direct reports. Was a key member of the executive leadership team and managed sales and marketing relationships with the Global parent in Yokohama, Japan. Led Australia and New Zealand in the Global Brand Positioning Campaign development.Key outcomes include: drove the sales and marketing strategy that achieved the largest market share growth in Australia in FY10; increased unit sales by 10,000 FY10; increased market share from 5.7% to 6.4% in FY10; grew Brand Opinion score by 23%; grew national fleet sales >50%; managed media negotiations to the value of >$50MN; negotiated and delivered high profile, national sponsorship deals; led and managed relationships with global agency partners; and led marketing strategy change to incorporate greater digital concentration.

Melbourne, Australia

Reporting to Marketing Director – Coles Group, major responsibilities included leading media rate negotiations on behalf of all Westfarmer’s businesses (Coles, Bunnings, Target, Officeworks, Liquorland, Kmart and 1st Choice). Additionally, managed media strategy and planning for the Coles Group, led the catalogue printing and distribution on behalf of the Coles distribution businesses, including managing Terms of Contracts. Managed a team of 50 with 6 direct reports.Key outcomes include: led and managed media rate negotiations to the value of $200MN; delivered cost savings of $12MN; and negotiated a sponsorship deal for Coles to be broadcast partner for the Beijing Olympics 2008.

Melbourne, Australia

Reported to the GM Marketing Services & Communications and Marketing Director. Major responsibilities included managing the media negotiations on behalf of the entire Coles Group (including Coles, Bi-Lo, Kmart, Target, Officeworks, Liquorland, 1st Choice & Vintage Cellars.Key outcomes include: led media rate negotiations to the value of $150MN; and delivered cost savings of $6MN.

Reported to General Manager Marketing and was responsible for media planning and effectiveness of Coles & Bi-Lo Supermarkets plus management of total marketing budget of $125m.

Melbourne, Australia

Reporting to the National Business Manager, responsibilities included development of Private Label product range including procurement tender process. Category management, range reviews and supplier product launch activities. Managed marketing spend of $125MN.

Reporting to General Manager Marketing, responsibilities included Brand Management, Loyalty Program, Media Planning & Management, Agency Management.

Reporting to Marketing Manager - Merchandise, responsibilities included development of category marketing plans and management of $80m marketing spend.

Reporting to the General Manager Sales & Marketing, responsibilities included key account management, brand marketing, promotional planning, and agency relationship management.

Graduate Diploma Of Marketing: Product Management And Planning

Marketing Management Principles And Practice Executive Programs

Bachelor Of Arts (B.A.)

Education record