Tim Trainor Email & Phone Number

Los Angeles, California, Us

- Conducted in-depth research of the Non-Emergency Medical Transportation (NEMT) market to identify potential partnerships and integration opportunities.- Developed a comprehensive strategy to leverage NEMT drivers for ride fulfillment, enhancing operational efficiency and expanding service offerings.- Collaborated cross-functionally to align integration efforts with business objectives and ensure seamless implementation.

San Francisco, Ca, Us

- Transformed PaaS API to focus on empowering developers and driving strategic partnerships, resulting in maintaining $5M annual revenue and 10+ million API calls daily.- Efficiently coordinated internal and external efforts to launch mobile/web integrations, uniting 2M users and transforming client's employee portal.- Reduced User and Group management processes by implementing SCIM APIs handling 10M+ daily calls.- Developed and implemented automated Postman collections and test scripts, streamlining API deployments and user testing and driving improvements in G2M efficiency.- Optimized communication and collaboration for 16,000+ employees across 150+ locations by implementing Firstups Employee Communication platform into Microsoft Teams.expectations.- Closed the InfoSec-AI gap through secure and configurable integrations (sentiment analysis, summarization), driven by user stories, driving adoption and empowering users with LLM features while ensuring data governance.

San Mateo, Ca, Us

- Identified user needs and boosted NPS by 8% for Nike's primary data products (EDI, MFT, ETL) by conducting collaborative interviews.- Led implementation of a data management roadmap to process $25B revenue and 100% external logistics support (10B rows, 900M files, 50TB/year).- Identified key user needs through crafted personas, reducing regression by 5% and boosting feature adoption by 10%.

Garden City, Id, Us

- Spearheaded buy vs. build decision for CRM product, leveraging user research to avoid costly rebuild, saving 500 work hours/month.- Streamlined product development processes, utilizing Agile Scrum methodologies to prioritize high-impact features in Jira and achieve a 15% increase in customer satisfaction.- Captured untapped markets by implementing two ERP integrations, leading to 15 deals in the first year due to in-depth competitor analysis and market insights.- Architected a centralized data structure to integrate 3 internal products with unlimited external ERPs, enabling seamless migration to the cloud and simplifying customer service.- Facilitated 2 record deals in first 2 months by implementing a bidirectional API based synchronization process between internal CRM and external cloud/on-premise systems.- Streamlined development process by creating innovative Excel Roadmap sheet, boosting customer satisfaction and retention by 40%.- Streamlined project scope by using Adobe XD wireframes to illustrate UX, resulting in on-time and on-budget delivery of projects and improved client satisfaction.

Garden City, Id, Us

Business Intelligence software organization offering plug and play Dashboard and Reports for the distribution industry. Acquired by White Cup. - Led growth of the ETL product development team from 1 to 4 members, enabling the team to scale to 30% year-over-year growth over 4 years.- Forecasted distribution customer demand with pinpoint accuracy using AI and Python, empowering customers to achieve 2% bottom-line growth.- Built stratification machine learning models that integrated data from internal and external sources to improve the accuracy of Sales and Purchasing forecasts, resulting in a 2% increase in customer revenue.- Led sales efforts by resolving technical objections, leading to a 70% demo to close rate as Sales Engineer.- Improved brand recognition by 20% by spearheading delivery of innovative BI solutions that enhanced decision-making processes.- Delivered ROI-focused training resulting in product adoption increase of 30% in 3 years, leading to an 80% customer retention rate.- Decreased development time by 200% by creating streamlined data contracts, accelerating market entry and increasing revenue.- Deciphered undocumented ERP databases (SQL Server, Universe, Progress, Oracle) to build data pipelines for hundreds of customers, enabling actionable insights.- Engaged users and decision makers at yearly conferences, resulting in 25% increase in product investment and improved ROI.

Minneapolis, Mn, Us

- Designed and implemented cloud-based building control solution that integrated with thousands of IoT devices to collect over a terabyte of data a day from the world's largest grocery retailers allowing them to manage energy usage resulting in tens of millions of dollars in savings every year- Led project in defining and testing SOAP API interfaces between our cloud multi-tenant SaaS product and our partners on-premise building control hardware allowing our customers to push configurations to thousands of sites at once- Partnered with customers Executive team to coordinated a rewrite of an Asset Procurement application requiring a descope from 250 to 60 days to ensure profitability and meet contractual requirements- Lead Designer and Product Manager for a $14 Million a year multi-tenant SaaS product that had 3 of the top 10 US and 5 of the top 50 retailers in the world as customers - Produced wireframe design in Visio to be consumed internally by an Agile team and externally by 2 Waterfall teams

Minneapolis, Mn, Us

- Manage development lifecycle for over 100 FTEs across 2 external waterfall teams and 1 internal Agile team ensuring every project was delivered on time and within budget- Oversaw the transformation of development planning from reactive to a strategic allow for 35% revenue growth year over year for 5 years- Headed up the on boarding of Accenture as a new offshore partner resulting in the doubling of development output in 2 months- Coached customers through User Acceptance Testing before release drastically lowering the number of calls to technical support

Minneapolis, Mn, Us

- Supported the definition of strategy and ensured development resources were being applied to the most profitable projects, resulting in the tripling of revenue- Managed two India based outsourcing companies and internal team- Provided technical support for load balanced, cloud based. n-tier application- Implemented Agile software development concepts as educator and specialist- Managed all resources for bi-monthly release schedule that totaled over 500 working days

- Produced a proposal for procurement and implementation of an application to minimize resource expense- Ensured regulatory compliance was being maintained during change management process by reviewing change management documentation for completeness

- Documented complex reconciliation procedures at some of the world’s largest investment banks and consulted on outsourcing or automation of each process resulting in the savings of millions of dollars- Analyzed risk and controls in procedures for Sarbanes Oxley, Basel II, and NASD requirements ensuring the investment banks would pass audit