Tim Krings Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Mountain View, California, Us

Mountain View, California, Us

Austin, Texas, Us

* Lead and manage various Pardot-related projects, such as new implementations, migrations from other Marketing Automation platforms (Marketo, HubSpot, and Eloqua), health checks, advanced strategy sessions, paid discoveries, recorded training sessions, and hours-based retainers* Assist clients with troubleshooting and issue resolution* Write content for company blog and participate in Pardot Community events* Assist with the creation of Pardot packages for sales team

Milwaukee, Wi, Us

* Lead Pardot implementation projects, including migrations from Marketo, HubSpot, and Eloqua* Facilitate Discovery sessions with stakeholders from multiple departments* Run Pardot workshops to demonstrate functionality and advise on best practices* Create Solution Design documents to clearly communicate requirements* Create Project Plans in SmartSheet to translate requirements into actionable steps and tasks* Provide weekly updates of progress via reports and meetings* Configure and build Pardot elements to meet requirements* Provide ample training to enable end users to support their current and anticipated business needs in Pardot

Milwaukee, Wi, Us

* Led ServicePro implementations as both Project Manager and Business Analyst for enterprise clients* Collected and documented requirements* Created Project Plans in SmartSheet to ensure timely task and project completion* Provided subject matter expertise of the ServicePro software solution* Configured application settings and produced supporting documentation * Worked directly with customers and MSI resources to troubleshoot issues

Milwaukee, Us

* Managed cross functional project teams within Application Development team * Used agile methodologies and tools that maximized speed-to-market, delivered working software regularly, and focused on highest priority work items first * Reported on project status, risks, budget and schedule to key internal and external stakeholders * Facilitated discovery meetings, identified and prioritized initiatives, and made recommendations that considered customer goals and objectives

Milwaukee, Wisconsin, Us

* Oversaw team of seven Project Managers * Developed internal tools and processes for assigning project tasks, building/configuring applications, standardizing customer touch points, processing change requests, and tracking/communicating project status * Represented voice-of-customer in regular development meetings * Mentored and coached team members through role shadowing, one-on-ones, and other team activities, to continuously expand their knowledge base and professional development * Worked with other departmental leads to secure and schedule internal resources * Assisted with troubleshooting and creation of defect development tickets * Reviewed Statements of Work for accuracy and feasibility

Milwaukee, Wisconsin, Us

* Maintained product road map that was used to prioritize development tasks (new features, enhancements, and defects) for a group of ten developers in a fast-paced environment * Built sprints and managed a prioritized backlog * Conducted competitive analysis and market research to inform road map * Created user stories and specifications to provide details around feature requests * Assisted with regression testing prior to bi-weekly releases * Ran product demos for prospective customers and new hires

Milwaukee, Wisconsin, Us

* Acted as single point-of-contact and subject matter expert for high-profile, high-complexity implementations that spanned multiple phases and involved custom Salesforce.com integration, inbound ACD setup, IVR building, cloud-based PBX systems and more * Gathered customer requirements and leveraged the product configuration to optimize solution * Worked with technical resources to resolve issues and address potential system limitations with minimal impact to the development cycle * Coordinated UAT and conducted customer training (both in person and online) to ensure the solution met the needs that were identified prior to deployment * Maintained regular contact with customers post-implementation to ensure continued satisfaction

Milwaukee, Wisconsin, Us

* Responsible for on-time and on-spec delivery of revamped web application for Mango Moving * Created and maintained project plan to identify bottlenecks and allocate resources accordingly * Managed the workload of four developers while mitigating constantly shifting priorities and requirements * Worked with Business Analyst to clarify specifications * Acted as single point-of-contact for entire staff of Mango Moving, as well as all internal auxiliary project resources (Marketing, Technical Writing, Training, Engineering, QA) * Monitored application launch and worked with internal resources to triage and resolve issues expediently

Brooklyn, New York, Us

* Oversaw all projects; coordinated tasks and priorities to ensure timely completion and client satisfaction * Tracked project status using online collaborative project management software * Developed tools, processes, and spreadsheets to oversee daily operations and provide fiscal clarity for owner* Assisted with cash flow analysis, HR duties, invoicing, estimating, and expense tracking* Developed and nurtured relationships with music labels, composers and artists for audio licensing

Pewaukee, Wisconsin, Us

* Maintained master in-field & in-office technician schedule based on dynamic priorities and resources * Developed and nurtured client relationships to ensure satisfaction and suggest potential upgrades * Prioritized and resolved production and installation issues with technicians, vendors, and subcontractors * Worked with accounting department to provide forecasting, cash flow, and equipment cost information

Chicago, Il, Us

* Oversaw installation of audio/video, lighting control, motorized shading, and data network systems * Worked closely with clients, contractors, architects, and designers throughout projects * Coordinated technician scheduling and resource allocation with other project managers * Implemented processes to improve communication, inventory flow, and documentation standards

Des Plaines, Illinois, Us

* Managed multi-faceted process improvement projects within agency – including workflow redesign and time-tracking data analysis * Conducted external consulting projects for retail clients (Home Depot, Lord & Taylor, and Sears) * Identified areas for improvement through employee interviews and process-mapping* Developed solutions and presented final recommendations to clients

Chicago, Il, Us

* Designed custom home electronics systems & proposals based on input from sales associates and project managers * Maintained project engineering documentation and wiring schematics throughout life of project