Business And Technical Development
Greater Boston Area
Coldwell Banker Residential Brokerage is owned by NRT, the largest real estate company in the US. DeWolfe.com was a wholly owned subsidiary of DeWolfe Real Estate. In 2002 DeWolfe was purchased by NRT/Coldwell Banker.Sales Associate | Office Manager (1994 - 1997)● Expanded office from 17 agents to 26 agents through personal recruiting efforts● Brought office in under budget for 2 consecutive years; 1st time in the history of the office● Named “Best of the Best Real Estate Office” 3 years in a row (the last 2 under me) Technology Trainer (1997 - 2000)● Sole Technology Trainer for 100 managers and 5,000 agents across 5 states, creating/delivering classes on topics such as all MS Office Suite programs● Interviewed, hired, and supervised staff of up to 5 contract trainersManager of Business Intelligence (2000 - 2002)● Integral member of the team that designed and developed www.DeWolfe.com● Created the original “DotCom Agent” program in its entirety including training curriculum● Developed, grew, and managed the profitability of the internet referral business model. Results: referral fee revenue growth from $8K in 2000 to $550K in 2002Business Information & Market Research (2002 - 2010)● Directed the creation of all aspects of Metro social media presence for Facebook, Twitter, and YouTube accounts● Directed email campaigns, from inception through follow up analysis. Results: +12% open rate● Managed $1M annual PPC campaign, tracked effects with Google Analytics, and made results-based recommendations. Results: achieved 136% increase (YOY) in search engine traffic● Conceptualized, designed, and created value proposition-based marketing collateral and trained sales staff in their effective use using adult learning methods and techniques● Coordinated focus groups, created surveys, designed/recorded video training modules ● Wrote and delivered presentations to audiences ranging in size from 25 to over 1,000