Tim Mascal

Tim Mascal Email and Phone Number

I solve problems. It doesn't matter why, I work to develop sustained solutions to some of the most complex challenges that businesses face today. @ Anton Paar QuantaTec
1900 Corporate Drive, Boynton Beach,FL 33426,United States
Tim Mascal's Location
West Palm Beach, Florida, United States, United States
Tim Mascal's Contact Details
About Tim Mascal

I am a well-seasoned and highly accomplished professional with a sizeable tenure. I have spent my experience accumulating knowledge and achieving set goals through delivering my best at every step of the way to provide optimal results. I firmly believe in establishing and maintaining the key partnerships and relationships that prove productive and allow for the best performance.I am an established professional with an analytical mindset. I have a very successful and proven track record at handling multiple roles and projects, delivering the desired outcomes on time and within budget. I am highly collaborative, and I can perform exceptionally well in teams as well as by myself. I thrive in fast-paced business environments and cherish a chance to self-manage things through my innate problem-solving skills. I possess verifiable leadership, interpersonal, and communication skills that allow me to put across my side of things with a crisp point to not only peers and colleagues but also the management. I am a remarkably successful mentor to my peers and colleagues, owing to my exceptional people skills and have always given them the nudge in the right direction to go the extra mile. I am positively confident in my capability to deliver impeccable results through my dedication and ability to handle multiple roles, functions, and activities efficently.

Tim Mascal's Current Company Details
Anton Paar QuantaTec

Anton Paar Quantatec

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I solve problems. It doesn't matter why, I work to develop sustained solutions to some of the most complex challenges that businesses face today.
1900 Corporate Drive, Boynton Beach,FL 33426,United States
Tim Mascal Work Experience Details
  • Anton Paar Quantatec
    Head Of Global Customer Support, Interim Head Of Product Engineering And Quality Manager
    Anton Paar Quantatec Apr 2018 - Present
    I am one of two individuals brought in from the Anton Paar company after the acquisition. I skillfully led the transformational change of operations and culture for the customer support team. I successfully reduced travel costs by over 70% and reduced personnel costs by over 40%. I successfully rolled out SAP CRM system for effective process management. I restructured the technical training to reduce in-person requirements by approximately 85% by utilizing remote and self-guided learning.Interim roles include the Head of Product Engineering from August 2020 until December 2021 and Quality Manager from September 2022 through the present. These positions were to fill critical needs while permanent replacements were or are found. Once the position(s) were or are filled, there is or will be an ongoing mentorship for the permant replacement.
  • Anton Paar Gmbh
    Director, The Americas
    Anton Paar Gmbh Jul 2014 - Dec 2018
    Graz, Styria, At
    I successfully restructured the service and support organization in Anton Paar Brazil to go from net operating loss to profitable operation in under 24 months. I expertly hired, trained, developed the service manager in Anton Paar Mexico, and guided him through the reorganization of service sales and operations, which resulted in more than 200% moving from an operating loss to gross profits over 70% in under three years. I deftly developed guidelines for global services sales representatives to maximize new business and renewal rates. I led a team of nearly 100 individuals in the sales and operations of an 8-figure budget throughout the Americas region. I also implemented multi-lingual live chat support for Anton Paar, operating 20 hours per day, five days per week, by utilizing global offices for optimum efficiency.
  • Anton Paar Usa
    Director, North America
    Anton Paar Usa Nov 2010 - Jun 2014
    Ashland, Virginia, Us
    I deftly hired, developed, and coached sales team, which resulted in an overall 20% growth in the first year with a 35% growth in contract sales. I quickly tripled the sales in less than four years. The net profitability was over 30%, and revenue per FTE increased by 50%. I also implemented a customer survey program.
  • Waters
    Regional Manager
    Waters Feb 1998 - Nov 2010
    Milford, Ma, Us
    I skillfully managed the service business and service operations of the New Jersey and Pennsylvania regions. Before moving to management in 2004, various technical positions were held, ranging from telephone-based customer support to field service and sales.
  • Esa Biosciences, Inc.
    Process Chemist
    Esa Biosciences, Inc. Sep 1997 - Jan 1998
    Bulk reagent formulationSOP creation, revision and reviewProcess improvement design and implementation

Tim Mascal Skills

Management Field Service Instrumentation Mass Spectrometry Chemistry Analytical Chemistry Chromatography Electronics Business Development Process Improvement Hplc Sales Operations Troubleshooting Medical Devices Training Laboratory Automation Strategic Planning Customer Support Customer Service Automation High Performance Liquid Chromatography Service Management Customer Satisfaction Sop Tactical Planning Hardware Diagnostics Lc Ms Metrology R&d Testing Research And Development Leadership Executive Management Executive Level Management Cross Functional Team Leadership Biotechnology Life Sciences Microsoft Office Service Delivery Customer Service Management Customer Service Operations Global Service Management Service Improvement Service Delivery Management Executive Leadership Conflict Resolution Customer Experience Sales Customer Experience Management

Tim Mascal Education Details

  • Umass Boston
    Umass Boston
    Chemistry
  • Boston College High School
    Boston College High School
    H. S. Diploma
  • University Of Massachusetts Lowell
    University Of Massachusetts Lowell
    Chemical Engineering
  • Professional Development Courses
    Professional Development Courses

Frequently Asked Questions about Tim Mascal

What company does Tim Mascal work for?

Tim Mascal works for Anton Paar Quantatec

What is Tim Mascal's role at the current company?

Tim Mascal's current role is I solve problems. It doesn't matter why, I work to develop sustained solutions to some of the most complex challenges that businesses face today..

What is Tim Mascal's email address?

Tim Mascal's email address is tm****@****ail.com

What is Tim Mascal's direct phone number?

Tim Mascal's direct phone number is (+43)-316*****

What schools did Tim Mascal attend?

Tim Mascal attended Umass Boston, Boston College High School, University Of Massachusetts Lowell, Professional Development Courses.

What skills is Tim Mascal known for?

Tim Mascal has skills like Management, Field Service, Instrumentation, Mass Spectrometry, Chemistry, Analytical Chemistry, Chromatography, Electronics, Business Development, Process Improvement, Hplc, Sales Operations.

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