Tim Mcafee Jr Email & Phone Number

Alpharetta, Georgia, United States

• Work with engineers, technicians and PM’s to discover the IT needs of our customers. Turn these discussions into a Strategic Technology Overview and use this document to perform Quarterly Business Reviews.
• Serve my clients as an escalation point for service and delivery issues, acting as the client’s champion and trusted advisor.
• Provide service plan executive and end-user kick-offs for new clients.
• Coordinate between different departments to accomplish the needs of my clients.
• Communicate and present technical concepts to all levels of staff, from employee to owners.

Atlanta, GA

I work with business owners and the leadership teams to create VISION, experience TRACTION and form HEALTHY cohesive teams. Essentially, helping leaders and owners get everything they desire out of their business, bringing their people together in an open, honest and transparent way, while making their good company even greater.

Atlanta, Georgia, United States

Joined the company to own their account opening procedures, train new Representatives on the firm’s technology, and oversee technology and cybersecurity. Served as central contact for the firm’s Broker-Dealer, as well as the central point of contact for all technology needs. Created training procedures for newly licensed representatives; evolving their.

Brought on by the company to utilize cross functional talents, strategic mindset and promote a client first mentality. Served as the main point of contact for new advisors and led collaboration on utilizing the Sowell platform to enhance their business and better serve their clients. Trained new advisors and their teams on our technologies and introduced.

Atlanta, GA

Hired to develop the onboarding strategy and processes to expediently transition new advisors into the organization. Continually evaluate operations and identify efficiency and cost-saving opportunities. Serve as an intermediary between the operations team and leadership/management to align performance with organizational goals. Train new and existing.

Greater Atlanta Area

Retained by small businesses to provide technical support such as cloud email migrations and employee technical onboarding. Advised Techlntel Solutions’ CEO on operational best practices.Created troubleshooting documentation for clients’ common technical issues that streamlined service delivery, improved customer satisfaction and led to repeat business and.

Greater Atlanta Area

Led strategy development, sales, marketing and client relations for the start-up of this online business.Created and implemented a social media strategy that increased Facebook engagement 188%.Singlehandedly secured 44 clients within three months by leveraging professional network to gain exposure to decision makers at targeted companies.Established an.

Atlanta Financial Center 3333 Peachtree Road NE South Tower, Suite 400A Atlanta

Based on broad industry experience and knowledge of Salesforce, brought in to oversee all operational aspects of the business to include managing technology improvements, increasing sales efficiency, ensuring white-glove customer service and improving the client experience. Supported five advisors with a team of administrators.Spearheaded a.

3060 Peachtree Rd NW, Atlanta, GA 30305

Promoted to advise the C-Suite executives on opportunities to increase operational efficiency and deliver cost savings to impact the bottom line. Directed cross-functional teams to facilitate company-wide initiatives. Served as a member of the Corporate Risk, Hiring, Compliance and Project Review Committees.Delivered annual cost savings of $400k by.

3060 Peachtree Rd NW, Atlanta, GA 30305

Delivered a sales solution that saved the company $120k annually, reduced fines and allowed management to redirect financial resources.Increased onboarding efficiency 45% with the introduction of an improved process.Grew book of business to $2M+ Assets Under Management.