Tim Lanigan Email & Phone Number

Remote

Engage in Partner Integration and the Implementation of customer CRM/Voice services, particularlyfocusing on Tenfold. Our objective is to enhance the customer experience by introducing automationinto our tracking systems. This involves streamlining processes to ensure optimal efficiency andsatisfaction.Collaborate closely with team leads to effectively.

Remote - Work From Home

Contract position with LUMEN (CenturyLink)Detailed Project Management small scale and large scale customer base - automation on email communications with customers, excel tracking of project from start to finish. Project Tracking for US based small businesses VoIP phone programmingWorking on Customer facing Training Team to ensure customer understanding.

Issaquah, Washington, United States

Business Hardware Implementation Analyst -Project Management - Customer request to Implementation - Division of previous IMAC Dept. - coordination of large scale deployments/installs of existing Infrastructure Hardware across the United States. Coordinated installs and upgrades to hardware - servers, POS systems, Telecom equipment. Project Management lead.

Issaquah, Washington, United States

Project Management - Customer request to Implementation -Trained IMAC employee on the Internal Corporate Move, Add, Change process that I created as a on-site contractor with the previous company listed below (Dara Telecommunications). Advised on how to maintain internal department relations and communications through this process. Ensured stability of the.

Issaquah, Washington, United States

After training Internal Support staff on owning and maintaining the newly installed VoIP system for Corporate users, was transferred to Telecom Services. Maintain Corporate Cisco Call Manager Servers, connections, networking – M.A.C. (Move, Add and Change) work, troubleshooting and maintenance Maintain Cisco Unity VM server – troubleshooting and Server.

Issaquah, Washington, United States

Project Management - vendor coordination on upgrades to current conferencing equipment/technologies, cabling vendors, maintenance and construction. Maintain Corporate Office Cisco Call Manager Servers –M.A.C. (Move Add Change) work internal departments, troubleshooting and maintenance - internal employees move within the corporate office. Maintain Cisco.

North Bend, Washington, United States

Onsite Contract (Costco Wholesale)Project Management - Customer request to Implementation - Maintain Siemens HICOM 300 – cabling, MAC work, Repairs, Audits system to keep records current Maintain Cisco Call manager – helped with migration to new cisco system from old Siemens, MAC work Maintain Cisco Unity VM – helped with migration to new system from Rolm.