Tim Lynch Email & Phone Number

Renton, Washington, United States

• Generated a $26.6M financial benefit in 2023 by spearheading the creation of a company-wide experimentation program from the ground up.
• Owned the strategic direction and operations of the experimentation program; successfully launched, managed assigned resources, and gained Senior Leadership buy-in.
• Implemented a new product roadmapping software across all stakeholders to improve transparency and accountability.
• Improved the team's effectiveness and efficiency with improved scrum ceremonies.
• Led monthly business reviews (MBRs) for major team initiatives.

Greater Seattle Area

• Reporting to the Senior Director, recruited and managed a team of up to 6 Data Analysts. Supported key initiatives such as the Nordstrom Market Strategy. Responsible for managing stakeholder priorities and timelines.
• Increased Alterations sales by 25% through providing employee productivity measurement.
• Partnered with Data Engineering teams to create traffic and wifi data pipelines and data governance.
• Led retro analysis of major sales events (Holiday, Anniversary) to learn from past successes/failures.

Seattle, Washington, United States

Renton, Washington, United States

• Reporting to the Client Manager, improved the effectiveness of the business intelligence program.
• Reviewed existing dashboards and recommended data visualization best practices.
• Led training sessions on data visualization principles and best practices for Data Analysts.
• Developed sustainable business intelligence solutions to improve business productivity and outcomes.

Greater Seattle Area

• Reporting to the Senior Director, supported the analytical needs of the Marketing organization.
• Identified $75M in new funding by developing a new vendor funding dashboard.
• Decreased request backlogs by 40% with a JIRA workflow management tool.
• Created an interactive financial dashboard that eliminated the need for over 50 Excel spreadsheets.
• Evangelized benefits of self-help reporting and data visualizations for business users.
• Established the requirements and data governance policies for a new Tableau Server environment.

Greater Seattle Area

• Reporting to the Senior Director, supported the credit decisioning function for existing and new customers.
• Saved $1M in fraud costs by implementing an out-of-pocket customer authentication tool.
• Configured the credit application platform with new credit risk strategies to optimize outcomes.
• Reduced credit expenses by 40% with a new credit application platform (600K monthly applications).
• Developed business cases to support credit policy decisioning and call center operations.
• Communicated insights to the VP of Finance that served as the starting point for many initiatives.

Greater Seattle Area

Created models to allocate operating costs to determine utility rates for local governments.