Tim Langton Email & Phone Number

Bellevue, Wa

Negotiate and procure corporate IT-related technology hardware, software and professional services.Facilitate defining internal business requirements for strategic sourcing and contract negotiations.Generate market analysis, requests for proposals, competitive bids, supplier management and program evaluation through KPI's and SLA's .Collaborate with Law Department to mitigate contractual risk.Utilize industry level benchmarking and relevant data, and ensure ethical negotiation practices.

Greater Puget Sound

- Communicates and works directly with Customer's IT department including senior IT leaders- Monitors and manages all facets of the Managed Document Services (MDS) program at customer location- Analyzes all data to ensure that RICOH performance standards are maintained and customer requirements (contracted service levels) are consistently met- Recommends asset configurations- Works independently and collaborates with account team members towards Business Process Optimization opportunities- Engages RICOH and/or third party resources to provide Service Level Agreements- Interfaces with Senior Management to recruit, hire and train site employees- Responsible for effective implementation and management of Service Excellence- Conducts implementation of national launch programs/processes including field training.

Greater Puget Sound

- Communicates and works directly with Customer's IT department including senior IT leaders- Monitors and manages all facets of the Managed Document Services (MDS) program at customer location- Analyzes all data to ensure that RICOH performance standards are maintained and customer requirements (contracted service levels) are consistently met- Recommends asset configurations- Works independently and collaborates with account team members towards Business Process Optimization opportunities- Engages RICOH and/or third party resources to provide Service Level Agreements- Interfaces with Senior Management to recruit, hire and train site employees- Responsible for effective implementation and management of Service Excellence- Conducts implementation of national launch programs/processes including field training.

Responsible for managing a team of individuals and playing a lead role in providing financial and operational support to the business. Responsible for keeping the ERP system accurate and maintained, while generating and implementing strategies to improve service levels and improve efficiency throughout the organization.-Coordinate and manage staff, facilitate interdepartmental communication and allocate tasks and resources as needed. -Gather and link information, resolve discrepancies and make strategic recommendations -Engage and work with professionals who are charged with producing timely and high quality work -Prioritize and manage several tasks simultaneously -Ensure cross functional development and assist in the consolidation and integration of functions -Conduct continual analysis and evaluation of strategic information -Make effective presentations on general topics to internal/external audiences -Provide meaningful reporting to management in a timely and effective manner -Manage day-to-day operations in production, purchasing, product & vendor management, and operations management -Manage customer support programs and trouble shooting related to a variety of services -Organize, analyze, interpret and evaluate results and provide practical, cost effective solutions -Facilitate contract administration, and project management

As an Analyst conducting technical/specialized research and complex analysis to provide management with financial/trend data. Responsible for design, development, implementation, and maintenance. Considered technically authoritative with multiple types of analyses, computer modeling, and/or product line financial data. Job duties typically include performing analyses and advising management on data interpretation for operating or strategic plans. Formulating new expensing processes and analytical reports to improve information resources to top management. Evaluating changes in regulations affecting accounting requirements; identifying new/revised procedures to respond to change. Analysis and reporting also include areas such as budgeting, forecasting, cash management. The systems implemented are: SAS Activity Base Management (ABM) with Activity Based Costing (ABC); Technology Service Catalog intranet site through Enterprise Sharepoint .Net technology.

-Management of production operations system. Managing workflow processes, labor & material costs, job planning, data collection, and accounting to capture overhead expenses.- Departmental Budgeting, Expense and Recovery reporting. Facilitate monthly corporate financial reporting of billing recovery of services.-Sarbanes-Oxley responsible for documenting internal controls, evaluating designs, and testing compliance.-BPM team lead for BPO and BPI opportunities. Responsible for CBA documentation. Vendor and internal evaluation of process design, RFI/RFP, contract design, steady state operations.-Manage Program Office for corporate managed output solutions. Manage vendor contracts and relations from deployments to steady state.-Manage staff for project planning and management; estimating and engineering; procurement of external services.-Budgeted corporate financials and reporting of department expenses and recoveries, including performance and salary management.

-Managed with direct reports for Digital Prepress, Traditional Prepress, Pressroom, Bindery Services, and Shipping/Delivery departments along with Labor & Materials Management.-Project Management: Responsibilities for Job Engineering, Job Costing, Scheduling, Purchasing, and Outsourcing.-Facilities Management: Facilitate and research Equipment Acquisitions, Technical Support, Process Development, Employee Training, Job Tracking, Error Ratios, Total Quality Management practices, and track Key Indicators of production.