• An experienced, enhanced-DBS cleared, tutor and trainer delivering and developing a wide range of 1to1, group-based and "train the trainer" courses and workshops in subjects including; Employability skills, Digital inclusion and awareness, IT skills, Customer Service, Retail and Mental Health First Aid (MHFA). • Experienced ICT Operations / Service / Project Manager (fully SC / CTC security cleared) with extensive experience in managing the implementation and ongoing delivery of in-house and outsourced ICT services. • Confident In dealing with business stakeholders, ICT professionals & consultants.• Extremely confident in engaging and motivating a wide range of adult learners of all ages and mixed abilities.• Extensive experience in producing Briefing / Reports for Senior Business Management. • Well developed project, service management & communication skills• Volunteer Digital Champion (Digital Unite) providing digital training & coaching to local residentsSpecialties: • Professional Member British Computer Society (MBCS)• Award in Education and Training (AET)• ISEB Certificated Project Manager • PRINCE2 Practioner• ITIL Qualified Service Management expert• Web-site design for SMEs• Coaching and training in basic digital skills to help people get on-line • CESG-accredited Crypto Custodian• NCFE in Event Stewarding• Extensive experience working in Civil / Public Services & with private sector suppliers and contractors
Listed skills include Project Delivery, Project Management, Change Management, Management, and 33 others.