Timothy Raines Email & Phone Number

A versatile, analytical, and detailed-oriented SENIOR INFORMATION TECHNOLOGY PROFESSIONAL, with accomplished expertise in data-load monitoring, testing new updates in application, internal and external stakeholder relations, change management participation, and client database management. Established capabilities in technical support, key relationship management, and customer service. Utilizes strong interpersonal and communications skills to assist associates and liaise with cross-functional teams. A diligent and solutions-driven top performer, who delivers efficiency and continuous improvement for an organization.

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  Database Manager

  R1 Rcm

  2009 - 2024

  Monitored daily loading of client databases with data used in the R1 Contract application, a tool allowing other teams to determine if contracts between insurance payers and client hospital systems were set up correctly, with any variances found between what amount was billed by the client and amount paid by the patient and insurance provider sent for adjudication. Supported client databases with the most current information possible. Performed monitoring of data loads meant checking status and correcting any issues seven days a week and during vacations to ensure the client of the most up-to-date information.● Generated new client databases utilizing a base database, loading proper files acquired to ensure data accuracy and tool functionality.● Ensured R1 Contract application loaded to current on a daily basis to give accurate and up-to-date expected reimbursement on clients’ patient accounts in a timely manner.● Updated loading logic in the tool to handle any change management initiatives in data.● Verified updated loading logic using user accepted testing environment to confirm updates performed as expected.● Collaborated with various teams to install upgrades to application in production using change management process.● Created new user accounts and appropriate user level access to client databases for R1 Contract application.● Maximized experience to provide multiple databases for client needs in rapid succession to provide expected reimbursement in a timely manner.● Received R1 STARS awards for dedication and team collaboration.

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  Southeast Missouri State University, Cape Girardeau, Missouri

  B.S.B.A., Accounting