Marketing Communications Manager
CurrentAchieved record-breaking growth: Contributed to significant membership growth and profitability for a historic institution, demonstrating a commitment to driving innovation and success.Streamlined operations: Implemented an innovative CRM and booking system to optimize efficiency and customer satisfaction, including facilitating a smooth transition to digital platforms for all members.Increased online visibility: Employed strategic SEO tactics to attract new members and drive brand… Show more Achieved record-breaking growth: Contributed to significant membership growth and profitability for a historic institution, demonstrating a commitment to driving innovation and success.Streamlined operations: Implemented an innovative CRM and booking system to optimize efficiency and customer satisfaction, including facilitating a smooth transition to digital platforms for all members.Increased online visibility: Employed strategic SEO tactics to attract new members and drive brand awareness.Fostered collaboration: Effectively communicated complex messages across departments to optimize operations and ensure a cohesive approach to achieving organizational goals.Modernised member communications: Leveraged digital channels to foster engagement and enhance the member experience, successfully bridging the gap between traditional and modern communication styles, using email marketing and social media channels to full effect.Delivered successful large-scale event communication and ticketing: Successfully executed prestigious events including Henley Royal Regatta, showcasing exceptional project management skills. Show less