Tim Mccollum Email and Phone Number

Leading, and building, a mutli-disciplinary UX team (design, research, content, UX engineering, Design Quality) at Nutanix.

Led multiple UX teams responsible for the AdWords User Experience (New York and Mt View). Worked across multiple advertising channels to design the entire advertising life cycle including on-boarding, campaign creation, optimization, and reporting.

Led and managed key design and engineering skill sets to build the most advanced video conferencing endpoint in the world (Interaction Design, Visual Design, Industrial Design, Mechanical Engineering and User Research).Established highly effective co-design process that brought all key skill sets together to efficiently define and develop great designs in an agile development environment.Earned Red Dot - Best of the Best honorProduct sold more units in 6 months than previous generation sold in over 2 years.Key design principles and features were driven directly from customer and user data.Turned around a team that had been demoralized by deep layoffs by creating an environment where the team could, and did, produce the highest quality, and most creative designs in the industry.Managed the UX team responsible for Cisco's Collaboration Cloud DevOps portals.

UE lead for JavaFX based TV solution. Designed IPTV experiences for mobile/desktop/living roomCross team lead for GSM 2008 JavaFX demo (Mobile, TV and mSOA)JavaFX UE lead - Deliver designs and coordinate design activities for JavaFX based applications and JavaFX UI controls.Led UE design for Content Delivery Server - an end-to-end mobile store front solution for discovering, previewing, purchasing and delivery of mobile content.Led website roll out of Java ME open sourceEstablished highly effective co-design process that brought all key skill set together to efficiently define and develop great designs in an early agile development process.

Lead and managed a team of UX leads, designers and researchers to bring the world's most advanced set-top media center to the market.The product earned Best of the Show honors at CES and a Emmy for the best new Television technology of the year.Worked closely with marketing and business development to connect design strategy to business goals and results.Defined the UX vision for Moxi and established design principles and guidelines.Operated an extensive multi-room testing lab configured as living rooms and bedrooms.Worked closely with business intelligence and used both telemetry data and qualitative research techniques to identify and qualify successful usage patterns and designs.Established data intake and assimilation process to integrate and interpret the constant streams of incoming data so it can be effectively applied to enhance designs and identify lucrative new features.Was responsible for promoting the value of design and encouraging effective design thinking across the entire organization including executive ranks, development, product management, program management, business, and marketing groups.

Redesigned flagship product by creating a new, market disrupting, means to visualize configuration data and visual methods for creating configuration models. I was originally hired as the only User Experience Designer for this e-commerce startup. Delivered user experience designs for the company's flagship products which ranged from development tools to end user web designs. Worked with senior management and technical personnel to implement sound UE design processes. In the first eight months successfully re-designed the Company's Integrated Development Environment, led the effort to over-haul the branding and the visual design of the entire product suite, grew the UE design skill set from 1 person to 3, and grew the graphic graphics design team from 0 to 2 graphics artists.Following these successes became responsible for 9 customer-facing teams. (User Experience Design, Graphic Design, User Testing, Technical publications, Worldwide Technical Support, SCM/Release Engineering, Quality Engineering, Sustaining Engineering, Technical Publications, and a partner-focused development team). I aligned all of these groups under one leadership team with a focus on the customer facing aspects of our products which led to significant improvements in customer satisfaction with our products and company.

Worked with Don Norman to investigate and develop next generation information appliances that make use of the ubiquity of the internet to provide and synchronize information on multiple devices. Designed and created an internal web site to demonstrate and convey information appliance design principles and concepts. Worked with development groups to design information appliances, understand the business propositions of information appliances, anddevelop new product concepts.Worked with the engineering architect and marketing leads to design and implement the user experience of a digital imaging product. Consulted with various groups who were interested in the productopportunities created by the merging of traditionally separate technologies (e.g. telephony, internet, TV, handheld devices(PDAs), PCs, smaller cheaper RF technologies, and more affordable display technologies)

Managed the User Experience Design activities for Apple's next generation operating system (Rhapsody). Responsible for both personnel management activities and User Experience (UE) design lead responsibilities. As a functional manager, wrote employee development plans and all typical personnel management activities. As technical lead, coordinated the original human interface design specification for Rhapsody which included contributions from marketing, development engineers, interaction designers and graphic designers. Also personally responsible for creating the UE design of Rhapsody's substantial network administration applications. Also planned and conducted a variety of user experience research efforts ranging from lab studies to customer site visits.-User Research Lab Manager for Apple Computer's Human Interface Design Center (HIDC): Managed the activities of the HIDC user research labs and provided user experience guidance to HI designers and development teams in Apple's OS, networking, and hardware product divisions. Responsible for managing personnel, contracts, inventories, and usability lab facilities within the HIDC. Also functioned as an individual contributor by planning and conducting mission critical user/customer research projects in conjunction withmarketing and engineering.-Senior Human Interface Designer/Engineer for Apple Computer's Human Interface Design Center July 1995 -Nov. 1996. Designed user interface for Apple's networking operating system (AppleShare IP) and contributed to the File Sharing HI for Apple's OS 8. Utilized a variety of usability research techniques including lab studies, low-fidelity prototyping, and site visits to determine user tasks and product requirements.

Created new visualizations and visual methods for development and database environments. Designed user interface architecture for IBM software products. Perform usability studies and analyze usability data. Work closely with both technical and management communities in order to insure consistent and usable implementations of products. Primary project was to integrate the wide variety of IBMdevelopment tools including mainframe, workstation, and client/server tools within a highly intuitive and usable UI architecture. Served as the Human Factors technical team lead for 3GL Enterprise Application Development tools which became known as the IBM VisualAge product family.