• Defined and implemented data management processes, quality controls, and dashboards for our cloud portfolio planning and executive reporting. • As a Customer Engagement Lead, organized and planned migration of legacy applications to cloud platforms. Oversee a portfolio of applications across multiple lines of business to facilitate their progress through the migration lifecycle and serve as a point of escalation for problem resolution. • Managed multiple enterprise level initiatives impacting the Consumer Lending portfolio including migration of legacy applications to cloud environments, reducing security risks in areas such as identity and access management, and ensuring use of enterprise architectural standards. Coordinate actions across remote application teams to identify and address risks that may impact the success of strategic initiatives. Apply standard tools and techniques (e.g., business analysis, gap analysis, dashboards) to set objectives, track progress and communicate status to senior management.• As a Project Manager, led concurrent projects with cross-functional teams including Project Managers, Security Architects, and Application Engineers in the development and enhancement of enterprise level applications. Provide coaching in areas such as problem-solving techniques and applying project and change management standards within the context of the systems development lifecycle.

Contract Project Management support for the Wells Fargo Consumer Lending Group • Lead the technical delivery of Enterprise Application enhancements to support the Wells Fargo Home Equity portfolio. Responsible for engaging and facilitating cross-functional application teams in addition to typical financial and change management activities. • Provide process improvement guidance and tools to teams implementing Identity Access Management. Contributions to date include analysis of workflows to identify and eliminate bottlenecks and duplication of effort. Applying technical experience with SharePoint to setup utilities targeted for improved program oversight and tracking. • Ensure project activities are conducted in accordance with Wells Fargo SDLC standards and tools to support compliance and audit requirements.

Supported the digital development activities for a new Literacy textbook series through collaboration with Editors, Product Managers, and Technical Leads. This project will make content available on a new e-book platform that enables interactive digital material for students.

Contract support to the Wells Fargo Consumer Lending Group • Successfully deployed several new customer enhancements for the Wells Fargo Rewards program. Projects included implementation of new earning products and the ability to redeem rewards through new channels.• Led teams of Implementation Managers, Architects, and Engineers to facilitate integration of enterprise level applications and fulfill Rewards business strategy. • Primary point of contact to business managers for financial, schedule, and change management. Project activities conducted in accordance with Wells Fargo SDLC standards to support compliance and audit requirements.

Program / Project Manager supporting the American Express Sharepoint Center of Excellence team. This group serves as a central point of expertise in the implementation of Sharepoint teamsite and application development across the enterprise. Some of the major activities in this position included:• Supporting outreach efforts as the main point of contact for new customers and general consultation services. • Managing special projects such as the rollout of new COE services, along with general resource planning, cross-team coordination, and operational support.• Mentoring team members on mitigating risk issues and problem solving, particularly in how to achieve results following standard SDLC processes

• Provide technical management and analysis for multiple projects in an ITIL-based environment. Projects support a wide range of technologies including systems integration, data warehousing, and other 3rd party and custom built applications.• In my architectural capacity, I consolidate input from various resources including data architects, network engineers, and other specialists to design the supporting infrastructure needed for new and modified applications. • Additional responsibilities include preparation of cost estimates and coordination with development teams to ensure systems are implemented according to design standards.

• Coordinated delivery of multiple projects within a large matrix organization in accordance with company SDLC processes including presentations at control gate and status reviews with the PMO. Projects were tracked and coordinated through the use of Primavera Teamplay. • Led initiative to model the credit card systems integration environment, the result of which enabled faster orientation and productivity of PMs across the organization. As a Senior PM, I mentored junior PMs by providing training and coaching on project issues. • Applied Six Sigma techniques to “operational excellence” tiger teams for improvements to ongoing statement production, call center servicing, and other customer service procedures

During my tenure with SAIC, I was a Project Manager and Architect on application development and systems integration projects in several Federal agencies. Common responsibilities across programs included:• Managing development teams across all aspects of the Systems Development Lifecycle including Change and Configuration Management, Quality Control and Assurance, and Risk Management.• Use of MS-Project and Primavera for planning and monitoring development activities including critical path analysis, cost estimation, and resource leveling. • Applying SDLC methodologies (e.g., Waterfall, Agile) as the project and organization required.• Providing significant technical expertise in defining and documenting system requirements including use of UML Use-Cases, Database modeling (both OLTP and BI environments), and Workflow modeling with Visio and other tools.