Logistics Technology HQ is an IT consulting firm that was formed in March 2021 to help Couriers, 3PLs, and Shippers leverage technology to streamline business processes so they can provide excellent customer service, eliminate repetitive processes, and reduce cost. Our deep understanding of the industry and available technologies means you will experience true results and receive real solutions at a fair price.Our customers have found the most success when we craft solutions that meet the specific needs and budget of their organization and use case. Therefore, we offer a wide range of professional services (Hourly, Special Projects, Initiative Implementation, Outsourced IT Services, etc.) to fit the specific needs of your business. When you work with our team, you should not only expect superior technical advice, but also a way to implement and maintain the solutions we design to solve your business problems.

Designed and Implemented the State of the Art Industry Gold Standard/Software Solution called 4SightRx. This platform helped Stallion achieve an industry first with a Pickup Scan/Delivery Scan/EPOD Compliance result of over 99.99% on over 2+ Million Pieces. The success of this platform was driven by using predicative analytics and escalations that moved the antiquated industry reactive model to a proactive/predictive model. In addition, this platform was also able to communicate results back to customers systems (Framework LTC, QS1, Customs Apps, and more) while also providing custom analytics and kpi to ensure transparency of results (whether good or bad).Managed $1,000,000+ IT Budget and 4 Director Reports and 30+Vendors. Design and customize technological systems and platforms to improve customer experiencePlan the implementation of new systems and provide guidance to IT professionals and other staff within the organizationApprove purchases of technological equipment and software and establish partnerships with IT providersOversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performanceDirect and organize IT-related projectsMonitor changes or advancements in technology to discover ways the company can gain competitive advantageAnalyze the costs, value and risks of information technology to advise management and suggest actions

Assisted CIO with managing team of 7 IT professionals who are responsible for all corporate and local office systems, including applications, data center, servers, pc’s, and telecom. Managed the companies project list of 15 to 25 concurrent projects that consisted of new client installations, internal initiatives, and Research/Development. Designed, planned, and implemented companywide migration from three separate legacy applications to one ERP system (E-Courier). Determine project scope, requirements, expectations and milestones for all implementations and projects. Introduced methods for tracking project management, workload planning, and corporate business performance metrics. Provide consultation and redesign to existing client workflows to improve performance and facilitate industry best practices. Developed, implemented, and maintained adoption of IT policies and procedures. Scaled technology and policies during company growth from 40 to 120 employees and 800+ drivers.

Nationwide travel to client locations to implement and train on a small business ERP system.Determine project scope, requirements, expectations and milestones for ERP implementationsProvide consultation and redesign existing client workflows to improve performance and facilitate industry best practices.Data extraction, conversion, and validation from client's legacy system in our software.Work directly with programmers to customize system to meet client needs.Train customers on all aspects of distribution management within the software including, Administration, Accounting, Sales, Purchasing, CRM, Ecommerce, Pivot Tables, Advanced Reporting Features, and Warehouse functions.Conduct weekly status calls with customers to ensure project deadlines are being met.Manage multiple customer accounts simultaneously from pre-implementation training to post implementation follow up and support.Train clients on advanced topics and workflows after implementation as well as training sessions that cover new system features and functionality.Create and present in-depth webinars involving sections of the system that show advanced features.Provide in-office telephone and email support for all customers as well as rotating after hours support for customers.

Designed and Implemented Technical Solutions for various customer types. (Battleship NJ, Goodwill, etc, Legal, Healthcare, etc.). Determined project scope, requirements, expectations, and milestones.Performed over 50 Office 365 Migration for On-Prem Exchange to new Cloud offering. Help Designed and Implement first private cloud for an MSP to help reduce server cost to customer and drive profits for the business.